FaceTime v1.0.2 fixed my problems!

Before 10.6.7 and the FaceTime 1.0.2 update that came with it I couldn't use the app. I could load it, and even connect to calls but no one could hear me with my mic through the facetime cam.
After this update I completed my first successful FaceTime call last night! It was great. Just as good as Skype if not better.
I had almost given up on it before that software update...
PS - The app came with my macbook pro w/ v1.0, I didn't buy it through the appstore for $.99

I've noticed my 3G reception better, but that's it so far.

Similar Messages

  • I recently purchased a new iPad 2 and transferred all of my data from my old iPad 2 to this new one my friends can no longer call me on FaceTime how can I fix the problem

    Help

    Therefore, t there any way to just completely delete all the old backup data out of my Time Capsule from my prior Mac Laptop?
    Here is how to do this:
    Open Macintosh HD > Applications > Utilities > AirPort Utility
    Click Manual Setup
    Click the Disks icon at the top of the AirPort Utility window
    Click the Disks tab below the icons
    Click Erase
    The "Quick Erase" option will only take a moment or two
    Now you can backup your MacBook Pro. If you connect an Ethernet cable from the MBP to one of the LAN <-> ports on the TC, the first backup will go 3-5 times faster than wireless.
    Once you have the first backup done, you can use wireless for subsequent backups since they will only take a few minutes

  • I recently purchase an ipad2.  I also have a mac laptop.  Now, when I facetime call using my iphone to my ipad2 or mac, it states busy.  how can i fix this problem?  I have the same apple id e mail for both ipad2 and mac.  it might be getting confuse now.

    I recently purchase an ipad2.  I also have a mac laptop.  Now, when I facetime call using my iphone to my ipad2 or mac, it states busy.  how can i fix this problem?  I have the same apple id e mail for both ipad2 and mac.  it might be getting confuse now.  I want to be able to face time also using my ipad2 to my laptop especially if one of the members of the family is traveling.  Thanks.

    thanks.  your answer was correct, clearer.  I have another question, maybe you can answer.  I just purchase my ipad2 2 days ago.  yesterday, there was a sound.  today there is no sound.  there is a sound only in movies and you tube and music.  but no sound on all apps and keyboards.  I look it up and seems like ther are few that have this problem.  I called walmart coz I bought it there and they told me that they have not heard that before but if I can't fix it, just return it and exchange it with anew one since I have 14 days to do that.  I tried rebooting it and still won't work.  Should I just restore it?

  • My FaceTime won't connect. Every time I try to call my friend it says connecting. Then unable to connect. Or lost connection. And when I go to our FaceTime history it said "FaceTime answered on another device." What can I do to fix this problem?

    My FaceTime won't connect. Every time I try to call my friend it says connecting. Then unable to connect. Or lost connection. And when I go to our FaceTime history it said "FaceTime answered on another device." What can I do to fix this problem? We always used to FaceTime. And now all of the suddenly we can't.

    Apple has released a document which is reported to address the recent FaceTime issue.
    http://support.apple.com/kb/TS5419

  • I have an iPad and when I FaceTime someone and they answer it continues to say connecting and will never connect how do I fix this problem

    I would like to just figure how to fix this problem it has been 2 days and I have tryed everything and FaceTime will still not work.

    Seems like many of us are having this issue since yesterday...can't just be a coincidence.

  • I have a problem I can't log in in my FaceTime so I tried to log in from another I pad so it's work and from my iPad it's not how can I fix this problem

    How I can fix it

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • FaceTime and Yosemite: not working with my MacBook Air (early 2014). How do fix the problem?

    I can not get FaceTime to make calls to my husband's iPhone (G4) since I have updated to Yosemite OS X 10.10.1. How do I fix this problem?
    Thanks.

    Try reinstalling the update: OS X Yosemite 10.10.1 Update.

  • I have my daughters Ipod, my iphone, my wife's Iphone and Ipad on the one Apple ID.  Since the latest update we are receiving Imessages from our daughter's Ipod with my wife's caller ID on the one message strand.  Can I fix this problem?

    I have my daughters Ipod, my iphone, my wife's Iphone and Ipad on the one Apple ID.  Since the latest update we are receiving Imessages from our daughter's Ipod with my wife's caller ID on the one message strand. 
    Is it possible to differentiate between all the devices?Can I fix this problem?

    I recommend that you
    Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    Use the new ID on her iPod but only for:
    Settings>Messages>Send and Receive
    Settings>FaceTime
    and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
    Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases.

  • When is Apple going to fix the problem with slow Time Machine backups with Mavericks?

