FaceTime on my iPad 2 just keeps ringing

I just purchased a new  32g wifi iPad 2 looking to use FaceTime with my moms iPod touch, when I dial her email through FaceTime on my iPad it just rings endlessly, and my mom can see my call but there is no option for my mom to answer. I have tried to FaceTime my iPad from my iphone4 and the iPad doesn't show any sign of receiving a FaceTime call. Help I love my iPad yet this is the main reason for purchasing and it doesn't work!!!!!!  Any help would be so appreciated it!

I downloaded the FaceTime App to my imac. When trying to make a FaceTime call to either my son or daughter's ipad2 it:
rings on their end,
they see the call coming in to their ipad2,
they click to answer,
it says "connecting", but
it never connects?
I have tried the same process from FaceTime on my iphone4 to their ipad2's and it works just fine so I assume it must have something to do with my imac FaceTime software. I'll try calling my iphone from my imac and let you know if that works!

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