FaceTime sign in issues?

I have checked my apple ID as well as reset the password.  I have also checked that my firewall is set to off.  Every time I try and sign in I get a message that says "this id is in use" and it wont let me sign in.  Any suggestions?  This is a new app. for me.
Thanks!

i have the same problem!

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  • Sign in Issue with FaceTime

    I keep trying to sign in to FaceTime on my MacBook Pro.  It asks for my Apple ID and password and signs me in, then it asks whether I would like to use my phone number or email.  Regardless of what I select, when I hit next, it shoots me back to the page asking for my Apple ID and password.  Has anyone else had this issue or can anyone shed some light on this?

    4/15/14 12:10:06.031 PM com.apple.SecurityServer[25]: Killing auth hosts
    4/15/14 12:10:06.031 PM com.apple.SecurityServer[25]: Session 100033 destroyed
    4/15/14 12:10:06.034 PM com.apple.SecurityServer[25]: Session 100035 created
    4/15/14 12:10:06.496 PM com.apple.SecurityServer[25]: Session 100036 created
    4/15/14 12:10:21.352 PM com.apple.SecurityServer[25]: Killing auth hosts
    4/15/14 12:10:21.352 PM com.apple.SecurityServer[25]: Session 100032 destroyed
    4/15/14 12:10:22.327 PM identityservicesd[201]: [Warning] Registration failed for Registration info (0x7fb9ad30c750): [Registered: NO] [Type: AppleID] [Device Name:**************] [Service Type: FaceTime] [Env: (null)] [Main ID: *********] [Phone Number: *****************] [AppleID: ******************] [UserID: E:******************] [C2K: YES] [Push Token: <1d90d13c 020ba97b 02bf3cbc d7d6efd5 ec14e940 b40e74fa 457e3ff1 8079bdb8>] [Region ID: R:US] [Base Number: +18087547193] [URIs: (null)] [Candidates: (
        "+18087547193"
    )] [Auth Cert: 0x7fb9ad006a80] [Reg Cert: 0x0] [Profile ID: D:421666627] [Auth Token: <V1MHKW000166e47e4da9109acc5134...>]  [Auth User ID: D:421666627] [Heartbeat Date: (null)]   (Error: 31)
    4/15/14 12:10:22.332 PM identityservicesd[201]: [Warning] Registration failed for Registration info (0x7fb9ad30c750): [Registered: NO] [Type: AppleID] [Device Name: **************] [Service Type: FaceTime] [Env: (null)] [Main ID: **************] [Phone Number: **************] [AppleID: **************] [UserID: E:**************] [C2K: YES] [Push Token: <1d90d13c 020ba97b 02bf3cbc d7d6efd5 ec14e940 b40e74fa 457e3ff1 8079bdb8>] [Region ID: R:US] [Base Number: +18087547193] [URIs: (null)] [Candidates: (
        "+18087547193"
    )] [Auth Cert: 0x7fb9ad006a80] [Reg Cert: 0x0] [Profile ID: D:421666627] [Auth Token: <V1MHKW000166e47e4da9109acc5134...>]  [Auth User ID: D:421666627] [Heartbeat Date: (null)]   (Error: 31)
    4/15/14 12:10:22.333 PM identityservicesd[201]: [Warning] Failed, server registration unsupported => Disabling service
    4/15/14 12:10:22.333 PM identityservicesd[201]: [Warning] Failed, server registration unsupported => Disabling service
    4/15/14 12:10:22.334 PM identityservicesd[201]: [Warning] Server denied registration support
    4/15/14 12:10:22.334 PM identityservicesd[201]: [Warning] Server denied registration support
    4/15/14 12:10:22.338 PM identityservicesd[201]: [Warning] Needs deletion: NO (Registration info (0x7fb9ad30c750): [Registered: NO] [Type: AppleID] [Device Name: **************] [Service Type: FaceTime] [Env: (null)] [Main ID: **************] [Phone Number: **************] [AppleID: **************] [UserID: E:**************] [C2K: YES] [Push Token: <1d90d13c 020ba97b 02bf3cbc d7d6efd5 ec14e940 b40e74fa 457e3ff1 8079bdb8>] [Region ID: R:US] [Base Number: +18087547193] [URIs: (null)] [Candidates: (
        "+18087547193"
    )] [Auth Cert: 0x7fb9ad006a80] [Reg Cert: 0x0] [Profile ID: D:421666627] [Auth Token: <V1MHKW000166e47e4da9109acc5134...>]  [Auth User ID: D:421666627] [Heartbeat Date: (null)])
    4/15/14 12:10:22.341 PM identityservicesd[201]: [Warning] Needs deletion: NO (Registration info (0x7fb9ad30c750): [Registered: NO] [Type: AppleID] [Device Name: **************] [Service Type: FaceTime] [Env: (null)] [Main ID: **************] [Phone Number: **************] [AppleID: **************] [UserID: E:**************] [C2K: YES] [Push Token: <1d90d13c 020ba97b 02bf3cbc d7d6efd5 ec14e940 b40e74fa 457e3ff1 8079bdb8>] [Region ID: R:US] [Base Number: +18087547193] [URIs: (null)] [Candidates: (