    I have been with Apple tech support and they got my Time Machine working by doing a spotlight re-indexing and a safe boot.  This worked for about three days and I am back to very slow backups.  It is impossible for Time Machine to back up every hour when it takes six hours to do the back up.  I don't want to take hours to re-index with spotlight all the time.  I think taking six hours to do an incremental backup is a bit much.  I see that there are many people that have this trouble and it all started with an upgrade to Mavericks.  The question is when is Apple going to fix this problem of slow backups with Time Machine for Mavericks.  I have wasted more time than I care to.  I am think of going back to Windows.  I need good solid backups of my machine and Apple has taken it away with the new Mavericks. Oh, I am using the UBS 3.0 connection so the drive should not be the problem.  Also this has occurred in about the last five months, so I am not sure this problem was in the original Marvericks.

    Allen Thanks for your reply.  All I can say is several months ago Time Machine quit working in a reasonable manner.  Right now I have a Time Machine backup that has been running all night and still has three hours to go to backup 6 GB of data.  I am using a OWC 1.5 TB drive connected directly to my MacBook with a USB 3.0 connection.  In the resent past I have added Dropbox, GoogleDrive and a MAMP server on which I am using a program called Learning With Text from Sourceforge.  There have been a lot of questions on the forum about people having very slow Time Machine back ups, so it appears to be a general problem.  I should also state I am getting this very slow backup after doing the Spotlight re-indexing and the Safe Restart procedure that was told to me by apple support.  I have a 750 GB drive in my MacBook Pro which I am constantly trying to keep at a 5% level of free space.  This might be a problem also.  However, I am working on a lot of things and like to have a lot of things on my drive.  Also the heavily loaded drive has not be a problem in the past.  This slow backup business started about three months ago, so something has happen in a very short time period.  Now it seems even the procedure that Apple support gave me is not working.  Currently I am in China and it is difficult to interact with Apple support to solve this problem, but because I am in China having my computer backed up is critical. I have run the EtreCheck and am attaching the results below. I would appreciate any suggestions.  If necessary I will clear out more of my hard drive if that appears to be a solution.  The Time Machine drive was recently reformed so I only have a few backups on it.  I also don't run the Time Machine all the time as I don't want multi-hour backups running all the time.  I run it every few days.
    Here is the info from EtreCheck:
    Hardware Information:
              MacBook Pro (15-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,1
              1 2.6 GHz Intel Core i7 CPU: 4 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
              NVIDIA GeForce GT 650M - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C1021) - Uptime: 0 days 10:18:59
    Disk Information:
              APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 749.3 GB (54.06 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS31N 
    USB Information:
              VIA Labs, Inc.    USB3.0 Hub       
                        OWC Elite Pro mini C 1.5 TB
                                  EFI (disk1s1) <not mounted>: 209.7 MB
                                  NewMBP-TimeMachine-1.1 (disk1s2) /Volumes/NewMBP-TimeMachine-1.1: 1.5 TB (691.6 GB free)
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
              Logitech USB Receiver
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Gatekeeper:
              Mac App Store and identified developers
    Kernel Extensions:
              [not loaded] com.LaCie.ScsiType00 (1.2.2) Support
              [not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1) Support
              [not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.0) Support
              [not loaded] com.roxio.BluRaySupport (1.1.6) Support
              [not loaded] com.roxio.TDIXController (2.0) Support
              [not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
              [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
              [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
              [not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
              [kext loaded] com.symantec.kext.SymAPComm (11.2.2f3) Support
              [not loaded] com.symantec.kext.confidentialData (1.4f5) Support
              [not loaded] com.symantec.kext.filesecurity (1.4.3f19) Support
              [kext loaded] com.symantec.kext.fw (1.0.3f5) Support
              [kext loaded] com.symantec.kext.internetSecurity (1.3.2f5) Support
              [kext loaded] com.symantec.kext.ips (1.3.1f7) Support
              [kext loaded] com.symantec.kext.pf (4.2.1f7) Support
              [not loaded] com.wacom.driver.HIDTablet (5.0.1) Support
    Startup Items:
              cma: Path: /Library/StartupItems/cma
              MySQLCOM: Path: /Library/StartupItems/MySQLCOM
              ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
              ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
              Tablet: Path: /Library/StartupItems/Tablet
