Facetime not connecting

When trying to facetime my daughter with our new ipad 2's it rings as if to call her and then on my end it says connecting but on her end she hears nothing?
We have used this feature before and have not had an issue connecting, but recently she has moved into her new dorm room where her iPad connected automatically with their wifi but wondering if there is something else we need to do to make this work? Any help is appreciated.

1. FaceTime only works on WiFi, make sure a firewall is not blocking your attempts to use FaceTime:
http://support.apple.com/kb/ht4245
2. Make sure FaceTime is on: Settings>Phone>FaceTime>On.
3. Toggle the FaceTime switch off, then back on.
4. Settings>General>Reset>Reset Network Settings.
5. Turn your phone off, then turn it back on.
6. Reset your phone: Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release(ignore the slide to power off).
7. Make sure there are no problems with your messaging plan, that you can send & receive SMS's ok.
8. Read through this support document:
http://support.apple.com/kb/HT4319

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http://www.apple.com/support/systemstatus/

FaceTime not connecting on MBP: The server encountered an error processing registration. Please try again later. -- Anyone know how to fix this?

I've used Facetime on my MacBook Pro a bunch of times but today it's not connecting. It is giving me this message: "The server encountered an error processing registration. Please try again later." Has anyone encountered this same error and come up with a fix?

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Hi,
here is my problem.
I just updated to 10.8.2 from Lion, and i got two issues in iMessage and Facetime. When I try to connect to my icloud account, the app keeps for 3 mins triying to log me in, but it shows a message saying "could not connect to server, please check your internet connection".
How I know the internet is not the problem? because I`m using the same mac to write this question.
I tought the problem was my iMessage app, beacause I was using the beta version before the update, so I deleted it and reinstalled Mountain Lion, still no success
Some advices and solutions triyed:
Switch beteween ethernet/cable and WiFi. no success
Reinstall M. Lion. No success
Look for the com.apple.facetime/imessage file on the library. There was no such file in that folder.
Check if 2 iCloud accounts were on the app. There was one 1 account
To check the internet - wifi - account. I used my iPad and iPod Touch to send messages and I can send them from there.
Try to log in with another account or fake account. No success, same response
Use another account to log in with iMessage, like gtalk, it did
I can use my iCloud account to everything else, but this.
So... that`s it... if there is another solution, please tell me
Tech spects: Mini 2010 - 8gb - 2.4ghrz - OS X 10.8.2
Gracias de antemano, disculpen mi ingles.