        "+18087547193"
    )] [Auth Cert: 0x7fb9ad006a80] [Reg Cert: 0x0] [Profile ID: D:421666627] [Auth Token: <V1MHKW000166e47e4da9109acc5134...>]  [Auth User ID: D:421666627] [Heartbeat Date: (null)])
    4/15/14 12:10:22.346 PM identityservicesd[201]: [Warning] Registration failed for Registration info (0x7fb9aae47330): [Registered: NO] [Type: AppleID] [Device Name: **************] [Service Type: Calling] [Env: (null)] [Main ID: **************] [Phone Number: **************] [AppleID: **************] [UserID: E:[email protected]] [C2K: YES] [Push Token: <1d90d13c 020ba97b 02bf3cbc d7d6efd5 ec14e940 b40e74fa 457e3ff1 8079bdb8>] [Region ID: R:US] [Base Number: +18087547193] [URIs: (null)] [Candidates: (
        "+18087547193"
    )] [Auth Cert: 0x7fb9ad006a80] [Reg Cert: 0x0] [Profile ID: D:421666627] [Auth Token: <V1MHKW000166e47e4da9109acc5134...>]  [Auth User ID: D:421666627] [Heartbeat Date: (null)]   (Error: 31)
    4/15/14 12:10:22.348 PM identityservicesd[201]: [Warning] Registration failed for Registration info (0x7fb9aae47330): [Registered: NO] [Type: AppleID] [Device Name: **************] [Service Type: Calling] [Env: (null)] [Main ID: **************] [Phone Number: **************] [AppleID: **************] [UserID: E:**************] [C2K: YES] [Push Token: <1d90d13c 020ba97b 02bf3cbc d7d6efd5 ec14e940 b40e74fa 457e3ff1 8079bdb8>] [Region ID: R:US] [Base Number: +18087547193] [URIs: (null)] [Candidates: (
        "+18087547193"
    )] [Auth Cert: 0x7fb9ad006a80] [Reg Cert: 0x0] [Profile ID: D:421666627] [Auth Token: <V1MHKW000166e47e4da9109acc5134...>]  [Auth User ID: D:421666627] [Heartbeat Date: (null)]   (Error: 31)
    4/15/14 12:10:22.349 PM identityservicesd[201]: [Warning] Failed, server registration unsupported => Disabling service
    4/15/14 12:10:22.349 PM identityservicesd[201]: [Warning] Failed, server registration unsupported => Disabling service
    4/15/14 12:10:22.350 PM identityservicesd[201]: [Warning] Server denied registration support
    4/15/14 12:10:22.350 PM identityservicesd[201]: [Warning] Server denied registration support
    4/15/14 12:10:22.353 PM identityservicesd[201]: [Warning] Needs deletion: NO (Registration info (0x7fb9aae47330): [Registered: NO] [Type: AppleID] [Device Name: **************] [Service Type: Calling] [Env: (null)] [Main ID: **************] [Phone Number: **************] [AppleID: **************] [UserID: E:**************] [C2K: YES] [Push Token: <1d90d13c 020ba97b 02bf3cbc d7d6efd5 ec14e940 b40e74fa 457e3ff1 8079bdb8>] [Region ID: R:US] [Base Number: +18087547193] [URIs: (null)] [Candidates: (
        "+18087547193"
    )] [Auth Cert: 0x7fb9ad006a80] [Reg Cert: 0x0] [Profile ID: D:421666627] [Auth Token: <V1MHKW000166e47e4da9109acc5134...>]  [Auth User ID: D:421666627] [Heartbeat Date: (null)])
    4/15/14 12:10:22.356 PM identityservicesd[201]: [Warning] Needs deletion: NO (Registration info (0x7fb9aae47330): [Registered: NO] [Type: AppleID] [Device Name: **************] [Service Type: Calling] [Env: (null)] [Main ID: **************] [Phone Number: **************] [AppleID: **************] [UserID: E:**************] [C2K: YES] [Push Token: <1d90d13c 020ba97b 02bf3cbc d7d6efd5 ec14e940 b40e74fa 457e3ff1 8079bdb8>] [Region ID: R:US] [Base Number: +18087547193] [URIs: (null)] [Candidates: (
        "+18087547193"
    )] [Auth Cert: 0x7fb9ad006a80] [Reg Cert: 0x0] [Profile ID: D:421666627] [Auth Token: <V1MHKW000166e47e4da9109acc5134...>]  [Auth User ID: D:421666627] [Heartbeat Date: (null)])
    4/15/14 12:10:22.361 PM identityservicesd[201]: [Warning] Tried to disable an account we don't know about, ignoring...
    4/15/14 12:10:22.363 PM identityservicesd[201]: [Warning] Tried to disable an account we don't know about, ignoring...