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.adobe.versioncueCS4.plist Support
              [loaded] com.barebones.authd.plist Support
              [not loaded] com.barebones.textwrangler.plist Support
              [loaded] com.bombich.ccc.plist Support
              [loaded] com.mcafee.virusscan.eupdate.plist Support
              [running] com.micromat.TechToolProDaemon.plist Support
              [loaded] com.oracle.java.Helper-Tool.plist Support
              [loaded] com.oracle.java.JavaUpdateHelper.plist Support
              [loaded] com.prosofteng.DriveGenius.locum.plist Support
              [running] com.symantec.avscandaemon.plist Support
              [running] com.symantec.deepsight-extractor.plist Support
              [running] com.symantec.diskMountNotify.plist Support
              [loaded] com.symantec.MissedTasks.plist Support
              [loaded] com.symantec.navapd.plist Support
              [running] com.symantec.navapdaemonsl.plist Support
              [loaded] com.symantec.Sched501-1.plist Support
              [loaded] com.symantec.Sched501-2.plist Support
              [loaded] com.symantec.Sched503-3.plist Support
              [loaded] com.symantec.Sched503-4.plist Support
              [running] com.symantec.sharedsettings.plist Support
              [running] com.symantec.symdaemon.plist Support
              [running] com.symantec.symSchedDaemon.plist Support
              [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    Launch Agents:
              [loaded] com.adobe.CS4ServiceManager.plist Support
              [running] com.lacie.safemanager.daemon.plist Support
              [running] com.micromat.TechToolProAgent.plist Support
              [loaded] com.oracle.java.Java-Updater.plist Support
              [running] com.seagate.SeagateStorageGauge.plist Support
              [failed] com.sogou.SogouServices.plist Support
              [running] com.symantec.uiagent.application.plist Support
              [running] net.culater.SIMBL.Agent.plist Support
              [loaded] org.macosforge.xquartz.startx.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [loaded] com.adobe.ARM.[...].plist Support
              [loaded] com.google.keystone.agent.plist Support
              [running] com.wondershare.mobilegodaemon.plist Support
    User Login Items:
              GeekTool
              SIMBL Agent
              QQ
              Safari
              Calendar
              Google Drive
              Dropbox
              Day One
              Dictionary
              SymSecondaryLaunch
    Internet Plug-ins:
              Flip4Mac WMV Plugin: Version: 2.2.1.11  Support
              FlashPlayer-10.6: Version: 13.0.0.182 - SDK 10.6 Support
              iPhotoPhotocast: Version: 7.0
              Flash Player: Version: 13.0.0.182 - SDK 10.6 Outdated! Update
              AdobePDFViewer: Version: 9.5.5 Support
              Default Browser: Version: 537 - SDK 10.9
              QuickTime Plugin: Version: 7.7.3
              OfficeLiveBrowserPlugin: Version: 12.3.6 Support
              RealPlayer Plugin: Version: (null) Support
              Silverlight: Version: 4.0.51204.0 Support
              JavaAppletPlugin: Version: Java 7 Update 55 Check version
    Safari Extensions:
              Video Converter: Version: 4.0.0
              AllMyTube: Version: 4.1.0.0
              Open in Internet Explorer: Version: 1.0
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              QQMail: Version: 1.0.2.0 - SDK 10.7 Support
              txftn: Version: 1.0.0.6 Support
    3rd Party Preference Panes:
              Adobe Version Cue CS4  Support
              Flash Player  Support
              GeekTool  Support
              Growl  Support
              Java  Support
              MacFUSE  Support
              MenuMeters  Support
              MySQL  Support
              Norton\nQuickMenu  Support
              Paragon NTFS for Mac ® OS X  Support
              Pen Tablet  Support
              Perian  Support
              TechTool Protection  Support
    Time Machine:
              Skip System Files: NO
              Mobile backups: OFF
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 697.84 GB Disk used: 647.49 GB
              Destinations:
                        NewMBP-TimeMachine-1.1 [Local] (Last used)
                        Total size: 1 
                        Total number of backups: 11
                        Oldest backup: 2014-03-18 15:09:46 +0000
                        Last backup: 2014-04-29 23:24:28 +0000
                        Size of backup disk: Too small
                                  Backup size 1  < (Disk used 647.49 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                  47%          SymAVScanDaemon
                   7%          Finder
                   7%          WindowServer
                   2%          mds
                   1%          NortonAutoProtect
    Top Processes by Memory:
              385 MB          NortonAutoProtect
              262 MB          mds_stores
              180 MB          Safari
              139 MB          WindowServer
              115 MB          Finder
    Virtual Memory Information:
              1.15 GB          Free RAM
              2.87 GB          Active RAM
              1.83 GB          Inactive RAM
              1.05 GB          Wired RAM
              1.02 GB          Page-ins
              380 MB          Page-outs
    I hope you can see something that can be fixed.

