FaceTime issues on MacBook

When my friend tries to call me on Facetime from his laptop, the call goes to my phone, regardless of whether he calls my phone number or my e-mail address. Similarly, if I try to call him from my laptop (using phone number or e-mail address), the call goes to his phone. If I turn my phone off, I do not get the call at all. However, Facetime on my computer shows *missed* calls for the cases when Facetime on my phone rings.
Is there a way to fix this? We would really prefer to both be able to use Facetime on our computers when chatting. My laptop is a brand-new 13" MacBook Air.

Associate your mobile number with your Apple ID, if you haven't already done so. Then sign out of FaceTime and sign back in.

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FaceTime issue on MacBook Pro retina.

HI guys.
OK another head head scratcher I'm having an issue with FaceTime on my MacBook Pro 13" retina Running mountain lion.
It it to was working fine until about a month ago.
Now it just won't let me connect at all regardless if it's me that is ringing out or someone ringing me.
The issue is it drops connection when I go to answer or if who I am ringing answers Never had this problem before.
it rings fine & when I click accept it says connecting then it beeps 3 times & tells me it's failed.
i Know it can't be my Apple ID as FaceTime works without any problems on my iPad But it does have issues on my iPhone 4 8gb But that's a different issue FaceTime just hangs when I go to answer on my iPhone.
i Have so far tried several things logging out of iCloud then back in.
Logging in with a different Apple ID & trying it from a different user account.
ALl all have the same result so all I can conclude there must be something on the Mac itself.
The mac does have norton antivirus for mac installed which the subscription has expired on months ago I have tried allowing the FaceTime app through the firewall & I have also disabled norton too but still the same result.
anyone had the same issue or come across this before if so how did you resolve it?
cheers guys thank you.

Unable to make or receive FaceTime calls after April 16, 2014

FaceTime issues on MacBook Pro.

Hi everyone. FaceTime works fine on my iPhone 4, but when I try to sign in on my MacBook Pro, it says the server encountered an error processing my registration. How do I fix this? Thanks.

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MacBook FaceTime issue

Ever since I installed Yosemite on my MacBook, whenever I get a call on my iPhone (a normal phone call), I get a notification on my MacBook that I am getting an incoming FaceTime call. And then I pick up the call on my iPhone and it still says it's a missed FaceTime call.
The first time this happened, I went into FaceTime on my MacBook and I went to Preferences and I un-checked my iPhone phone number. My Apple ID is still checked, however.
But the problem continues. I get a call, and FaceTime on my MacBook also receives it and thinks I'm getting a FaceTime call. Even weirder, the calls I'm getting to my iPhone aren't even FaceTime calls, but simply normal telephone calls, but the MacBook thinks they are FaceTime calls.
Not sure what to do at this point other than throw out my computer and start over. (jk). But seriously, the "Missed FaceTime Call" notifications are starting to pile up. I could de-select my Apple ID from FaceTime preferences as well...but I want to be able to use FaceTime on my MacBook once in a while...
Thanks for any help!

Hello there, vwg.
The ability to chose where to take your calls, is part of a new feature called Continuity in Yosemite. The following link to the online User Guide for Mac OS X provides some great information in regards to the settings that are related to making and recieving calls on your Mac:
Use your Mac to make and receive phone calls - Mac Help
Use your Mac to make and receive phone calls
When you want to make or receive a phone call, you don’t have to reach for your iPhone—you can use your Mac. When someone calls you, a notification appears on your Mac and you can take the call.
You can start a phone call on your Mac from FaceTime, Contacts, Safari, Mail, Maps, Spotlight, and many other apps.
Note: Phone calls you make and receive on your Mac use cellular minutes—cellular charges may apply.
To make and receive phone calls on your Mac, make sure of the following:
Your iPhone has iOS 8 installed.
Your Mac and iPhone are on the same Wi-Fi network. For more information, see Join a Wi-Fi network.
Your Mac and iPhone are signed in to iCloud and FaceTime using the same Apple ID. For more information, see Set up iCloud on your Mac and Sign in to FaceTime.
Your Mac and iPhone have iPhone Cellular Calls turned on.
Turn on or off iPhone Cellular Calls on your Mac
Open FaceTime, then choose FaceTime > Preferences.
Select iPhone Cellular Calls.If you don’t see the iPhone Cellular Calls option, make sure you meet all of the above requirements, then open FaceTime preferences again.
To turn off phone calls, deselect iPhone Cellular Calls.
Turn on or off iPhone Cellular Calls on your iPhone
Tap Settings, tap FaceTime, then turn iPhone Cellular Calls on or off.
You can still make and receive phone calls on your iPhone with this option turned off.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

How do I stop FaceTime on my MacBook Pro from freezing and dropping connection constantly?