    4/15/14 12:10:22.400 PM FaceTime[2391]: [Warning] Caught exception: *** -[NSPlaceholderString initWithFormat:locale:arguments:]: nil argument   name: NSInvalidArgumentException   reason: *** -[NSPlaceholderString initWithFormat:locale:arguments:]: nil argument   userInfo: (null) in function: -[IMAccount _updateRegistrationStatus:error:info:]
    4/15/14 12:10:22.400 PM FaceTime[2391]: [Warning] Caught exception: *** -[NSPlaceholderString initWithFormat:locale:arguments:]: nil argument   name: NSInvalidArgumentException   reason: *** -[NSPlaceholderString initWithFormat:locale:arguments:]: nil argument   userInfo: (null) in function: -[IMAccount _updateRegistrationStatus:error:info:]
    4/15/14 12:10:22.401 PM FaceTime[2391]: [Warning] 1   IMFoundation                        0x00007fff9533bdd7 IMLogBacktraceToDepth + 69
    4/15/14 12:10:22.401 PM FaceTime[2391]: [Warning] 2   IMCore                              0x00007fff87f28444 IMPersonStatusComparator + 50057
    4/15/14 12:10:22.401 PM FaceTime[2391]: [Warning] 3   IMCore                              0x00007fff87f23659 IMPersonStatusComparator + 30110
    4/15/14 12:10:22.401 PM FaceTime[2391]: [Warning] 4   IMCore                              0x00007fff87f0b520 OBJC_IVAR_$_IMDDController._scannerQueue + 273048752
    4/15/14 12:10:22.401 PM FaceTime[2391]: [Warning] 5   CoreFoundation                      0x00007fff93362bec __invoking___ + 140
    4/15/14 12:10:22.402 PM FaceTime[2391]: [Warning] 6   CoreFoundation                      0x00007fff93362a54 -[NSInvocation invoke] + 308
    4/15/14 12:10:22.402 PM FaceTime[2391]: [Warning] 7   CoreFoundation                      0x00007fff934055e6 -[NSInvocation invokeWithTarget:] + 54
    4/15/14 12:10:22.402 PM FaceTime[2391]: [Warning] 8   IMFoundation                        0x00007fff95338774 im_local_object_peer_event_handler + 7384
    4/15/14 12:10:22.402 PM FaceTime[2391]: [Warning] 9   IMFoundation                        0x00007fff95338455 im_local_object_peer_event_handler + 6585
    4/15/14 12:10:22.402 PM FaceTime[2391]: [Warning] 10  IMFoundation                        0x00007fff95338856 im_local_object_peer_event_handler + 7610
    4/15/14 12:10:22.402 PM FaceTime[2391]: [Warning] 11  IMFoundation                        0x00007fff953389a4 im_local_object_peer_event_handler + 7944
    4/15/14 12:10:22.402 PM FaceTime[2391]: [Warning] 12  Foundation                          0x00007fff8c45913e __NSThreadPerformPerform + 229
    4/15/14 12:10:22.402 PM FaceTime[2391]: [Warning] 13  CoreFoundation                      0x00007fff933a8731 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
    4/15/14 12:10:22.402 PM FaceTime[2391]: [Warning] 14  CoreFoundation                      0x00007fff93399f69 __CFRunLoopDoSources0 + 441
    4/15/14 12:10:22.402 PM FaceTime[2391]: [Warning] 15  CoreFoundation                      0x00007fff9339962f __CFRunLoopRun + 831
    4/15/14 12:10:22.403 PM FaceTime[2391]: [Warning] 16  CoreFoundation                      0x00007fff933990b5 CFRunLoopRunSpecific + 309
    4/15/14 12:10:22.403 PM FaceTime[2391]: [Warning] 17  HIToolbox                           0x00007fff87a38a0d RunCurrentEventLoopInMode + 226
    4/15/14 12:10:22.403 PM FaceTime[2391]: [Warning] 18  HIToolbox                           0x00007fff87a387b7 ReceiveNextEventCommon + 479
    4/15/14 12:10:22.403 PM FaceTime[2391]: [Warning] 19  HIToolbox                           0x00007fff87a385bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
    4/15/14 12:10:22.403 PM FaceTime[2391]: [Warning] 20  AppKit                              0x00007fff946403de _DPSNextEvent + 1434
    4/15/14 12:10:22.403 PM FaceTime[2391]: [Warning] 21  AppKit                              0x00007fff9463fa2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    4/15/14 12:10:22.403 PM FaceTime[2391]: [Warning] 22  AppKit                              0x00007fff94633b2c -[NSApplication run] + 553
    4/15/14 12:10:22.403 PM FaceTime[2391]: [Warning] 23  AppKit                              0x00007fff9461e913 NSApplicationMain + 940
    4/15/14 12:10:22.403 PM FaceTime[2391]: [Warning] 24  libdyld.dylib                       0x00007fff8bb7f5fd start + 1
