Facetime on time warner cable starts then stops

I have Time Warner cable -- strong signal -- work from home and have NO internet problems.
But when I try to Facetime on MacBook Pro -- Facetime starts and then freezes and locks up. I have tried this 20 times with no succes.
Does anyone how to get Facetime working?
Thanks!

I'm wondering if it is a setting or firewall issue? I have the same problem on my iPad.

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Emac tried to start then stopped, finally after 3 attempts it started

After a hard drive failure i run my emac on an external hard drive through a fire wire.
That worked OK till yesterday when it tried to start but after a few seconds of the normal fan noise and before the screen lit up, it stopped. I hit the switch again and it did the same thing 3 times but on the 4th attempt it started but a white screen came on and told me to type "mac-boot" and hit return.
It finally started.
The external hard drive was still running OK at the time it had stopped, it was internally that it had stopped.
I took the back off the emac and vacuumed the dust from inside and after that it has since started normally every time though it seems slower to start, but I could be mistaken about that as I can't now remember noticing how long it took to start before.
Someone said the problem could be the power supply failing.
Is there any way for me to diagnose what exactly is wrong, since an emac power supply is not same as a PC power supply?
Could a PC power supply be modified to replace the emac power supply as I have a failed PC with a good power supply I could use if it would work?
Any help or suggestions would be appreciated.
Ann

Hello and thanks for your reply.
I neglected to mention that at the time of the hard disk failure I put a new hard disk inside too with the intention of using it as a back up to the External Hard Drive but I found it was easier in the end to get another external hard drive and now I use Time Machine to back up on to that 2nd external hard drive every few days.
I disconnect the 2nd external hard drive when I'm not backing up data on to it.
Most of the time when I boot up the emac it somehow knows to go straight to the 1st External Hard Drive instead of the Internal Hard Drive but occasionally it will go to the Internal Hard Drive and when it does that I have to go to System Preferences and then to Startup Disk and actually select the External Hard Drive icon and that's what I had to do every time when it was having that weird starting then stopping phase, ie, every time during the starting then stopping phase, when it did start it went to the Internal Hard Drive even after I would go into Startup Disk and select External Hard Drive it would start on the Internal Hard Drive, so in the end I didn't bother trying any more and I just connected to the internet through the Internal Hard Drive until I took the back off and vacuumed the dust out and ever since I did that it's been running normally, ie, it's always selecting the External Hard Drive again and running at what seems to be normal speed for everything too.
I just don't know why it went into that starting then stopping phase.
When it was in the starting then stopping phase the internal fan noise would stop but the little white light next to the DVD door would stay lit up so it was definitely getting some power from somewhere but it was failing to go on and boot up because the power to the internal fan had failed ie, I could clearly hear the fan stop only 3 or 4 seconds after hitting the start button.
I've just had a look at the capacitors that you suggested and they look perfect, like new in fact, they have a shiny metallic top with a + indented in the top and they are flat and they show no sign of a dried up liquid or any bubbling up anywhere.
Anyway, your reply was helpful since you ruled out the Power Supply and the capacitors, so thank you for those.
The friend who advised me how to get going again after the initial hard disk failure, ie, via the External Hard Drive connected by fire wire, did warn me not to touch anything in the back that wasn't directly related to changing the hard drive but thanks for the heads up anyway.
Ann

HT5278 since I have loaded the update, my TIme Warner cable has stopped working. It gets stuck at launch.

SinceI have loaded the update, 5.1.1 my TIme Warner cable has stopped working. It gets stuck at launch all I see is the logo of TWC. I have reinstalled it, rebooted my IPAD.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Using airport express to extend Time Warner cable modem wifi signal

I just today got a Time Warner Cable Arris modem with built-in wifi. I'd like to use my 802.11n Airport Express base station to extend the TWC network wifi signal to other parts of my house, but I can't get the Airport Express to shake hands with the TWC modem.
In Airport Utility, under the "Wireless" tab, I've selected "Extend a wireless network". I am able to select my TWC network under "Wireless Network Name." Wireless Security is set to "WPA2 Personal." But when I click "update" the airport express fails to join the TWC network, and my Airport Express signal disappears; I am only able to get the signal back by resetting the Airport Base Station with a paperclip.
Applecare tells me that I might be able to use the Airport Express to extend my TWC network, but they do not support that process. Is there any way to do what I'm trying to do? Are there settings in Airport Utility I need to change? I'd appreciate anyone's help.
Thank you.
Todd