I only have this issue with FaceTime on my MacBook Pro; FaceTime works fine on my iPad Mini and iPhone 5S. I'll be talking with someone over FaceTime and it will randomly freeze and/or say it's lost the connection and I usually have to turn my Wifi off and on again and it reconnects. Every time I click on the Wifi icon in the top it says it's looking for networks. Why would it be looking for networks? It's almost always within 10-15 feet of my wireless router and nothing else in my house has an issue maintaining a connection with it. Is there some kind of unnecessary setting on my MacBook Pro that tells it to constantly search for other networks even though I've only set it up for one network?

Were you able to download and save the DMG (disk image file) for Firefox?
If there are problems with updating or permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (DMG) file to the desktop
*Firefox 16.0.2: http://www.mozilla.org/en-US/firefox/all.html
Trash the current Firefox application (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
Make sure that Firefox gets installed properly.
Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.<br />
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
*http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X

HT1338 Whenever I go to facetime on my macbook air it says call failed. My wifi is on, and so is my facetime. I tried turning it off , and back on but it's still not working please help.

Whenever I go to facetime on my macbook air it says call failed. Both my WiFi and Facetime are connected. I tried turning my Facetime on, and off,yet it still does not work. please help.

Hey Ekfree95,
Thanks for the question, and great troubleshooting so far. The following article provides additional steps that may have to resolve your issue:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
Thanks,
Matt M.

Why can't i sign in successfully to my FaceTime on my macbook? Customer Code: 7675-0789-4146. It says FaceTime can't be used with your apple id at this time

why can't i sign in successfully to my FaceTime on my macbook? Customer Code: 7675-0789-4146. It says FaceTime can't be used with your apple id at this time

Hello Clinton,
Thank you for the details of the issue you are experiencing with FaceTime and Messages on your iMac. I recommend following the steps in the article below for the issue you are experiencing:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have lost facetime on my macbook pro. Calls ring but message says fail

I have lost facetime on my macbook pro. I place the call, it rings then says 'failed'. Has been working very well until now. Any ideas anyone? Thanks.

Hello lindseynicola,
Thanks for using Apple Support Communities.
I understand that you're having issues with making calls using FaceTime on your Mac. I'd like you to take a look at the following troubleshooting information, in order to get this issue resolved:
Troubleshooting FaceTime for Mac
You can make FaceTime calls using the FaceTime app. You can call FaceTime users whose contact information is in Contacts. You can add contacts and edit contact information in either FaceTime or Contacts. To place a video call, you may use a phone number or email address.
If you encounter issues making or receiving FaceTime calls, try the following:
Verify that FaceTime is enabled in FaceTime > Preferences.If the issue persists, or if you see the message "Waiting for Activation", try toggling FaceTime off and then on.
Verify that the Date, Time, and Time Zone are set correctly:From the Apple () menu, choose System Preferences > Date & Time > Date & Time.
Enable "Set Automatically".
Click the Time Zone tab and confirm the closest city is correct.
Verify that both parties are connected to an active broadband Internet connection.
See Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection.
Consult Using FaceTime behind a firewall for necessary ports to open in firewalls, security software and routers.
If you encounter issues using a Wi-Fi network, use standard Wi-Fi network troubleshooting to resolve interference and other issues.
Verify the phone number or email address being used is the correct one activated for FaceTime.You can verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
Verify that both parties have installed the latest software updates for their Mac and/or device. See:
Mac OS X: Updating your software
iOS: How to update your iPhone, iPad, or iPod touch
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
Take care,
Alex H.

Glitch with FaceTime contacts on Macbook pro

I'm having an issue with FaceTime on my Macbook pro. When I type some contacts names in the FaceTime search bar, and select a FaceTime call, it will call a different contact. Then after the call fails to the wrong contact it shows yet a 3rd different contact in the recently called list. So for example if I try and call my son it will dial someone else and then show I called yet someone else in the history. 2009 Macbook pro Yosemite OS X 10.10.2

Welcome to the Apple Community.
This user tip might help you understand how accounts work with Contacts (Address Book).
First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

When I try to sign into my facetime on my macbook pro, it wont do it stating "The server encountered an error processing registration. Please try again later." It did this 10 times now. How do I fix this?

when I try to sign into my facetime on my macbook pro, it wont do it stating "The server encountered an error processing registration. Please try again later." It did this 10 times now. How do I fix this?