    4/15/14 12:10:22.403 PM FaceTime[2391]: [Warning] 25  ???                                 0x0000000000000001 0x0 + 1
    4/15/14 12:10:22.403 PM FaceTime[2391]: [Warning] Exception: *** -[NSPlaceholderString initWithFormat:locale:arguments:]: nil argument
    4/15/14 12:10:22.405 PM FaceTime[2391]: [Warning]   Symbols: (
              0   CoreFoundation                      0x00007fff9347725c __exceptionPreprocess + 172
              1   libobjc.A.dylib                     0x00007fff882d3e75 objc_exception_throw + 43
              2   CoreFoundation                      0x00007fff9347710c +[NSException raise:format:] + 204
              3   Foundation                          0x00007fff8c41010f -[NSPlaceholderString initWithFormat:locale:arguments:] + 100
              4   AppKit                              0x00007fff949cb821 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 214
              5   FaceTime                            0x000000010593885b FaceTime + 501851
              6   FaceTime                            0x0000000105938d87 FaceTime + 503175
              7   CoreFoundation                      0x00007fff93445e0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
              8   CoreFoundation                      0x00007fff93339a6d _CFXNotificationPost + 2893
              9   Foundation                          0x00007fff8c3f87ba -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
              10  IMFoundation                        0x00007fff9534442b IMInternationalForPhoneNumberWithOptions + 1029
              11  IMFoundation                        0x00007fff953443e3 IMInternationalForPhoneNumberWithOptions + 957
              12  IMCore                              0x00007fff87f2831b IMPersonStatusComparator + 49760
              13  IMCore                              0x00007fff87f23659 IMPersonStatusComparator + 30110
              14  IMCore                              0x00007fff87f0b520 OBJC_IVAR_$_IMDDController._scannerQueue + 273048752
              15  CoreFoundation                      0x00007fff93362bec __invoking___ + 140
              16  CoreFoundation                      0x00007fff93362a54 -[NSInvocation invoke] + 308
              17  CoreFoundation                      0x00007fff934055e6 -[NSInvocation invokeWithTarget:] + 54
              18  IMFoundation                        0x00007fff95338774 im_local_object_peer_event_handler + 7384
              19  IMFoundation                        0x00007fff95338455 im_local_object_peer_event_handler + 6585
              20  IMFoundation                        0x00007fff95338856 im_local_object_peer_event_handler + 7610
              21  IMFoundation                        0x00007fff953389a4 im_local_object_peer_event_handler + 7944
              22  Foundation                          0x00007fff8c45913e __NSThreadPerformPerform + 229
              23  CoreFoundation                      0x00007fff933a8731 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
              24  CoreFoundation                      0x00007fff93399f69 __CFRunLoopDoSources0 + 441
              25  CoreFoundation                      0x00007fff9339962f __CFRunLoopRun + 831
              26  CoreFoundation                      0x00007fff933990b5 CFRunLoopRunSpecific + 309
              27  HIToolbox                           0x00007fff87a38a0d RunCurrentEventLoopInMode + 226
              28  HIToolbox                           0x00007fff87a387b7 ReceiveNextEventCommon + 479
              29  HIToolbox                           0x00007fff87a385bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
              30  AppKit                              0x00007fff946403de _DPSNextEvent + 1434
              31  AppKit                              0x00007fff9463fa2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
              32  AppKit                              0x00007fff94633b2c -[NSApplication run] + 553
              33  AppKit                              0x00007fff9461e913 NSApplicationMain + 940
              34  libdyld.dylib                       0x00007fff8bb7f5fd start + 1
              35  ???                                 0x0000000000000001 0x0 + 1
