Facetime says "could not sign in check network connection and try again ?
when trying to sign in to facetime i get the resonse "could not sign in check network connection and try again" network is fine so is the apple id and password
I'm having the same problem. I have restarted and continue to receive this error message! Any advice is appreciated!
Similar Messages
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Facetime error on imac, could not sign in please check network connection and try again
hi can somebody please help me solve this issue. i have downloaded facetime to my imac running snow leopard, when i log in with apple account it loads for ages then says (could not sign in. check network connection and try again). help please
Hi skenneth,
Here are some troubleshooting steps I would recommend:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Cheers!
- Ari -
When trying to activate FaceTime, get code " Could not sign in.Please check network connections and try again".Wi fi is strong and can access everything else.Any advice?
Hello
Try this... I had the same problem and this worked for me.
Go to your system preferences → network → make sure WI-FI selected → advanced → DNS tab. Add 8.8.8.8 to the DNS servers. Go back to FaceTime and try to verify your account again.
Good luck! -
Can Not Sign In to FaceTime - states check network connection and try again - but network is fine.
I repeatedly keep getting notified: Could Not Sign In. Please check network connection and try again. When trying to log into FaceTime. Also note that click FaceTime on bar that Preferences is not highlighted by light gray. I can log into my apple ID okay and log in to write this comment without any problem. I am trying to talk with my Grandkids in England from Arizona on the iPads that I sent to each of them from my iMac. What am I doing wrong - have been repeatedly trying for past three hours.
Grandpa is needed!Hi RVBob,
Sometimes firewalls cause trouble with Facetime, iMessage and other Apple apps - please try to open these ports from your router firewall (or ask somebody to do it if you don't know how).
Enable port forwarding on the following ports to use FaceTime and iMessage on a restricted network.
Ports
FaceTime
iMessage
80 (TCP)
√
√
443 (TCP)
√
√
3478 through 3497 (UDP)
√
5223 (TCP)
√
√
16384 through 16387 (UDP)
√
16393 through 16402 (UDP)
√ -
I get the above error when I try to activate iMessage or face time on my iPhone 5 iOS 7.0.2.
I too faced the same problem . I was using imessage in ios6 and when i upgraded , There were issues like ,
check network connections and Try again . , Connect to itunes for Push notifications . It was irritating and annoying for everyone i guess
Steps to Resolve the i meeage issue
1) Connect your phone to P.C and Back up your datas to P.C via I tunes
2) Once the back up is complete . Connect your phonbe to Wifi or 3G cellular network and Boldly go to Settings-->General --> Reset--> Erase all datas
( Do not worry if you had backed up your datas )
3) Iphone will reboot . it will take some time
4) Then your iphone will start . Click next and you will be prompted for i message activation . Give your apple id and Sign in
5)Keep your phone connected . In P.C you will be prompted if you want to restore ( EOther wise go to I tunes --> File --> Device--> Restore back up
It really worked for me .
Hope this is clear.
Thanks -
Can't connect to Facetime or messages on iPod touch. When I try to sign in, message says to check network connection and try again. I have tried multiple times with both apps with the same result. There is nothing wrong with my internet connection as I am able to check my e-mail and all of the other apps that require wifi so I can't figure out what the problem is. Has anyone else had a similar problem?
Have your looked here:
iOS: Troubleshooting FaceTime -
is anyone else having trouble setting up messages with the new mountain lion software? I keep getting a notification that i cant sign in and it is saying, check network connection and try again, but i have full wifi bars, thanks, Justin
Install this to get X11 functionality back in 10.8
http://xquartz.macosforge.org/landing/
Worked great for me and others.
Jerry -
downloaded ios7 and now my imessage wont accept my apple Id password. says check network connection and try again. but connection is fine?? any suggestions?
Yes there has been a problem. What seems to work for most people is to restore your device. Make sure you back it up before
http://support.apple.com/kb/HT1414 -
I have successfully downloaded Itunes, however, when I click on the IStore an error message pops up "check network connection and try again". My network connection works perfectly and I have disabled all firewall and security programs. I've tried uninstall and reinstall several times and still get error message. Does anyone know how to get around this? THANKS!
Hi..
Open System Preferences > Security & Privacy > Firewall
Make sure the Firewall is turned off. You may need to click the gold lock icon to make changes.
Using FaceTime behind a firewall
Apple - Support - FaceTime -
Got a new iphone5 and cannot log into iMessages keep getting same message to check network connection and try again. Tried changing password as suggested but nothing is working any suggestions?
Are you connected to wifi, or doing it over cell signal?
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When trying to activate facetime get the message i get "could not sign in. Please check network connections
My Apple ID is correct
tried with a new apple Id ...doesn't work neither
My connection is correct..;
I ve seen that this issue is frequent within mac users
Can anyone bring some help?
Thank youHello
Try this... I had the same problem and this worked for me.
Go to your system preferences → network → make sure WI-FI selected → advanced → DNS tab. Add 8.8.8.8 to the DNS servers. Go back to FaceTime and try to verify your account again.
Good luck! -
Please help! Thanks!!!
Hello
Try this... I had the same problem and this worked for me.
Go to your system preferences → network → make sure WI-FI selected → advanced → DNS tab. Add 8.8.8.8 to the DNS servers. Go back to FaceTime and try to verify your account again.
Good luck! -
I keep getting this, "can not contact itunes server, check internet connection." every time I try to update itunes. Well, the connection is good.
A simple search of the forums would have revealed many similar threads with the same error and appropriate troubleshooting and resolution.
See the "More Like This" section over there =================> -
I have tried turning off my iPad and the wifi. I don't know what else to do or try.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
Cheers, Tom -
I can't get FaceTime or iMessage to work since I upgraded to iOS 7
Hello there, Vonnancy.
The following Knowledge Base article goes over some troubleshooting methods for trying to resolve connectivity issues with Messages and FaceTime:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.
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