Facetime not ringing! Please help!

Hey, so I have an iPhone 5, an iPod 5 , and an iPad mini. On my iPad and iPod, facetime works perfectly, aside from the occasional lag, which is to be expected. I recently switched from my droid phone to an iPhone 5. I set up facetime using the same apple ID as my other two devices. I currently have facetime over cellular turned to "on", and I can only be reached by my cell phone number. The other day I noticed that I had a missed facetime call notification, but I didn't remember actually getting the call. So later, I facetimed my phone from my iPod, using my email, to my phone number, and on my iPod it said "Sam (me) is not available for facetime". Then my phone vibrated and it popped up "missed facetime call from Sam". Why does this happen and what can I do to fix it?

You can check out this support document http://support.apple.com/kb/TS3367

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