Facetime not working in iOS7

Hi,
I upgraded my iPhone 4 to iOS7 on Sept 18 by downloading it directly to my phone. I backed up my iPhone the night before in case something went wrong, but it all seemed to go pretty smoothly by the time I finally managed to download and install it. When my iPhone turned back on everything was in the proper place (eg. all my apps and settings were still there) but I started having issues with iMessage and Facetime.
iMessage: According to my friends my iMessage was apparently starting multiple threads with people (each from a different email address/phone number linked to my iCloud) but that issue seems to have resolved and messages are being sent normally, from one source.
Facetime: The main problem that I'm still having is that my Facetime is not working and has not since I upgraded. At first it was not even calling people (I was getting the message "Facetime Failed"). I then followed the instructions I found online (eg. http://www.imore.com/having-trouble-imessage-or-facetime-ios-7-heres-how-fix-it) and tried to reset my Facetime settings. I did a hard reset on my iPhone (holding down both buttons at once until it shut off). I also tried to reset the network settings through the General Settings tab. Sometime after trying some of those fixes I switched from getting the "Facetime Failed" message to having a different problem- whenever I would call someone or they would call me and the call would get answered, we would forever get stuck on the "connecting" screen until someone would end the call. I then restored my phone to factory settings (it redownloaded iOS7 to my computer and installed from there via USB cable) and restored from my backup. I was really hopeful that it would work but I ended up in the exact same place (never getting past "connecting"). I then attempted another iPhone restore but this time I tested Facetime BEFORE I restored by backup. This time Facetime worked. However, when I restored the backup I went back to having the same problem again. I have tried to "Reset all settings" but that doesn't do anything at all to improve the situation.
Bottom Line: Since downloading iOS7 I have been having issues with Facetime that resolve when I do a hard erase and restore on my phone but then occur again as soon as I restore from my backup. At first when I downloaded the iOS directly on my phone I was getting the "Facetime Failed" message, but since I have done hard restores on my phone it is now "connecting" forever. On one hand I know I could solve this issue by just starting with iOS from scratch and not installing my backup, but I don't want to lose my photos, messages and personal data from the phone. Is there any other way around the issue? Is there some way to repair the backup or to install some parts of it (the data) but not others? I tried using the program iPhone Backup Extractor but apparently my backup is encrypted and the program can't deal with encrypted files on a Mac (I'm on a MacBook Pro).
Please let me know if you have any ideas or if you have questions about what happened! I really don't want to waste any more time on this than I already have. Plus, I'm super upset because I was one of the people with grandfathered push on my Gmail account via Microsoft Exchange and that seems to have disappeared with the upgrade.
Thanks.

Ok so I resolved it. I set up the iPhone from new and did NOT restore from backup. I added the apps etc back on manually.
FaceTime worked perfectly. So I made a new backup.
I then restored from my previous backup just to check if FaceTime might work and it failed again.
Tried restore backup from PC and from iCloud - neither worked.
I went back to my new backup and restored - perfect.
My advice. Set up as new iPhone. It's a pain but not as much as not having FaceTime.

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