Facetime verification email not arrivinh

I am sitting here trying to get Facetime going for my Mother so she can video chat with her grandchildren.  Thusfar all has gone well enough - installed Facetime, got her Apple ID setup, and entered in to Facetime.  However, we appear to be stuck at the point where the verification link email is sent - it is not arriving at her email account.  I have verified that her email (non-Apple) is functiononing by sending her one myself, and the emails around resetting her Apple ID password arrived, so I am at something of a loss to explain why the facetime verification link isn't arriving.

FWIW, I'm posting with my ID, not her's so it is my mac info being displayed, not her's (a 10.6 system)

Similar Messages

  • Facetime verification email not being sent.

    Hey,
    I got a new Ipod touch 5g for last Christmas and Facetime worked fine, Then I updated to iOS 5.1. Later I tried to login so, I tapped Sign In. It took me to the screen where you click next and then it says verifying... After that it doesn't tell me anything, and it just takes me back to the sign In screen.

    the people on youtube probably dont know the next iPod Touch could be called iPod Touch 4S. and i feel sorry for the people that watch there videos saying the iPod Touch 5G and believe it when they see it, u probably wont even tell a different just showing the front could mean its the iPod Touch 1G, 2G, 3G
    Anyhow, it should look like this
    If you dont see this on your iPod Touch 4, then u need to sign into your account.
    and what Apple did, all they did was made the iPod Touch 4 beable to be white, thats all what had change, just the color from black to white.

  • Facetime verification email

    I am trying to add another email address to Facetime on my iPad 2. However, I am not receiving the verificatin email. I've checked all folders, including spam. I've had it resent several times. I've waited over an hour on them to arrive. I've turned Facetime off and back on again. I've gone into settings and reset all settings.

    KeefTM wrote:
    Can someone please tell me the email address that Apple uses to send their Facetime verification email? I'm using a whitelist filter and I need to add it so that I can receive the email. Thanks.
    Mine came from +appleid AT apple DOT com+
    Message was edited by: EZ Jim
    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

  • Facetime Verification Email Address

    Can someone please tell me the email address that Apple uses to send their Facetime verification email? I'm using a whitelist filter and I need to add it so that I can receive the email. Thanks.

    KeefTM wrote:
    Can someone please tell me the email address that Apple uses to send their Facetime verification email? I'm using a whitelist filter and I need to add it so that I can receive the email. Thanks.
    Mine came from +appleid AT apple DOT com+
    Message was edited by: EZ Jim
    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

  • Apple ID verification email not received - anybody have latest / newer fix?

    Apple ID verification email not received - anybody have latest / newer fix?

    Check the following:
    1. Spam folder
    2. Junk folder
    3. Rescue email

  • TS4268 Verification email not received to activate FaceTime from additional gmail accounts on ipad. I have checked the spam folders and tried sending the activation email from my Mac as well but I'm still not getting them.

    I'm not receiving the verification email to activate two additional gmail addresses for Facetime on my ipad air. I have been trying for over a week and the emails are not in my spam or junk folders. I have also logged into my Apple id from my Mac and tried to verify from there but I'm still not receiving the verification emails. Anyone know how to resolve this please?

    In Mail Preferences/Accounts/each GMail account, set up the SMTP Outgoing Server for each account separately, going into SMTP name/edit/Advanced and specify the Username of each account.  The Outgoing servers must be two different servers, authenticated by the Username and Password of each.
    Otherwise, the GMail SMTP server will change the from address to that of the account where the SMTP server was setup.
    Ernie

  • Facetime verification email error

    Hi, first of all I'd like to say sorry if this is in the wrong section of the forums, just couldnt find a suitable section for my problem.
    Basically I installed facetime, apple sends me the verification email which reads as below...
    To complete the process, we just need to verify that this email address belongs to you. Simply click the link below and sign in using your Apple ID and password.
    Verify Now >
    Now, when I click "verify now" the link says "about:blank" in the address bar while apparently loading, after a minute the site says
    "THIS WEBPAGE IS NOT AVAILABLE"
    Here are some suggestions:
    Reload this web page later.
    Error 7 (net::ERR_TIMED_OUT): The operation timed out.
    If anyone could help I'd appreciate it! I've used chrome, safari and firefox just to make sure it's nothing to do with my browser but still no luck.
    Thanks alot!

    read http://support.apple.com/kb/TS3510

  • HT201455 Verification email not received

    I Was trying to change the alternative in the past few months, but unable to do so.
    After adding a new Apple ID, I also add that email address to the original Cloud account for verification, in order to use iMessage and Face Time.
    NO verification email was ever received to the new iClould account, except the one for creating the new Apple ID.  The is NO email received to verified the iMessage and Face Time.
    The new ID is a yahoo address in the US, and I have checked the spam and trash folders many times for the email.
    Please, if anyone know, how to solve the above issue.  Thank you.

