Facetime on iPad was working, now it's not. What's up?

Hi all,
I'm so frustrated, I'm going bananas. I've read every forum post I can find and can't seem to figure out the problem. My husband and I are on separate continents and we've been keeping in touch through Facetime. Then, on Tuesday (which happened to be my birthday - cue small violin), we could no longer connect. I can Facetime other contacts though. Just not him. And he says he can Facetime other contacts. Madness!
When I call him, it rings and rings and rings on my end. He says on his end, it shows as "connecting" but then never connects. When he calls me, there's no notification, no ringing. Nothin'.
I have an iPad 2. He uses his Mac to FT with me. He also has it on his iTouch, I think. (I also have an iPhone but it doesn't have Facetime.) Nothing has changed on my end. (I upgraded to io5 but that was only yesterday, so wouldn't have had anything to do with loss of connection that started Tuesday.)
Anybody experience anything similar? Any guesses?
Thanks so much!

For anyone with similar challenges, here's what we did that worked (we're not sure whether both solutions were required or only one):
1. I changed my DNS to 8.8.8.8. (you can read about why in other posts)
2. My husband turned off all other Mac equipment so only his computer was on when he tried to Facetime me.
We're digitally reunited!

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