You need TWO Airport units, one to function as the main radio and the other to function as an extender. I used two Express units.
Configuration is simple if you start from a factory default condition. Then connect the main Airport to AC power and finally to the Internet modem (or modem/router). Open Airport Utility on your Mac or other computer and accept all of the recommendations. After confirming that it works, insert your desired administrative and WiFi passwords.
Then connect the extender to AC power. As before, open Airport Express on your Mac or other computer and accept all of the recommendations. No need to add password info.
Do not expect the Airport to respond instantly to the configuration commands. BE PATIENT!

Mid 2011 mbp i7 with a SSD has problems, including grey screen/blue screen/beeping/freezing when I stream live video (i.e. watch espn or time warner cable) Help? Ideas?

Recently my Macbook Pro (June 2011, i7, 8gb RAM, 512gb SSD, AMD Radeon 6750, Mountain Lion - since July - currently 10.8.2) has been presenting me with an array of problems, usually initiated when I am streaming live video. I was streaming Time Warner Cable on 12/9 and it gave me what looked like the blue screen of death. It started up after about five attempts that time. The other day, after about a week of not using the computer, it wouldn't boot past the grey screen. I (option) started it and it gave me two boot choices, the regular HD and a "10.8 restore" option. The HD gave me the grey screen and the restore option gave me the dark blue screen. I reset PRAM and that didn't work. After a force (x) start it worked. Today, I was using "Watch ESPN" and the screen froze and the computer did some kind of repeating RAM beep or something. I rebooted and it started up fine. I'm not watching any videos anymore, but this is a problem since the primary purpose for my mbp is video editing. I'm still under AppleCare but I find more solid answers in the forums or at least better questions for the AppleCare people.
Anybody have similar experiences, or a solid idea of what the heck has happened to my machine?

I'm not really sure what method that person was talking about. I just read he had a successful install so I posted it.
But I'll hazard a guess
1. copy your entire drive to a backup drive
2. boot into that drive and test it out - make sure its a flawless backup, it works, and the hard drive has no problems
3. eject that drive, disconnect it and reboot into the leopard install dvd
4. erase your main hard drive using disc utilities on the leopard install dvd -- you've made a backup, made sure that backup was good, and disconnected it so it's currently safely disconnected from the leopard install you're about to do. Also, on the hard drive you're erasing and installing leopard on to, many people recommend "Zeroing" it as well as erasing it. That option is part of the erase function in disc utilities on the leopard install disc.
5. do a clean install of leopard
6. follow step 4 from that original post exactly as that person described to do.
7. read the rest of what they said
That's pretty much it. With the backup/erase/clean install/import/ you pretty much get everything you need exactly the way you want it with very few things missing -- and you've done this over a clean install. Plus that poster did mention that you can select what you want to import from your backup hard drive.
It sounds like its a "clean install" method that gives you control via "import from machine" option in the installer. Control over what parts of your "old mac" you want to import into your "new leopard mac".
Hopefully that helps. It sounds more involved, but its actually pretty quick and provides you with a perfectly save backup in case anything goes wrong with the leopard install.

Verizon Web Mail doesn't work Thru Third Party Internet providers including Time Warner Cable

A few weeks ago, my Verizon Web Mail would not download on Outlook via TIme Warner Cable. Verizon tech acknowledged this and then said it was an Apple issue. No response. TWC says its Verizon issue

I have had this issue for 3 weeks.
Verizon says its TW TW says its verizon
Finally TW said its thier problem but they cant fix it.
I wish DSL was more dependable I would go back in a minute.
Time warner has the worst tch service.
Any one with an answer for me
Loop wrote:
A few weeks ago, my Verizon Web Mail would not download on Outlook via TIme Warner Cable. Verizon tech acknowledged this and then said it was an Apple issue. No response. TWC says its Verizon issue

When I connect Time Capsule to Time Warner Cable Modem, amber light flashes

I want to use Time Capsule as my primary wireless network base. When I connect my Time Capsule directly to my Time Warner Cable Modem, the amber light flashes and Time Capsule won't appear in AirPort Utility on my MacBookPro. I've tried unplugging everything and waiting to reset cable modem and Time Capsule.
Before I got the Time Capsule, I used a wireless router. The only way I can get Time Capsule to work is as a guest on my old wireless router network. I can't get the Time Capsule to configure itself directly with my Time Warner Cable Modem.
Any advice would be most appreciated.