    Hi legendary80,
    I have a couple of links for you regarding FaceTime and Messages that may help you resolve this issue:
    iOS: Using Messages
    http://support.apple.com/kb/HT3529
    How do I enable iMessage for use with Messages?
    You can enable iMessage in multiple ways, depending on your device:
    iPhone: Turn Messages on in Settings > Messages. Messages will begin registration with your carrier-assigned cellular telephone number. Sign in with your Apple ID to also use your e-mail with Messages.
    iPad and iPod touch: Navigate to Settings > Messages. Sign in with your Apple ID.
    Follow these steps if you are experiencing difficulty activating your telephone number or Apple ID with iMessage.
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    If these do not address your issue, would you mind providing a bit more information about what you are trying to accomplish, please. Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • IMessage verification email not being delivered.

    I am trying to add another email address to my list of receiving iMessage email addresses and I can never receive the verification email Apple is supposed to send me to make that address active. I have tried numerous times and even look in the spam folder every time. I've seen other people post this same problem also. Hard to believe this is still an issue for a company with Apple's resources.

    I repeatedly and randomly have the same problem:
    1.   I send mail to another icloud user or to  some other recipient (e.g., yahoo mail).
    2.   The sent message appears in my iCloud.com Sent folder signifying that it was transmitted successfully.
    3.   The message is never delivered.
    4.   It does not appear in the recipient's Spam folder (or any other filter).
    5.   I never receive followup email from any server's postmaster indicating an error in transmission or reception.
    6.   The whole experience is purely silent -- "went to the bit bucket."
    There is no rhyme or reason to this.   The phenomenon is random but has repeated over a series of many months.   I could say that I am running 10.8.5, but it is an iCloud server event, not a local OS event.   The recipient might be running OS X, Linux, or Windows (etc).

  • Re: Verification Emails - Not receiving

    I'm having the same problems.
    1) BestBuy.com not recognizing the account I've had for years.
    2) Trying to use Password Reset - not receiving any verification emails.
    Please help.

    Hello MGALLA13,
    Shopping on BestBuy.com should be a fun and painless experience, and not being able to sign in to your account would definitely cut into that joy. While our recent security requirements have been implemented rather successfully, it sounds like it may have inadvertently caused some issues with your password and I sincerely regret any inconvenience this has caused!
    In these instances, there are a series of steps we suggest performing which should help alleviate the issue you’re having with your password reset. Using your email address on file for the forums, I have located your BestBuy.com account and have initiated a password reset from our end and a link will be sent to your email. Please perform these actions, in order, prior to visiting the reset link in your email:
    Log out of your BestBuy.com account completely
    Delete your browser history, cache, and cookies
    Visit the password reset link in your email (please be sure to check your spam folder)
    Create a new password that fits the accepted criteria (use a password you’ve never used before)
    Logout of your account as it will log you in automatically after creating the new password
    Wait 5-10 minutes and then attempt to login to your account
    After performing these steps, you should be able to successfully access your account! If not, please let me know and I’ll happily assist further.
    Sincerely,
    John|Social Media Specialist | Best Buy® Corporate
     Private Message

  • ITunes Account Verification Email Not Received

    I tried setting my itunes account up, but have not been sent my account verification email. I've checked my spam folder and have clicked on resend verification email - within itunes - 6 times now, but still nothing. It has been 24 hours since trying to set it up, and I have a gift card entered into that account which I cannot use. Please help, as this is pretty annoying.
    Thanks in advance.

    Hi Danielleg1990,
    Welcome to the Apple family! If you have not received the verification email, let's try resending it:
    Associating and verifying email addresses with your Apple ID
    http://support.apple.com/kb/HE68
    How to verify the primary email address for your Apple ID
    When you first create an Apple ID (using your email address) a verification email will be sent to that address. If you sign in to your Apple ID from the link in that email, the email address will be verified as the primary email address for your Apple ID. You can also resend the email verification if the email address is not verified:
    1. Sign in to My Apple ID to manage your account information.
    2. Click Resend under Primary Email Address.
    3. Verify your changes by following the link in the email you will receive from Apple and signing back in to your account.
    Cheers!
    Matt M.