    4/15/14 12:10:22.405 PM FaceTime[2391]: [Warning] Simulating crash for process: FaceTime
    4/15/14 12:10:22.406 PM FaceTime[2391]: [Warning] 1   IMFoundation                        0x00007fff9533bdd7 IMLogBacktraceToDepth + 69
    4/15/14 12:10:22.406 PM FaceTime[2391]: [Warning] 2   IMCore                              0x00007fff87f2844c IMPersonStatusComparator + 50065
    4/15/14 12:10:22.406 PM FaceTime[2391]: [Warning] 3   IMCore                              0x00007fff87f23659 IMPersonStatusComparator + 30110
    4/15/14 12:10:22.406 PM FaceTime[2391]: [Warning] 4   IMCore                              0x00007fff87f0b520 OBJC_IVAR_$_IMDDController._scannerQueue + 273048752
    4/15/14 12:10:22.407 PM FaceTime[2391]: [Warning] 5   CoreFoundation                      0x00007fff93362bec __invoking___ + 140
    4/15/14 12:10:22.407 PM FaceTime[2391]: [Warning] 6   CoreFoundation                      0x00007fff93362a54 -[NSInvocation invoke] + 308
    4/15/14 12:10:22.407 PM FaceTime[2391]: [Warning] 7   CoreFoundation                      0x00007fff934055e6 -[NSInvocation invokeWithTarget:] + 54
    4/15/14 12:10:22.407 PM FaceTime[2391]: [Warning] 8   IMFoundation                        0x00007fff95338774 im_local_object_peer_event_handler + 7384
    4/15/14 12:10:22.407 PM FaceTime[2391]: [Warning] 9   IMFoundation                        0x00007fff95338455 im_local_object_peer_event_handler + 6585
    4/15/14 12:10:22.407 PM FaceTime[2391]: [Warning] 10  IMFoundation                        0x00007fff95338856 im_local_object_peer_event_handler + 7610
    4/15/14 12:10:22.407 PM FaceTime[2391]: [Warning] 11  IMFoundation                        0x00007fff953389a4 im_local_object_peer_event_handler + 7944
    4/15/14 12:10:22.407 PM FaceTime[2391]: [Warning] 12  Foundation                          0x00007fff8c45913e __NSThreadPerformPerform + 229
    4/15/14 12:10:22.407 PM FaceTime[2391]: [Warning] 13  CoreFoundation                      0x00007fff933a8731 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
    4/15/14 12:10:22.407 PM FaceTime[2391]: [Warning] 14  CoreFoundation                      0x00007fff93399f69 __CFRunLoopDoSources0 + 441
    4/15/14 12:10:22.407 PM FaceTime[2391]: [Warning] 15  CoreFoundation                      0x00007fff9339962f __CFRunLoopRun + 831
    4/15/14 12:10:22.407 PM FaceTime[2391]: [Warning] 16  CoreFoundation                      0x00007fff933990b5 CFRunLoopRunSpecific + 309
    4/15/14 12:10:22.408 PM FaceTime[2391]: [Warning] 17  HIToolbox                           0x00007fff87a38a0d RunCurrentEventLoopInMode + 226
    4/15/14 12:10:22.408 PM FaceTime[2391]: [Warning] 18  HIToolbox                           0x00007fff87a387b7 ReceiveNextEventCommon + 479
    4/15/14 12:10:22.408 PM FaceTime[2391]: [Warning] 19  HIToolbox                           0x00007fff87a385bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
    4/15/14 12:10:22.408 PM FaceTime[2391]: [Warning] 20  AppKit                              0x00007fff946403de _DPSNextEvent + 1434
    4/15/14 12:10:22.408 PM FaceTime[2391]: [Warning] 21  AppKit                              0x00007fff9463fa2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    4/15/14 12:10:22.408 PM FaceTime[2391]: [Warning] 22  AppKit                              0x00007fff94633b2c -[NSApplication run] + 553
    4/15/14 12:10:22.408 PM FaceTime[2391]: [Warning] 23  AppKit                              0x00007fff9461e913 NSApplicationMain + 940
    4/15/14 12:10:22.408 PM FaceTime[2391]: [Warning] 24  libdyld.dylib                       0x00007fff8bb7f5fd start + 1
    4/15/14 12:10:22.408 PM FaceTime[2391]: [Warning] 25  ???                                 0x0000000000000001 0x0 + 1
    4/15/14 12:10:26.145 PM FaceTime[2391]: Retrieving server bag 1, 0x61800001d9e0, 1, 0
    4/15/14 12:10:37.045 PM com.apple.SecurityServer[25]: Killing auth hosts
    4/15/14 12:10:37.045 PM com.apple.SecurityServer[25]: Session 100034 destroyed
    That is everything that popped up following me attempting to sign in and choose my phone number or email as ID.