This situation is pretty common now and it has nothing to do with the any of the routers but rather how cable modems are configured to work. They seem to latch on to the first device connected to them whether it be a router or a computer and will not allow any other device to access their network. The solution is to power off the cable modem and wait a minute. While you're waiting disconnect the old connection from the cable modem. Power up the cable modem and then connect the new device, router or computer, to the cable modem. Give it a few seconds to complete the connection and you should be ready to go. You have to do this every time you switch connections to the cable modem. This is also why you should set your router to serve addresses so that you don't have to do the cable modem samba when you want to connect a new device to the network.

Time Warner cable connected me to Worzilla cause I could not play my games on pogo, now it willonly let me into certain ones. Whats the problem?

Time warner cable talked me into conecting to worzilla because I could not conect to my games at Pogo.com. Now I can only get into some games and not all and they put my pogo accounct on facebook and I don't want it there what do I do. I'm ready to delet everything and reinstall.

You are waiting for an apology to something that happened over a year ago? Really? This is why there is a manager in the store. You have a problem with an employee you speak to the manager. Just like you did on the phone. You would have gotten your apology in July 2013.
Here is the information about your upgrade fee.
Upgrade Fee
It is because when you have a problem you (customers) go running to the store and want to take up the time of the reps to fix it. Other carriers have third parties that deal with technical support and those locations are few and far between. VZW provides this directly through their stores. Also, when you subsidize a $650 and pay $200 VZW has to pay $400. Your monthly service fee doesn't begin to scratch the surface of paying that back. Not with all the money that is put into the network and its improvements.
Then over a year later you get someone on the phone who apologized and offered to waive the fee on your phone and you didn't take it? That offer won't come down the pike again.
One thing you should know is that all these employees are people and as such they sometimes come off cross. I doubt that you speak to everyone so sweetly all the time. Cut them a little slack and put this whole thing behind you after 15 months. Either upgrade with VZW or move on.

Time Warner Cable Blue Screen Issue

Some time ago Time Warner cable (Road Runner) upgraded their system. They now require Flash Player to access their pages. For the past three days I have worked on and off with Level 2 Road Runner Techs to get my Mac to acess their web page.
Up to that time I only got a "Blue Screen"!
Here are my particulars: OS 9.2.2, Flash Player 7.2 installed, IE version 5.1, Adobe Reader installed, Cookies erased, History cleared from IE Preferences advanced,
To get access to their web page I should type in www.dc.rr.com/flash/
I get blue screen.
If I type in www.rr.dc.com/rdrun/ I get a Road Runner "sell" page with no link to their "Home Page"
My last go around with Road Runner Techs was fatal as they said I should contact Microsoft.
Microsoft no longer supports telephone supprot for Macintosh. If you go to their web page they want $35.00 for online access to their techs with no guarantee they can solve the problem.
Does anyone have any knowledge as to how to solve this problem so I can access the Home page of the provider I pay handsomly monthly?
Thank you for any assistance you can give me.
John

When I type in www.dc.rr.com/flash/ I get this;
The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.
Please try the following:
• If you typed the page address in the Address bar, make sure that it is spelled correctly.
• Open the www.dc.rr.com home page, and then look for links to the information you want.
• Click the Back button to try another link.
HTTP 404 - File not found
Internet Information Services
Technical Information (for support personnel)
• More information:
Microsoft Support
This means that there is a problem with the web page and not necessarily with your computer. Just typing www.dc.rr.com without slash anything gives me their home page.

My new airport extrem wont connect with my time warner cable modem

My new aiport extrem wontconnect tomy time warner cable modem

Have you power cycled the modem for long enough to deregister the previous client/router MAC address.. it can take 20min or longer off time. If the cable modem is also a router then the AE has to be in bridge mode.
Sometimes there are connection issues.. modem to WAN port of the AE..
Exactly what modem do you have?
Are the connectivity lights on when you plug in ethernet?

