Facetime not working in macbook pro retina 13"

I have black screen, the camera is off. I click preferences and nothing shows up.

Looks like the camera never works. Tried photo booth, skype. My other MBP will have the camera green light on and I can see myself before making calls. So disapointed, I spent the most money with full options and the camera is not working. QA is going down. This is my 13th Apple devices.

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Old MagSafe Airline Adapter not working with MacBook Pro Retina

I've got an old MagSafe Airline Adapter (one I bought when it first came out) that I'm trying to use with my MacBook Pro Retina (using a MagSafe to MagSafe 2 Converter). Sometimes the light is green, sometimes it is off, sometimes the battery icon in the menu bar shows plugged in, sometimes not, but in any combination, the machine is not maintaining charge; the battery discharges at a normal rate for just being on battery. For giggles, I borrowed my seatmate's year-or-two-old MagSafe adapter (the one with the right-angle plug) and plugged it into my machine (also using the MagSafe to MagSafe 2 converter). The light on that one turns orange, and though the battery icon shows "Not Charging", the battery is maintaining charge with the newer adapter. (My adapter, BTW, is able to maintain the charge on her 13" MacBook Pro.)
Was there a change to recent versions of this adapter to make the new ones work with the Retina MacBooks where the old one will not?

the green light on the mag safe turns on?
you should reduce your usage to a very minimal amount as I'm sure the airline doesn't output a strong enough signal for you to be running full screen films with high res. Maybe you should close your macbook P and see if it is charged after a little while of not using it.
turn your screen lights down, turn the sound gHZ down, quit all the downloadin'.
if you must run flash make sure you have the latest version (from the adobe site).
You're computer is intense and if you use it more then it's gaining, of course it going to be draining .
But this is probably moot since you're probably on said plane now. or was.
I'd imagine if you're not satisfied with the product you should return it detailing your situation.

ShureSM58 not working on MacBook Pro Retina

Hello,
Basically, I have bought the Shure SM58 microphone to record audio voice on my MacBook Pro Retina, but it doesn't seem to work.. The specifications and the seller clearly told me that the audio jack included output and input, is there anything I am doing wrong or I should know of? Please help!
Michael Lafond

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Where do you connect this? with some adaptor I assume (as there is no balanced microphone socket on any Mac)

Facetime not working on macbook pro with retina display?

I got my mac last month and facetime was working and then i turned it off cause i never used it. But now when i try and turn it on it doesnt work. Plus can you have your phone number hooked up to the computer. So if someone is facetimeing me on my phone can i do it on my laptop?

Make sure you have downloaded Flash.
DC

IMessages and FaceTime not working on MacBook Pro

I've a MacBook pro, I was using FaceTime and iMessages lately but recently I couldn't sign in. Everytime I try to sign in, I get an error message saying "The server encountered an error processing registration, please try again later".
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Hi, akshay.raja.
Thank you for using Apple Support Communities.
Here is an article that you will find helpful when troubleshooting this issue. I start with the last section of this article.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Cheers,
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FaceTime not working on macbook pro

Help is needed.
Using OS X 10.9.5
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Have read and tried a few solutions but without success any ideas??

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Bluetooth headphones don't work with Macbook pro Retina, but they do with iMac. Why???

I AM NOT AN EXPERT. I AM MAKING ASSUMPTIONS. My issue, tech spec's and assumptions are listed below.
MY ISSUE:
My Rocketfish headphones work perfectly with my iMac but not with my Macbook Pro Retina.
The Macbook Pro does recognize the device but when I try to connect, it gives me the following error message:
"The device does not have the necessary services".
TECH SPEC
iMac has OS X 10.7.5
Macbook Pro Retina has OS X 10.8.2
MY ASSUMPTION
If I upgrade to 10.8.2 I will not be able to use the headphones.
Or
The new Macbook Pro's are only functional with bluetooth headphones that have certain specs.
HEADPHONES LINK - http://www.rocketfishproducts.com/products/mobile-phones-gps/RF-MAB2.html
HELP PLEASE
samgimages

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I notice that the Type field of the connection is "handsfree"
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youtube videos not working on macbook pro?

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IMessage and FaceTime not working on Mac Pro and message stating to contact Support came on

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There is no official public documentation of that error message as far as I know, but according to reports, it can mean (at least sometimes) that the same Apple ID is being used with the iTunes Store or one of the other Apple content stores, and the payment method is invalid. Sign in to the store and review your account. You do not, of course, have to provide any billing information to set up an account to use only with iMessage, as it's a free service.
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Facetime froze on my macbook pro retina

I have a 13" Macbook Pro Retina with OS X version 10.9.2
My facetime is froze whenever i double clik to open it i have to force quit.
Basically the sofwtare does not work anymore, how can i fix it?