  • IMessage verification email not received

    I've seen this issue in other threads but it persists for me. I only have a single Apple ID and I've verified at appleid.apple.com that both my alternate email addresses show there as "verified". But when I attempt to use either of those addresses on my iPad with iMessage, it says "Unable to verify address. An email with a verification link has been sent to the above email address." And the email is never received (regardless of which email address I use). An interesting data point here is that the apple ID is actually my old ".mac" email address, but that email address has been defunct for years (apple won't let me change the primary email address). That is _not_ the address that I'm giving to iMessage, I'm using my alternate active, verified email addresses.

    This most likely means you have a 2nd AppleID that has this same email address listed as an alternate email address for it.
    Manage Your Account at
    http://appleid.apple.com
    Check to see if any of your other email addresses or AppleIDs and family members email addresses or AppleIDs have your main email account associated with it as an alternate email… because if they do, it won't send the verification email since it's already verified to another account.
    You may need to change your email account to a 3rd or 4th one to disassociate it with this one first; then on the Apple ID website there's a section that says: Not Sure if you have an Apple ID? Find Out >
    This will help you find the name on the other account and if you cannot get in to that account you should be able to receive a password reset to it.
    If you cannot find the account you can try emailing iTunes and/or call Apple and check if they can find the account that is still associated with the email address you are trying to use for this.
    iTunes Support - Email Option:
    http://www.apple.com/support/itunes/contact.html
    iPhone technical support: (U.S.)
    1-800-MY-IPHONE (1-800-694-7466)
    iPod, Mac and iPad technical support: (U.S.)
    1-800-APL-CARE (1-800-275-2273)
    (if you call they MAY be able to grant an exception to the phone support of your device due to it being an account problem or iCloud problem)
    Alternatively you can always set up a new email account with gmail, yahoo, aol, etc.. and change your account to that one so you still have your account media it'll just be under a different email address than you're used to.

  • Re: Password reset or Verification email not received.

    I've been having this issue as well. I've emailed and called customer service and I still can't login to my account. I get no verificaion code emails or password reset emails. They aren't in the spam folder either.

    Hello pdub2k6,
    It’s crucial to have access to your BestBuy.com account when ordering! It can be rather convenient when you don’t have time to visit the store, especially as you have the option to have your purchases delivered right to your home. I am sorry to hear you are unable to access your account, even attempting to reset your password multiple times.
    After reviewing your online account using the email address attached to your forum profile, I’m not seeing any of the usual indicators that typically appear if there’s a verification email issue.  As you’ve already checked your spam folder though, and you still haven’t received the email, please know I’ve manually sent you a password reset link directly from our systems.  
    If you don’t receive it or it doesn’t work, please let me know as we may always look into modifying your account to reflect a new email address to resolve the issue.
    I hope this helps, 
    Alex|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Apple id verification email not being sent.

    Hello,
    I am trying to create a new iCloud account by creating a new apple ID. I have sent all the required information (using a @gmail email as my primary address), but I am not getting the email needed to verify me address from apple. I have requested the verification email over 10 times with no luck.
    Anyone facing the same issue? Any clues on what I could do?

    Welcome to the Apple community.
    Have you tried requesting another verification e-mail.
    Start here, change your country if necessary and go to manage your account.

  • Why is iCloud verification email not being sent?

    When I try to enter iCloud in System Preferences, I get a message that my "Account Not Verified". When I click on Resend Verification Email button I get the message " Couldn't request a new verification email because of a server error". This has been going on for three days now. This ocurs on my Mac Mini and MacBook. My iPhone is just fine. I can access iCloud via the web, email is working fine. Just cannot access iCloud System Preferences.

    williamsdl wrote:
    When I try to enter iCloud in System Preferences, I get a message that my "Account Not Verified". When I click on Resend Verification Email button I get the message " Couldn't request a new verification email because of a server error". This has been going on for three days now. This ocurs on my Mac Mini and MacBook. My iPhone is just fine. I can access iCloud via the web, email is working fine. Just cannot access iCloud System Preferences.
    I had the exact same problem.  I also had problems with "Mail" soon after this, and keychain problems. 
    My solution happened to be logging out and logging back in.  A restart would have fixed the problem the same way.  It was likely a problem with the keychain at the moment.  Restarting the processes involved did fix it.
    After I logged (restarted) back in, the iCloud system preference pane worked just fine without me having to put in my password to verify my account, and not needing to click on "Resend Verification Email", the button just wasn't there anymore.

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