Time Capsule and Time Warner Cable

I am having problems with the initial set up of my time capsule. We have an iMac with Intel Core 2 Duo 2.4 Gz and an internet connection through Time Warner Cable (with the requisite cable modem). During set up of the time capsule, I keep getting a message that the time capsule does not have a valid IP address. Do I need to contact TWC? It is my serious hope that I will not have to, as I think TWC's customer service is wretched.

You can normally get this going yourself. The cable modem has only one public IP allocated to the first MAC address to connect.. So you need to power down the cable modem.. power down the rest of the network as well... although not strictly required.. Make sure the only thing plugged into the cable modem is the TC via the WAN port. Restart the cable modem.. wait about 2 minutes for everything to settle down .. then turn on the TC.. it should then get the IP that is offered. If it still fails turn off the cable modem for longer period of time .. even overnight. But it normally takes just a few seconds.. if that fails, try 5min and then 15min .. after that overnight.
Tell us the results after each time.. I don't have TWC but have been a cable customer in the past and the system does keep changing. One minute off was more than enough but they changed and some of the modems that have phone services, also have battery backup.. if that is the case you need to drop the battery out as well.

Time Warner Cable wideband broadband slowness issues with Motorola sbg6580 router

I recently purchased Time Warner Wideband broadband cable for Internet service. 50 Megabit down and 5 Megabit up. When I run the speedtests, I can see the full speed measure, but I stil see issues with browsing and getting connected to VPN.
I had Time Warner Cable come out and replace the router. I still had the same issues after the replacement of the SBG6580 router. There are no updates to the firmware on this router.
I consistently see slow web page loads and problems while on VPN. I found posts on the web saying that this router's firewall was not compatible with Apple's computer products. Even with this firewall turned off inside the router, I still had the same slowness and misc issues.
I finally just changed the router into a gateway using the Rg Passthrough (which automatically turned off the NATP). I added the Time Capsule's MAC ID to the bypass section on the Router. I set up my Time Capsule to act as the main router with a cable running from the Motorola router to the Time Capsule WAN port.
The web pages and VPN are extremely faster. So the root cause is with the Motorola SBG6580 router obviously. I always got the full speed on the Speedtest.net web site, but now everything works fine with this change.

Dude. You are awesome! I am SOOOOOOOOOOOOOO glad you posted this solution. The fact that you took the time to post even AFTER you figured out a solution shows how thoughtful you are as an individual.
Its amazing to me that someone would comment adversely becuase they feel its in the wrong forum. If it affected their life as it does mine then they would get it. Amazing how people cant see past themselves. Who cares what forum its in if its informative? Worse case just move it to a different forum. We need more people like you and less like them in the world.
Thanks Im gonna try the solution right now!

Time warner cable modem

I am having trouble setting up my wifi with the Arris Time warner Cable Modem. I can get connectivity to the wifi, but it doesnt stay connected and the wifi light on the modem turns off. To set up the wifi i went to this cite: http://192.168.0.1/
I thought following steps on the cite would solve my problem, but again, I dont know how to keep it connected. PLEASE HELP
I'm not that tech savy so i sont know what alot of the acronyms mean

WiFi via cable company modems normally is not that good. I would get an Apple Airport to simplify matters. At least then you can use Apple's own software that has easy to go through steps. Just remember to plug in your airport to the WAN port when connecting to LAN port of the cable modem via ethernet.

Safari won't open the time warner cable server

safari won't open the time warner cable server, I'm trying to watch amc shows through the website, and it asks you to pick a server to login to. I chose my time warner cable server and it won't connect. ATandT works, but mine won't. I've tried restarting and downloading newer versions but it is still not working.

Don’t worry about it.
I’m going to cancel the subscription.
I maged to download it and install it, but it’s constantly damaged and won’t open.
I may as well just forget it and cancel.
Laurie Johnson ,
17 Lindeman Heights
RIDGEWOOD W.A. 6030
Mobile: 0409884674
M: 0409884674

Apple TV and Time Warner Cable app

Does anyone know if Time Warner Cable is even considering an app for cable tv that is so popular with the Roku?

No one in these user to user support forums would have any way of knowing.
Rumor and speculation are not permitted here per the terms of use of these forums.

Facetime on time warner cable starts then stops

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