  • Hello Apple. Iphone6 ios8.0.2. I have problem with activation imsg and fctm. My number doesnt display on both apps. I can only use them with my apple ID. How can i fix this problem. Country:Azerbaijan. Number:  *********

    Hello Apple. Iphone6 ios8.0.2. I have problem with activation imsg and fctm. My number doesnt display on both apps. I can only use them with my apple ID. How can i fix this problem. Country:Azerbaijan. Number:  *******
    <Edited by Host>

    Hello Khayalh,
    You should be able to link your phone number by following the steps in the article below. From your iPhone, sign out of FaceTime and iMessage and then sign back in and it should link. Check in the Start Conversation With and I Can Be Reached at section in iMessage and FaceTime respectively. 
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    Regards,
    -Norm G. 

  • Front face camera won't work for pictures. But it works perfectly on FaceTime, any way of fixing this?

    Front face camera won't work for pictures. But it works perfectly on FaceTime, any way of fixing this?
    When I try and change the camera to face front it acts like it's going to change then kind of freezes and won't let me change back to the back camera for several minutes.
    Any ways of fixing this?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       

  • Hi guys, a game I'm trying to play keeps unexpectedly closing every time I try to play. When I try reopening, the same thing keeps popping up so I don't really know how to fix that problem. Can you help?

    Hi guys, a game I'm trying to play keeps unexpectedly closing every time I try to play. When I try reopening, the same thing keeps popping up so I don't really know how to fix that problem. Can you help?

    Plus this showed up when I looked up the details of why it quit unexpectedly.
    Process:         launchd [458]
    Path:            /Users/USER/Library/Application Support/Steam/*/Starbound.app/Contents/MacOS/starbound
    Identifier:      com.chucklefish
    Version:         ??? (???)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [154]
    Date/Time:       2014-01-06 19:19:28.898 -0500
    OS Version:      Mac OS X 10.7.5 (11G63b)
    Report Version:  9
    Interval Since Last Report:          1786 sec
    Crashes Since Last Report:           23
    Per-App Crashes Since Last Report:   23
    Anonymous UUID:                      6F40DBC0-08A7-4A21-A80E-185F669D1C93
    Crashed Thread:  Unknown
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00007fff5fc01028
    Backtrace not available
    Unknown thread crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000055  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
      rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x0000000000000000
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x00007fff5fc01028  rfl: 0x0000000000010203  cr2: 0x00007fff5fc01028
    Logical CPU: 2
    Binary images description not available
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 1
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 1095
        thread_create: 0
        thread_set_state: 0
    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f99
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)
    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Network Service: BlackBerry (en3), Ethernet, en3
    Serial ATA Device: TOSHIBA MK3265GSXF, 320.07 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: RIM Network Device, 0x0fca, 0x8013, 0xfd120000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

  • How do I fix hardware problem -2002d ?

    How do I fix hardware problem -2002d ?
    My camera stopped working all of a sudden.
    Now, my Mac won't "find" the camera, ir order to use Facetime etc.
    I ran a hardware test and it came up with -2002d.
    Thank you, very much,
    Gus

    Error 2002D means there was a network issue when trying to contact the server. So that wasn't the actual hardware test. You should try running the Apple Hardware Test on another network.

  • Have a  problem with Lightroom 5.4.  Since the program crashed yesterday it won't launch, it comes up with the message "Lightroom encountered an error when reading its preview cache and needs to quit".  "  Lightroom will attempt to fix this problem net ti

    Have a  problem with Lightroom 5.4.  Since the program crashed yesterday it won't launch, it comes up with the message "Lightroom encountered an error when reading its preview cache and needs to quit".  "  Lightroom will attempt to fix this problem next time it launches".  Except that it doesn't, I keep getting the same message and the program closes.  Does anyone know what I  can do to repair it?  Can't back up, can't do anything.

    There are dozens of threads in this forum that describe the fix

  • How do I Help Apple Care Stop Warring with Each Other and Fix the Problem with My iPhone that They Acknowledge Creating?