  • IOS 8.1.3 has been released and it addresses FaceTime and Messages sign in issues

    If you have been having problems not being able to sign into FaceTime and Messages, or getting error messages with those two apps, download and install iOS 8.1.3.

    I Had the exact same problem and after following all the steps at If you get an error when trying to activate iMessage or FaceTime - Apple Support
    i did several resets. Nothing seemed to work until I used my iCloud account to sign in rather than my Apple ID I got in. Apple ID did not work at all. Not sure if this will work for you but it did for me ... Good luck!  
    Edit

  • HT204053 I have recently changed my apple id email address, which was ok however I have recently changed my password and now I have icloud account/sign-in issues, can anyone help?

    I changed my apple id email address  last week, not a problem I just entered the correct info on my 6 apple devices for FaceTime, AppStore and iTunes.
    The issue now, is that I have changed my appleid password so that the kids couldn't install any apps and charge my credit card.
    Now I am getting an icloud authorisation error, it is telling me that the account (old apple id) or password are incorrect.
    What have I done and how can I fix it?
    Do I have to 'delete account' on my iphone and add a new one? I have just paid for the max icloud storage plan as well.

    I FOUND THE SOLUTION!
    I had the same exact problem. I had my old apple ID connected to a school email which did not exist anymore. My ipad was prompting me to put the password in for that ID and I could not delete it from my ipad because the "Find My Ipad" was turned on, once again prompting for password. I called apple and they said this Apple no longer exists and is not in there system, which I knew already. After hours on the phone nobody could help me. Try this.
    -Go to create a new Apple ID and use the same email address as the old apple ID which is locked in on your ipad
    -Create a new password and all that, it will say it send a verification link to your email, in my case my email no longer exists so I could not do this
    - I called Apple to explain this problem and I asked if they could verify it for me, which they did after I convinced them it was worth a try. The guy told me that the verification shouldnt matter and should still be able to login but he did it anyway. You can try skipping this step but if it doesn't work then go ahead.
    -Go to ICloud and click on your account, the email should be grayed out but it should allow you to change that password, put in the new password which you just created.
    -This allowed me to sign in to accept the new terms and conditions but it said "unable to conncet to server" so I just backed out and went to "Delete Account" and it worked!
    The whole idea is to re-create your old apple ID into Apple's system and then use that new password. The guy at Apple said tons of people called about this problem and nobody could solve it. I thanked him for helping me and he thanked me for helping him. I hope this helps you!