You might have luck in the FaceTime community. I’ll ask the hosts to move your post there.
FaceTime Community for Mac

Facetime and iMessage on Macbook Pro Retina display slow after Yosemite 10.10.3 Update

Hi
I recently updated my Macbook Pro Retina display to Yosemite 10.10.3 update. I see that the Facetime and iMessage has become relatively very slow. Like for example when someone calls on my phone it takes like more than 15 seconds + to show up on my macbook. Earlier it used to be like instant!
I started seeing this problem on Yosemite 10.10.3 update only. Also the same is the story with iMessage. When I get an SMS or an iMessage from my friends it takes like a good 30 seconds + to show up on my macbook pro.
Just for your information, this is the version of macbook i am using
MacBook Pro (Retina, 13-inch, Late 2013)
2.4 GHz Intel Core i5
8 GB 1600 MHz DDR3
251GB Flash storage
As Suggested by someone I also tried RESETTING my computer's PRAM. That didn't seem to help either. Can anyone help. If it is a genuine bug in Apple Yosemite, I'd like to file a bug in the community.
Regards
Shreyas

Hi Barney,
Here is the output you seek -->
Problem description:
FaceTime takes 30 seconds to open up
EtreCheck version: 2.1.8 (121)
Report generated 19 April 2015 8:13:14 am IST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)
    MacBook Pro - model: MacBookPro11,1
    1 2.4 GHz Intel Core i5 CPU: 2-core
    8 GB RAM Not upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 430
Video Information: ℹ️
    Intel Iris
        Color LCD spdisplays_2560x1600Retina
System Software: ℹ️
    OS X 10.10.3 (14D136) - Time since boot: 23:47:26
Disk Information: ℹ️
    APPLE SSD SM0256F disk0 : (251 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 250.14 GB (111.66 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Application Support/Viscosity
    [not loaded]    com.viscosityvpn.Viscosity.tap (1.0) [Click for support]
    [not loaded]    com.viscosityvpn.Viscosity.tun (1.0) [Click for support]
Launch Agents: ℹ️
    [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
    [running]    com.citrix.ReceiverHelper.plist [Click for support]
    [running]    com.citrix.ServiceRecords.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [loaded]    com.realvnc.vncserver.peruser.plist [Click for support]
    [not loaded]    com.realvnc.vncserver.prelogin.plist [Click for support]
    [running]    net.juniper.pulsetray.plist [Click for support]
    [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [loaded]    com.macromates.auth_server.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [loaded]    com.realvnc.vncserver.plist [Click for support]
    [loaded]    com.sparklabs.ViscosityHelper.plist [Click for support]
    [running]    net.juniper.AccessService.plist [Click for support]
    [not loaded]    net.juniper.UninstallPulse.plist [Click for support]
    [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    Silverlight: Version: 4.1.10329.0 [Click for support]
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    PepperFlashPlayer: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
    googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
    MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
    ClickToFlash
    Reload Button
    YoutubeWide
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    MacFUSE [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        18%    mds
        15%    Safari
         6%    WindowServer
         5%    com.apple.WebKit.Networking
         1%    ocspd
Top Processes by Memory: ℹ️
    455 MB    softwareupdated
    206 MB    Microsoft Outlook
    153 MB    com.apple.WebKit.WebContent
    146 MB    WindowServer
    137 MB    Safari
Virtual Memory Information: ℹ️
    298 MB    Free RAM
    3.76 GB    Active RAM
    3.36 GB    Inactive RAM
    1.17 GB    Wired RAM
    4.45 GB    Page-ins
    901 KB    Page-outs
Diagnostics Information: ℹ️
    Apr 18, 2015, 08:25:23 AM    Self test - passed
    Apr 17, 2015, 06:29:29 PM    /Library/Logs/DiagnosticReports/ncproxyd_2015-04-17-182929_[redacted].crash
    Apr 17, 2015, 03:11:05 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-17-151105_[ redacted].cpu_resource.diag [Click for details]

External optical drive won't work on macbook pro retina.

I have a macbook pro retina which doesn's have an optical drive. I have bought an optical drive. When I plug it in and put a disk in I can hear the disk spinning and the light comes on but nothing happens on my mac. It doesn't seem to recognise it. Any suggestions?

Anniefb1 wrote:
I have a macbook pro retina which doesn's have an optical drive. I have bought an optical drive. When I plug it in and put a disk in I can hear the disk spinning and the light comes on but nothing happens on my mac. It doesn't seem to recognise it. Any suggestions?
Just had that happen to me.
First, run Disk Utility and see if the SuperDrive (it is an Apple SuperDrive isn't it?) is listed. Is the disk you inserted shown? If not, hold down the option key and click the Apple menu - choose System Information and when that shows up, choose USB. See if it's listed there. If it is but neither the drive nor the disk you inserted appears on the Desktop, the side bar of the Finder window, or Disk Utility, return it for a refund (if it's within 14 days of purchase) or a replacement. That's what I had to do a few hours ago and the replacement works as it should.
BTW, if you want the disk you inserted back, and pressing the trackpad as you reboot doesn't eject the disk, as a last resort run Terminal and enter (copy and paste the following)
/usr/bin/drutil eject
to try to force the disk to eject. It probably won't work (it didn't for me) but if it does, at least you get that disk back.

Facetime not working in macbook pro retina 13"

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