FaceTime only works dialing via e-mail

Hey,
I'm wondering why my iPhone 4 can only facetime via e-mail and not using its mobile phone. I don't even have that option enabled on my iPhone since when I go to facetime's options, it only shows that I can be called via e-mail. At first I thought it might be my version (5.0.1) so I just made a clean install (restoring without loading any backup and just with the default settings) but even doing that, I wasn't able to use FaceTime dialing via mobile phone.
Does anybody know what's going on? I called Apple Care but all they could do was to tell me to restore my iPhone.
Thank you for your attention.

Yes, my number is shown there.
I brought it to the Genius Bar but they couldn't find a solution. They will just contact "someone" on higher position. They told me that it might be a problem between the 2 iPhones I had (they replaced my first iPhone for another one due to signal issues).
Anyway, I just hope Apple can figure out what happened and get fix it as soon as possible.
Thank you for your attention!

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