Facetime not working MacBook Pro to another MacBook Pro!

I can use Facetime on my MacBook Pro and call my Iphone. I cannot though, connect Facetime using my MacBook Pro to another MacBook Pro user. When the MacBook Pro user facetimes me, it only shows up on my Iphone. How do I get the the application to work on my MacBook Pro?
I have a picture, sound, it dials, yet never connects.
Thanks.

i have exactly the same problem except my macbook pro was bought in Dubai. I have set it up as though in the UK and have UK apple I.D. Also the VPN is on but still wont work.

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