FaceTime not working on macbook pro

Help is needed.
Using OS X 10.9.5
Facetime hangs in verifying mode but won't login, even with messenges open or closed at the same time. iPad and iPhone still working with same account,
Have read and tried a few solutions but without success any ideas??

1. Launch the Messages application and sign in to iMessage with the same Apple ID, if you're not already signed in. If you get an alert telling you to contact Apple, follow the instructions in the message. According to reports, you won't be charged for the support call if you select "Apple ID"—not the hardware model—as the product you're asking about, and cite the "customer code" in the alert as the "validation code" when you speak to the Apple representative.
2. Open the iCloud preference pane and sign in to iCloud with the same Apple ID you for FaceTime. If you usually sign in to iCloud with a different ID, you'll have to sign out first. In that case, read this support article.

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