FaceTime says "Connecting..." But then doesn't?

I was able to Facetime my Girlfriend the other day but since then when I try to FaceTime her it just says " Connecting..." and then the call drops and it says that either she is unavalable or I am depends who calls.. But on the other hand I can FaceTime my Bestfriend? I've got an Iphone 4 running IOS 7, what can i do?

Like I said facetime is down for some users which would probably include your girlfriend.

Similar Messages

  • FaceTime says connecting but doesn't connect.

    when ever i try to FaceTime (on phone and laptop) it says connecting but then doesn't actually connect. I've turned FT on and off but nothing works, how do i resolve this?

    Hello there, splash1994.
    The following Knowledge Base article offers some great pointers and links to similar articles for Facetime on iOS devices as well:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/ts4185
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I am unable to connect to facetime . it says connecting but then fails?

    We have several apple devices connected to same apple id- 3 iphones and one ipad. we are trying to connect on facetime. i am unable to connect- it says connecting and then failed

    What version of iOS are all of you running?

  • FaceTime says connecting but never does please help.

    I Have tried to FaceTime my gran from my iPad to her iPad. We both have great wifi connection but when one of us answers it says connecting but it never does. Can anyone help me please. Thank you.

    iOS: Troubleshooting FaceTime Try using these suggestions.. they may work for you but not for me.

  • My FaceTime says connecting but is not

    My face time says connecting but when I or the other person answers it won't work and remains to say connecting

    Hey Mamichula,
    Thanks for using Apple Support Communities.
    Looks like you are having trouble with FaceTime. These two article should be able to help you get this issue resolved.
    Unable to make or receive FaceTime calls after April 16, 2014
    http://support.apple.com/kb/ts5419
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    Have a nice day,
    Mario

  • TS3367 When I FaceTime other people it says connecting but then it says FaceTime failed.  Why??

    When I FaceTime other people it says connecting then face time failed.  Why??

    Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Unfortunately, we may have to wait until Apple is more forthcoming with information.
    http://www.apple.com/support/systemstatus/

  • FaceTime says connecting but never connects on my iPhone 5.

    I have iPhone 5 and all other members on plan have iPhone4. I still cannot connect to FaceTime with anyone except my iTouch (under a different Apple ID) and have done ALL of the updates, trouble shooting, and followed every step to anything related to FaceTime the Apple Community suggested. I am at a loss as to what the problem could be...it says it is connecting but it never does and I have to end the call to get it to stop. They all can connect and FaceTime to each other but not to me or from me. I am running the latest iOS system, latest update on all Apps, checked restrictions, push notifications, you name it. Is any one else having this same issue after all the fix suggestions?? Help please. The closet Apple store is 63 miles from where I live. Thank you.

    Hey allielli21,
    Thanks for the question. I understand that you are experiencing issues with FaceTime on your iPhone 5. It also sounds like you have already attempted a good amount of troubleshooting. I wanted to provide the following resources to you just to double check that any and all troubleshooting has been attempted:
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/TS3367
    Unable to make or receive FaceTime calls after April 16, 2014
    http://support.apple.com/kb/TS5419
    Thanks,
    Matt M.

  • FaceTime says "connecting" but never connects

    When someone calls me, I will recieve the call and can press the green accept button, and it will say "connecting" and will say this for as long as I allow it to until i press "END". And the same happens when i call the person. I have restarted my phone and tried again but it still doesnt work. I have an iphone 5s. Thanks in advance!

    There have been some connection issues reported over the last couple of days. Despite the Apple status page reporting no problems, many report problems in both iOS 6 & 7, while some say that iOS 7 seems to work. It is unknown if Apple is addressing this or not.

  • TS3367 I am trying to FaceTime from my iPhone5 as well as my iPad 2 and it keeps saying that it's connect but then a message saying FaceTime unavailable pops up. How do I fix this?

    I am trying to FaceTime from my iPhone5 as well as my iPad 2 and it keeps saying that it's connect but then a message saying FaceTime unavailable pops up. How do I fix this?

    I am having the same issue... Please advise...
    I avidly use facetime DAILY and for about 3-4 days now, whenever I try and send or receive facetime request it hangs up immediately without ever picking up. This is happening on all my devices and with everyone and doesn't matter what network/ wifi I'm connected to. This is definitely a network issue with individual profiles...

  • Facetime says connecting after you answer the call but doesn't actually connect and both iphone 5s were quick reset-ted and facetime was turnt on and off, any reasons like why or how and how to fix this concerning issue

    facetime says connecting after you answer the call but doesn't actually connect and both iphone 5s were quick reset-ted and facetime was turnt on and off, any reasons like why or how and how to fix this concerning issue

    Apple has released a document which is reported to address the recent FaceTime issue.
    http://support.apple.com/kb/TS5419

  • TS2972 itunes will not allow me to download a homeshare library - has connected and states it is downloading but then doesn't show the library?