Ralph,
I have tryed the with a public DNS before, still no success.
I checked the files in the ~/Library/Preferences. and both file are there... when i opened the com.apple.imessages.bag.plist with text edit, i got this:
bplist00‘       /YCacheTimeSURLYCachedBagTDate 67_ http://init-p01md.apple.com/bagﬂ
                     !"#$%&'()*+,-. _ att-wifi-video-max-file-size_ att-wifi-audio-max-file-size_ md-id-status-request-delay-long_ md-offline-message-response-time]md-enable-otr_ !att-wifi-audio-cellular-file-size_ md-typing-indicator-override_ md-resend-as-sms-timeout_ #md-auto-resend-as-sms-timeout-lower_ md-session-token-validity-time_ !md-peer-lookup-unknown-cache-time_ #md-auto-resend-as-sms-timeout-upper_ "md-peer-lookup-negative-cache-time_ att-wifi-max-file-size_ md-use-binary-plist_ att-cellular-max-file-size_ md-id-status-request-delay-short_ md-message-send-timeout-time_ "md-peer-lookup-positive-cache-time_ md-max-chat-participants_ !att-wifi-video-cellular-file-size †          , ®¿     X QÄ P       Z 8@ #A∂ëÊ®Ò ;    ).3UÇ°¿‚     7 V q ó ∏ ‹   ' @ V s ñ µ ⁄ ı       " ' ( * - 0 3 6 ; @ B G I K N P 0 Y
Then I looked for the imagent was running, and it was.. this is what I found when i looked at "file and open ports"
/System/Library/PrivateFrameworks/IMCore.framework/imagent.app/Contents/MacOS/im agent
/System/Library/PrivateFrameworks/IMDAppleServices.framework/Versions/A/IMDApple Services
/System/Library/PrivateFrameworks/IMTranscoding.framework/Versions/A/IMTranscodi ng
/System/Library/PrivateFrameworks/IMTransferServices.framework/Versions/A/IMTran sferServices
/System/Library/PrivateFrameworks/MessageProtection.framework/Versions/A/Message Protection
/private/var/folders/pr/cqrrwdnn1y11bccp915wbt7m0000gn/C/mds/mdsDirectory.db
/private/var/db/mds/messages/se_SecurityMessages
/Library/Keychains/System.keychain
/usr/share/icu/icudt49l.dat
/System/Library/Messages/PlugIns/iMessage.imservice/Contents/MacOS/iMessage
/System/Library/Keychains/SystemRootCertificates.keychain
/usr/lib/dyld
/private/var/db/dyld/dyld_shared_cache_x86_64
/dev/null
/dev/null
/dev/null
count=1, state=0x2
->0x2795e95afd965495
Also I clicked on "sample" (dunno if it right, because I have ML in spanish) and it displayed a lot of info.. here is some..
Sampling process 163 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling imagent (pid 163) every 1 millisecond
Process:         imagent [163]
Path:            /System/Library/PrivateFrameworks/IMCore.framework/imagent.app/Contents/MacOS/i magent
Load Address:    0x105dee000
Identifier:      imagent
Version:         ??? (???)
Code Type:       X86-64 (Native)
Parent Process: launchd [132]
Date/Time:       2013-01-03 21:32:51.278 -0300
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version: 7
Call graph:
    2855 Thread_1450   DispatchQueue_1: com.apple.main-thread (serial)
    + 2855 start (in libdyld.dylib) + 1 [0x7fff8d7817e1]
    +   2855 ??? (in imagent) load address 0x105dee000 + 0x80ab [0x105df60ab]
    +     2855 -[NSRunLoop(NSRunLoop) run] (in Foundation) + 74 [0x7fff8f4a618a]
    +       2855 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] (in Foundation) + 268 [0x7fff8f50d89e]
    +         2855 CFRunLoopRunSpecific (in CoreFoundation) + 290 [0x7fff90a9c6b2]
    +           2855 __CFRunLoopRun (in CoreFoundation) + 1078 [0x7fff90a9cee6]
    +             2855 __CFRunLoopServiceMachPort (in CoreFoundation) + 195 [0x7fff90a97803]
    +               2855 mach_msg (in libsystem_kernel.dylib) + 70 [0x7fff86593c42]
    +                 2855 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff86594686]
    2855 Thread_1525   DispatchQueue_2: com.apple.libdispatch-manager (serial)
    + 2855 _dispatch_mgr_thread (in libdispatch.dylib) + 54 [0x7fff8a5a79ee]
    +   2855 _dispatch_mgr_invoke (in libdispatch.dylib) + 883 [0x7fff8a5a7dea]
    +     2855 kevent (in libsystem_kernel.dylib) + 10 [0x7fff86596d16]
    2855 Thread_1551
      2855 thread_start (in libsystem_c.dylib) + 13 [0x7fff899d6181]
        2855 _pthread_start (in libsystem_c.dylib) + 327 [0x7fff899e9742]
          2855 __NSThread__main__ (in Foundation) + 1345 [0x7fff8f508612]
            2855 ??? (in IMDPersistence) load address 0x7fff8dd9f000 + 0x17ba [0x7fff8dda07ba]
              2855 CFRunLoopRun (in CoreFoundation) + 97 [0x7fff90aab371]
                2855 CFRunLoopRunSpecific (in CoreFoundation) + 290 [0x7fff90a9c6b2]
                  2855 __CFRunLoopRun (in CoreFoundation) + 1078 [0x7fff90a9cee6]
                    2855 __CFRunLoopServiceMachPort (in CoreFoundation) + 195 [0x7fff90a97803]
                      2855 mach_msg (in libsystem_kernel.dylib) + 70 [0x7fff86593c42]
                        2855 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff86594686]
Total number in stack (recursive counted multiple, when >=5):
Sort by top of stack, same collapsed (when >= 5):
        mach_msg_trap (in libsystem_kernel.dylib)        5710
        kevent (in libsystem_kernel.dylib)        2855
Dunno if this info is useful, but I hope so
Thanks for the info

IPod Touch 4G Cannot FaceTime Not Connecting

Hi I have an iPod Touch 4G and it refuses to connect on facetimes anymore. It has been working flawlessly for the past 3-4 months and all of a sudden stopped. I can send FaceTimes to the other person and when they Accept, it just hangs on "Connecting..." for them and on my side it just hangs on "FaceTime...."
I can only send out FaceTimes, The other person tries to send me a FT nothing happens on my side. I dont receive it.
So is it an issue with the iPod or possibly the router? I can browse on WiFi and have no internet issues in my home. Any ideas?
Thanks

Yes that is included:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
In
Can't connect to the iTunes Store
that I provided in my first reply tin this discussion.

