Facetime no longer connects with new router

I used to be able to facetime with my old Linksys g router. I upgrade the router to an ASUS N router and although the iPod connects just fine to the wi-fi network, facetime just rings and doesn't connect. Others are unable to ring me as well. I found the apple tech spec that provides guidance on how to set the router settings (ie, set 2.4 at 20 instead of 40 mps); however, it did not help. Any ideas?

Hi there 1antoine,
You may find the troubleshooting steps in the article below helpful.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
-Griff W.

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If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Facetime no longer connects with new router

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