Hey radyslav,
There's an article that applies to your situation, I'd follow the steps within here:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Take care,
Delgadoh

Can't log in the FaceTime through my macbook air 13

cant log in the face time trough my mackbook air 13

Hi darschico,
If you are having issues signing in to FaceTime from your MacBook Air, you may find the troubleshooting steps outlined in the following article helpful:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Regards,
- Brenden

Cannot login iMessage and FaceTime with my MacBook

I was using iMessage and FaceTime with my MacBook.
One day when I was trying to enter my password, I received the following message: "The server encountered an error processing registration. Please try again later". I am trying for a long time to login in, but the same message appears on.

Hello almenexi,
Thank you for providing the details of the issue you are experiencing with both FaceTime and iMessage. The following article addresses the error "There was an error processing registration" that you are receiving:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Thank you for using Apple Support Communities.
Best,
Sheila M.

Can't complete facetime connection between macbook pro and iPad

Last week I had to download the latest version of facetime from the mac app store because the beta version (0.9) had expired. After I installed it on my 15" macbook pro (last model that had the removable battery) running the latest version of Snow Leopard 10.6.x, I tried to facetime with my iPad (3rd gen). It would ring, but when I would try to accept the connection, it wouldn't make the connection. I was using the same account/user id on both the iPad and the macbook pro. I added my wife's email address to the mac and selected her address and then was able to connect and I thought my problems were solved. At this time, both the macbook pro and iPad were on the same wifi network.
Fast forward a few days and I'm overseas and trying to facetime with my wife and so I attempt to connect and it rings and she accepts the incoming connection, but then it never connects and I get a message that it failed. She tries to connect to me and the same thing happens - it rings, i touch the button to accept and it says connecting and then never connects. I was able to connect with no issues when she was using her iPhone 4S when I am in London and she is at home on the same wifi network as the macbook pro is on. I had her sign out of my apple account in facetime on the macbook pro and sign in with her apple account that is associated with a completely different email address. We tried to connect and still had the same problem - rings, hit answer, connection fails.
I can also connect with my iPhone 4 to my iPad (both on the same wifi network, data roaming turned off on the phone so I know it is wifi only)
Since I can connect to my iPhone and my wife's iPhone, I'm pretty certain that the problem isn't with the wifi network on either end and it has something to do with facetime on the macbook pro. When I was googling for answers, it seems like this issue isn't an uncommon occurence, but I haven't been able to find any solutions either.

No.
they run entirely different os on entirely different hardware.

No sound after making a Facetime Call on Macbook Pro

Hello everyone,
I have a mid 2011 macbook pro with Mavericks installed. Whenever someone calls me on Facetime on my Macbook there is a strange sound coming off the speakers like they are broken. I was scared at first but I thought there is only a problem with Facetime. However, today after I made a call, speakers stopped working for good. I restarted my macbook and there were still no audio. I found a solution by making a hard restart. I am scared now to use my Facetime again on Macbook. Is there anybody who knows why this happen? This issue started when I installed Mavericks I think. Also sometimes, I cannot do any facetime calls due to the strange bubble sound out of the speakers..

Hi,
As far as I know you log in with your Apple ID.
To make a call you have to add your friends by entering their email or phone number. If you have already added them, you just have to click on the contact you want to call and click the button Facetime. Now your friend has to accept the invitation and then you'll see each other.
For more information have a look at the iPod Touch user manual:
1. Click on that link: https://fjallfoss.fcc.gov/oetcf/eas/reports/ViewExhibitReport.cfm?mode=Exhibits& RequestTimeout=500&calledFromFrame=N&applicationid=338019&fccid=
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How do I get facetime on a MacBook Pro to work? I keep getting a " server encountered problem during registration.." message. I have FaceTime ver. 1.1.1

How do I get facetime on a MacBook Pro to work? I keep getting a " server encountered problem during registration.." message. I have FaceTime ver. 1.1.1
Thanks

Icapper wrote:
I will end up getting something other than Logitech speakers, since I'm just weird like that.
Your not weird, your a audiophile.
https://en.wikipedia.org/wiki/Audiophile
Good sound costs money. And with a 5.1 system your usually doing surround sound decoding for BlueRay movies etc. for home theater purposes.
The PC 5.1 surround sound systems require a audio card in a PC tower and mainly used for playing 3D games so that won't work for any Mac at all. So don't buy a PC 5.1 surround sound system for your Mac.
Harmon Kardon has the GoPlay, it's a portable stereo with awesome sound (not as good as their theater systems) and you can hook up a analog male/male stereo mini cable to it from the Mac.
$200 and it has a iPod dock and also takes like 8 batteries so it's portable.
http://www.amazon.com/dp/B002GHBTNC
There is also the Bose Wave clock/radio, you will need a stereo mini to RCA break out cable for that.
http://www.bose.com/controller?url=/shop_online/wave_systems/index.jsp
The GoPlay has much better sound than the Bose, I think the Bose are overpriced.

FaceTime issues on MacBook

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