FaceTime not connecting in Dubai on non-UAE ipad

Hi all you ex-Pats in Dubai, in the last week Facetime appeared to stop connecting via Du and Apple FaceTime servers. This is even on FaceTime enabled non-UAE purchased iPhone and iPad.
just thought I would share a workaround to begin communicating with friends and family outside UAE again until Apple fix their servers.
Override the default time zone from Abu Dhabi to London or other non-Middle East country in time and date settings under general. Please note you still have to have icon in IOS or Mac OS on non-UAE enabled hardware ie device purchased outside UAE.
Happy communicating.....

Did this ever get resolved? I don't need anyone to tell me that FT etc does not work in the UAE. It worked absolutely fine, on iMac, iPad, iPhone etc. no issue as long as you connected through broadband WiFi and not 3G/4G
Now this suddenly seems to have stopped as I can no longer connect on any of our devices, it's ringing and tries to connect but without success. Called Du and of course you get the standard silly reply that FT does not work in the UAE which is a lie and they know it.
I tried the time zone workaround but did not work. Even no luck with VPN enabled.
Any other suggestions?

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I am having problems with using facetime on my macbook pro, OS X Lion 10.7.4, bought in Germany in September 2011.
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I heard there might be facetime problems on Macs bought in Germany. Does anybody know anything more detailed on this topic - and has a solution how I can get facetime to run properly? I'd appreciate any help on this, thanks!

i have exactly the same problem except my macbook pro was bought in Dubai. I have set it up as though in the UK and have UK apple I.D. Also the VPN is on but still wont work.

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I cannot get my facetime to work on the ipad mini. I get as far as validating the email address, but then it won't go any further than "verifying". After it "verifies" for a few seconds, it kicks me back out to the sign in. HELP! This is driving me crazy!!

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

Why is FaceTime not connecting when it rings a number, is there an issue

FaceTime is calling a number, provides the connecting message and then does nothing? Is there an issue with faceTime at the moment?

Please sign out of FaceTime and sign back in. If there's no change, check that the date and time zone are correct in the Date & Time preference pane. Log out or restart the computer and try again.

Why does my ipad facetime not connect?

Ive had my ipad for 2 months now and my facetime wont work because of connection but it works for my iphone4 and ipod touch!

Some folks have discovered that changing their DNS service fixes FaceTime connection issues. The ideal way is to configure your modem/router with DNS service, but often settings in Settings/Wi-Fi on your iPad will override the router settings.
Try either of these;
OpenDNS
208.67.222.222, 208.67.220.220
Google Public DNS
8.8.8.8. 8.8.4.4

Why is facetime not connecting

My facetime stays stuck on connected. Why does this happen and how can i fix it?

Hello Ranyeli,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning FaceTime:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Facetime not connecting since yosemite upgrade

Hi folks,
Here's one for you.
2012 13" MBP. Everything was hunky dory until I upgraded OS to Yosemite.
Since then the MBP takes an age to boot up and I've lost FT.
I did the Yosemite upgrade and it broke FT.
Did a clean install of Yosemite and used time machine to put everything back - no change.
Any ideas gratefully received. Facetime is working fine on my family's other Apple prods... My iphone 5s, the wife's iphone 5s, son's ipad2 and ipod touch...Everything connects but my MBP....Help!

Hi Linc,
Imessage is working fine.
No error messages.
I cannot FT out on my MacBook. Whenever I try to dial out I just get a 'Facebook cannot connect' message.
If a FT comes in it rings on my MacBook but wont connect if I try to pick it up. If I pick up FT on my iphone the FT keeps ringing on the MacBook.
I mentioned it to the chap in the Apple store a few weeks back (while I was replacing my phone after going swimming with it in my pocket - but that's a different story)....he reckoned it might have been due to the upgrade to Yosemeti being put on top of the existing OS and done over wifi. Said a clean and full install should solve it.
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check the 'recieve at' addresses you set in settings, facetime. you can have multiple addresses.
On mine, i have thre addresses set the same. I am using both a phone # and my e mail address (neither one is my apple ID, by the way).
If somebody calls me to FT using the phone #, the phone rings first, followed by the pad, about 10 sec later. If they call using the e mail address, they both ring at about the same time. If one or the other answers, the other device stops ringing.
So next time a call comes, wait a bit before answering to see if the other device responds. and check your receive at addresses.
You might want to test a little - have somebody call using one address, or the other, and see if you can track the behavior.

TS3367 my facetime will not connect it just rings without connecting

Facetime not connecting since upgrading to ios7

If you read TS3367 you would have noticed it said
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