  • Facetime sign in problem on my iMac. Works perfectly fine on my iPad 2 (?!)

    I just purchased Facetime for my desktop computer and it does not want to sign in.
    Exactly same network at home, and yet Facetime works perfectly fine on my iPad 2 and it won't sign in on my Intel iMac. It will keep trying until I get notification message I should check my network. There is really nothing to check since Facetime on my iPad 2 worked out of the box. I tried both, wireless as well as my wired connection. Still same problem.
    I turned my iPad off and tried signing to Facetime with same Apple ID on my iMac. Still won't sign in. I tried my wife's account, still no go. I tried my wife's account on my iPad and it works like a charm.
    What is that on my iMac that it does not allow Facetime to connect? All updates installed (OS X 10.6.7). Firewall is completely shut down, never even used it. I have Little Snitch but I don't believe that's the problem since I have Little Snitch with same configuration and rules on my work iMac. Facetime works perfectly fine on my work iMac at the office.
    This is driving me nuts.

    Hi everybody!
    I think I solved this problem and I believe it could help to thousands of other people desperately try getting Facetime to work on their machines (that is when it comes to Mac, still not sure what is causing iPhone/iPad Facetime problem some people are having).
    Anyway... this is what I did and it solved it immediately. I am having this issue with Facetime on my iMac for the last two months and no solution provided on the internet in various forums helped a bit. Changing DNS servers, erasing com.apple.imagent file from the user Library/LaunchAgents folder, even adding loads of ports to port forwarding section of my router... nothing.
    Simple solution worked for me! I'm thinking what's so different from my home iMac and my office one (BTW, exactly the same configuration, and almost the same applications installed).
    Problem was in my PeerGuardian settings. I have it installed on both machines, but only one option was different. On my office machine, option was checked and Facetime worked without any problems. On my home machine this same option was unchecked and Facetime was never ever able to connect. After I checked this option (see link for screenshot), Little Snitch immediately popped up asking me to allow "applepushserviced" to connect. I allowed it and Facetime connected in a matter of seconds.
    This is the setting in PeerGuardian you need to have checked so Facetime is able to connect.
    http://i.imgur.com/ViprD.jpg
    Trust me, even when PeerGuardian is not running, this setting if unchecked will screw your Facetime login.
    And this is what LittleSnitch popped up with after I checked this option and tried signing in with my Facetime again. I allowed it and Facetime connected. Problem solved, at least on my end.
    http://i.imgur.com/C16fW.jpg
    Cheers!

  • FaceTime and iMessage issue

    I am unable to log in to either FaceTime or iMessage. It says to check my internet connection. I am unable to access preferences in FaceTime. It is grayed out. My wireless is working just fine. I can access both on my ipad and iphone, so it is a MacBook Air issue. Any suggestions would be most appreciated. Thank you.

    Back up all data.
    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
    Step 1
    If you have more than one user, and the one in question is not an administrator, then go to Step 2.
    Triple-click anywhere in the following line on this page to select it:
    { sudo chflags -R nouchg,nouappnd ~ $TMPDIR..; sudo chown -R $UID:staff ~ $_; sudo chmod -R u+rwX ~ $_; chmod -R -N ~ $_; } 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
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    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
    Step 2 (optional)
    Take this step only if you have trouble with Step 1, if it frightens you, or if it doesn't solve the problem.
    Start up in Recovery mode. When the OS X Utilities screen appears, select
    Utilities ▹ Terminal
    from the menu bar. A Terminal window will open.
    In the Terminal window, type this:
    res
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password dialog will open. You’re not going to reset a password.
    In the dialog, select the startup volume ("Macintosh HD," unless you gave it a different name) if it's not already selected.
    Select your username from the menu labeled Select the user account if it's not already selected.
    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select
     ▹ Restart
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