    Have connected to homeshare, but Itunes will not let me see the homeshare library from another PC.  It is connected and when I click on ******homeshare library it says it is downloading it - but then doesn't????  Help!

    Hello ariani,
    Thank you for the details of the issue you are experiencing with Home Sharing in iTunes.  I recommend the following steps for the issue you described:
    4. Check your network connection
    Home Sharing requires a home network with an active Internet connection. All the devices you want to use with Home Sharing need to be connected to your home network.
    In addition, verify that:
    All your devices are connected to the same router, if you have multiple routers. Using multiple routers may prevent discovery between these devices.
    Your devices are not using a Virtual Private Network (VPN), or that they are all on the same VPN. A VPN may isolate the device and cause connectivity disruptions.
    If you have a router set up with a guest network, make sure all devices are either connected to the guest network and devices on the guest network are allowed to communicate with each other, or switch all devices to the primary network on your router.
    If your computer is asleep or shutdown, or iTunes is closed, there's no access to the shared iTunes library. Wake up or start the computer and open iTunes to regain access to that library.
    Your router needs to be up-to-date. If you are using an AirPort or Time Capsule, read this article to find out more about firmware updates. If you are using a router from another manufacturer, contact the manufacturer to inquire about available updates.
    5. Check Firewall Settings
    If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu >System Preferences > Security > Firewall are not set to:
    Block all incoming connections
    Allow only essential services
    If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
    6. Quit and reopen apps and iTunes
    If connectivity issues persist, quit and reopen iTunes on your computer. Then, quit and reopen the apps on your iOS device.
    7. Restart your network router
    Restart your home network router using the method recommended in documentation from the manufacturer. This may include disconnecting the power cord for thirty seconds or more.
    Note: During this period, Internet services such as a VoIP-based phone will not work, and any additional routers may need to be reset in sequence.
    Troubleshooting Home Sharing
    http://support.apple.com/kb/TS2972
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • TS4268 I am being charged for international msgs which i haven't sent to a number of the UK.i tried to activate my iMessage and FaceTime using wifi but then it didn't connect. all settings have been turned off but my acc. is being charged.what to do?

    I am being charged for international msgs which i haven't sent to a number of the UK.i tried to activate my iMessage and FaceTime using wifi but then it didn't connect. all settings have been turned off in my phone! i also have reset my phone with all the settings. but when i contacted my carrier, he said that the balance deduction is because of the international messages i have sent, but i have sent NONE! every time i switch on my phone, balance gets deducted. imessage and facetime are all disabled! but then the problem started since yesterday when i tried to activate them but had disabled them all at the next moment! but the charges are still being applicable for some international messages as per my mobile carrier. what to do? is there some problem with my phone or carrier?

    I am being charged for international msgs which i haven't sent to a number of the UK.i tried to activate my iMessage and FaceTime using wifi but then it didn't connect. all settings have been turned off in my phone! i also have reset my phone with all the settings. but when i contacted my carrier, he said that the balance deduction is because of the international messages i have sent, but i have sent NONE! every time i switch on my phone, balance gets deducted. imessage and facetime are all disabled! but then the problem started since yesterday when i tried to activate them but had disabled them all at the next moment! but the charges are still being applicable for some international messages as per my mobile carrier. what to do? is there some problem with my phone or carrier?

  • My FaceTime won't connect. Every time I try to call my friend it says connecting. Then unable to connect. Or lost connection. And when I go to our FaceTime history it said "FaceTime answered on another device." What can I do to fix this problem?

    My FaceTime won't connect. Every time I try to call my friend it says connecting. Then unable to connect. Or lost connection. And when I go to our FaceTime history it said "FaceTime answered on another device." What can I do to fix this problem? We always used to FaceTime. And now all of the suddenly we can't.

    Apple has released a document which is reported to address the recent FaceTime issue.
    http://support.apple.com/kb/TS5419

  • My Canon MG4150 printer won't connect. Im using OS X10.7 which says is compatible. Its identifies via USB and says downloading, but then comes up with software unavailable error.

    My Canon MG4150 printer won't connect. Im using OS X10.7 which says is compatible. Its identifies via USB and says downloading, but then comes up with software unavailable error. Any ideas?

    Hi Pebbles2313,
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    OS X: Printer and scanner software available for download - Apple Support
    http://support.apple.com/en-is/HT201465
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • TS4268 I can call facetime my contact/friend but status says "CONNECTING" but doesnt connect. what should be done to overcome/correct it. Help is appreciated.

    I can call facetime my contact/friend but status says "CONNECTING" but doesnt connect. what should be done to overcome/correct it.
    I have tried logginf off my account and sign in after restarting my iphone. But it still doesnt help !! Any suggestion/Help is appreciated. Many thanks

    Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Some users have reported that Apple is aware of the issue.
    http://www.apple.com/support/systemstatus/

  • Hi, how do i share big files using the creative cloud , it says download the crative cloud connection, but then sends me nowhere that says that

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