    How Do I Help Apple US & Apple Europe Stop Warring With Each Other And Fix The Problem They Created?
    PROBLEM
    Apple will not replace, as promised, the iPhone 5 (A1429 GSM model) that they gave me in London, UK, with an iPhone 5 (A1429 CDMA model).
    BACKGROUND
    My iPhone 5 (A1429 CDMA model) was purchased this year in September on an existing Verizon Wireless (VZW) line using an upgrade. The purchase took place in California and the product was picked up using Apple Personal Pickup through the Cerritos Apple Retail Store. I will refer to this phone at my "original" phone.
    The original phone was taken into the Apple Store Regent Street in London, England, UK on November 15, 2012. The reason for this visit was that my original phone's camera would not focus.
    The Apple Store Regent Street verified there was a hardware problem but was unable to replace the part.
    The Apple Store Regent Street had me call the US AppleCare. At first they denied support, but then a supervisor, name can be provided upon request, approved the replacement of my original phone with an iPhone 5 (A1429 GSM model) as a temporary solution until I got back in the US. And approved that the GSM model would be replaced with a CDMA model when I came back to the US. I will refer to the GSM model as the "replacement". They gave me the case number --------.
    The Apple Store Regent Street gave me the replacement and took the original. The first replacement did not work for reasons I do not understand. They switched out the replacement several times until they got one that worked on the T-Mobile nano SIM card that I had purchased in England, UK. Please refer to the repair IDs below to track the progression of phones given to me at the Apple Store Regent Street:
    Repair ID ----------- (Nov 15)
    Repair ID ----------- (Nov 16)
    Repair ID ----------- (Nov 16)
    The following case number was either created in the UK or France between November 15 to November 24. Case number -----------
    On November 19, 2012, I went to France and purchased an Orange nano SIM card. The phone would not activate like the first two repair IDs above.
    On November 24, 2012, I went to the Apple Store Les Quatre Temps. The Genius told me that my CDMA phone should not have been replaced with a GSM model in the UK and that this was clearly Apple's fault. They had me call the AppleCare UK.
    My issue was escalated to a tier 2 UK AppleCare agent. His contact information can be provided upon request. He gave me the case number -----------.
    The UK tier 2 agent became upset when he heard that I was calling from France and that the France Apple Store or France AppleCare were not helping me. He told me that my CDMA phone should not have been replaced with a GSM model in the UK and that this was clearly Apple's fault.
    The UK tier 2 agent said he was working with engineers to resolve my problem and would call me back the next day on November 25, 2012.
    While at the Apple Store Les Quatre Temps, a Genius switched the phone given to from repair ID ----------- with a new one that worked with the French nano SIM card.
    Also, while at the Apple Store Les Quatre Temps, I initiated a call with AppleCare US to get assistance because it seems that AppleCare UK was more upset that France was not addressing the issue rather than helping me. I have email correspondance with the AppleCare US representative.
    A Genius at the Apple Store Les Quatre Temps switched the replacement with a new GSM model that worked on the French SIM card but would not work if restored, received a software update, or had the SIM card changed. This is the same temporary solution I received from the Apple Store Regent Street in the UK.
    By this point, I had spent between 12-14 hours in Apple Store or on the phone with an AppleCare representative.
    Upon arriving in the US, I went to my local Apple Store Brea Mall to have the replacement switched with a CDMA model. They could not support me. He told me that my CDMA phone should not have been replaced with a GSM model in the UK and that this was clearly Apple's fault. My instructions were to call AppleCare US again.
    My call with AppleCare US was escalated to a Senior Advisor, name can be provided upon request, and they gave me the case number -----------. After being on the phone with him for over an hour, his instructions were to call the Apple Store Regent Street and tell them to review my latest notes. They were to process a refund for a full retail priced iPhone 5 64BG black onto my credit card so that I could use that money to buy a new iPhone 5 64GB black at the Apple Store Brea Mall to reoslve the problem.
    The Apple Store Regent Street did not process my refund. He, name can be provided upon request, told me that the AppleCare US did not do a good job reviewing my case, that they were incapable of getting to the bottom of it like they were, and instructed me to call AppleCare US and tell them to review this case number and this repair id. I asked if he read the notes from the AppleCare US Senior Advisor and he would not confirm nor deny. When I offered to give him the case number he accepted but it seemed like would do no good. Our call was disconnected. When I tried calling back the stores automated system was turned on and I could not get back through.
    Now I have the full retail price of an iPhone 5 64GB black CDMA on my credit card and Apple will not process the refund as they said they would.
    I've, at this point, spent between 14-16 hours at Apple Stores or on the phone with AppleCare representatives, and still do not have the problem resolved.
    SOLUTION
    AppleCare US and AppleCare Europe need to resolve their internal family issues without further impacting their customers.
    Apple is to process a refund to my credit card for the cost of a full retail priced iPhone 5 64GB black.
    DESIRED OUTCOMES
    I have an iPhone 5 (A1429 CDMA model) that works in the US on VZW as it did before I received the replacement phone in the UK.
    Apple covers the cost of the solution because I did not create the problem.
    Apple resolves their internal issue without costing me more time, energy, or money.
    This becomes a case study for AppleCare so that future customers are not impacted like I have been by their support system.
    Does anyone have recommendations for me?
    Thank you!
    <Edited by Host>

    Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
    Perhaps someones knows how to further escalate the issue at Apple?

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