Facetime issue in 3G network

I am from Chennai, India and my service provider is Airtel. I have recently purchased iphone 4 and subscribed to iphone 4 3G plan (max limit plan of Rs.2000/-). So far I couldn't use the facetime using the 3G network and when contacted Airtel customer care they asked me to do the changes to the settings by enabling Facetime "ON", reset network settings, restart iphone etc. However, nothing has worked and finally they said its a problem in iPhone 4. Something stuck me yesterday and tried with WIFI and it works awesomely. Whats the problem with 3G network especially in using FACETIME because all other features are too good in 3G. Please guide me.

The apple web site states - FaceTime * Requires a FaceTime-enabled Mac with an Internet connection or a FaceTime-enabled iOS device with a Wi-Fi connection. Not available in all areas.

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