FaceTime no longer connects when one party abroad

Both my husband and I have iPads that are wifi only. When we are both in the US FaceTime works fine no issue. When my husband goes to the UK we cannot connect the app just rings at my end but it is not ringing at the other end.
So in short, it thinks it is connecting but the other party doesn't ever get the invitation. Has anyone else ever had this issue? If so did they solve it? This is the same for iMessage too.
We used to di FaceTime when I had theipad a d he had an iPod overseas and that worked. But this was before iOS 5.1. And I was able to FaceTime with my sister last Xmas.
Appreciate any help on this.

I also can't get the media sync to connect after the update. I can get the mass storage to work with no issue, but media sync is having issues.
Every time I connect with media sync, Windows 7 pops up a message stating that the driver failed to load and to contact Samsung. So I contacted Samsung support, which was completely useless.
I need the media sync to work because that's the only way I've found to get DRM-protected media files to transfer properly to my Charge. If I copy them to my phone while in mass storage mode, I can't play them because there is a licensing error.
Any help would be greatly appreciated!

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Welcome to the HP Forums!
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http://support.apple.com/kb/ts4185
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FaceTime no longer connects when one party abroad

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