Facetime will not connect

We have two iPhone 4's and two iPod Touch 4th Gen in our household. Can't seem to make a connection on Facetime when initated from one iPod Touch to the other. Going the opposite direction, it works fine and will connect for a video chat. FaceTime to either iPhone 4 works fine from both iPod Touch devices.

i have an ipod touch 4g, i tried to call an iphone4 via facetime, it rings on the iphone4 (the connect button appears on the screen), you click on the connect, but then nothing. the ipod touch 4g is still ringing as if it hasn't connected yet. Any idea what is going on? Tried to do the reverse using the iPhone 4 to call the ipod touch and it doesn't even ring. Help! both have the 4.1 software.

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FaceTime will not connect on osx 10.7.5. Does anyone had a fix please?

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Hope info from this article is helpful.
http://support.apple.com/kb/HT2090
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Best.

On 01/22/2013, facetime will not connect to my husband's phone. We talked this morning at approximately 8am PST and since then it just goes to connecting...and stalls...whats the problem?

On 01/22/2013, facetime will not connect to my husband's phone. We talked this morning at approximately 8am PST and since then it just goes to connecting...and stalls...whats the problem?

Nobody here would know what the problem is.

HT4528 My Facetime will not connect

Facetime will not connect

Mine has not connected since April 16. I am updated. Guess they will figure it out. My next stop will be the Apple store.

IPOD TO IPOD FACETIME will not connect

My daughters ipod touch works fine when she calls my apple laptop on our wifi system at home.
When she tries to make or accept a facetime call from her friends ipod touch it will not connect.
Any ideas?

Welcome to Discussions, FULLYLOADED15
FULLYLOADED15 wrote:
My daughters ipod touch works fine when she calls my apple laptop on our wifi system at home.
When she tries to make or accept a facetime call from her friends ipod touch it will not connect.
Any ideas?
You must find out where the problem is before you can determine what to fix.
(1) Her friends need to read http://support.apple.com/kb/HT4319 and test with others to see if they can FaceTime with anybody or if their problem is ONLY with your daughter.
(2) Your daughter can go to at least one other wi-fi hotspot(s) to see if she can still FaceTime to your Mac at home.
(3) Your daughter can try FaceTime with her friends from the other wi-fi hotspot(s).
EZ Jim
Message was edited by: EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.6); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.6)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

FaceTime will not connect no matter how I try to fix the situation.

After numerous attempts to resolve the problem FaceTime refuses to connect. Both the recipient and I are connected to WiFi networks that work fine, I have tried restarting my phone multiple times, disabling FaceTime and re-enabling it, restarting my router, and calling the recipient then attempting to enable FaceTime and all that occurs is it rings constanly until it shows a message saying it can not connect. Neither I nor the recipient receive any notification when the other is attempting to call. Any ideas what the problem is and any suggestions of how to fix it? Thanks.

Hi, I have the same problem here too.. any solution? Is it because I'm using mac for FT? I tried using FT between Ipad and Ipod touch and it was fine.

TS3367 my facetime will not connect it just rings without connecting

Facetime not connecting since upgrading to ios7

If you read TS3367 you would have noticed it said
With FaceTime, you can participate in video calls with another FaceTime user over a Wi-Fi network connection or a cellular data connection. This article outlines the system requirements for FaceTime and provides basic troubleshooting steps to resolve FaceTime activation and usage issues.
It can work with cellular if the carrier provides for it

IPhone 6 iMessage and FaceTime will not connect.

I just upgraded to the iPhone 6 from a 5 and now I can't use iMessage or FaceTime. I checked all of the troubleshooting tips and actually went through all just to make sure it's not something I'm doing. I still get a connection error on iMessage when I try to connect using my Apple ID and password. The message I get is "Could Not Sign In. Please check your network connection and try again". This continues to happen for many hours. I reset the network connection, made sure my phone number was in the right place on the phone, checked my credit card on the Apple ID, etc. Nothing works. Any help out there?

I have the same problem with my iPhone 6. It seems that my wifi connection will go down after using iMessage, Facetime or other apps. However if I go to settings to check my wifi connection, it shows connection, but there is no internet connection. I have tested my wifi connection with other devices, and they are running perfectly.
I think there is still a bug in the iOS 8.0.2 concerning the WiFi.

Facetime will not connect to my WiFI

My Ipad is connected to WIFI but when trying to sign into my apple ID for facetime is messages to check my network connection. Facetime also works on other networks outisde of this one.

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

I have Iphone 5 with 7 installed. Facetime will not connect. How do I fix this?

I start face time either by selecting the contact then Facetime or go to Facetime then selecting the contact. It starts to ring the far party answers the phone says connecting then it times out and says that the contact not available. It does this even when my contacts call me. What is the fix for this?

http://support.apple.com/kb/ts3367

Facetime will not connect - Anyone spoke to Apple regarding the facetime issue fix

Day four and still not able to connect with Facetime. Has anyone spoke to Apple regarding the status of the fix?

No...actually I have an iPad Air and my mother has an iPad 2. I cannot connect to her on Facebook. I did not catch what device it was showing when I started the discussion. The problem started on Thursday and when you call her iPad 2, it rings and tries to connect but NO luck. She has iOS 6 on her device. It's as if Apple flipped a switch and stopped allowing some iOS devices to connect via Facetime. I can connect with other iOS devices with my iPad Air.

FaceTime will not connect, keep getting Call Failed

Since middle of last week have not been able to make calls with FaceTime keep getting message saying connecting, then get "Call Failed'

I had the same issue. FT worked fine on my iPhone, iPad, and one of our iMacs, but not our newest iMac.
After searching all over, I stumbled on the solution.
Here is the snip that worked for me...
Click the Finder icon in the Dock.
Choose Go to Folder from the Go menu.
Type: /Library/Preferences/SystemConfiguration
Click Go.
In the Finder window, locate the file named "NetworkInterfaces.plist" and drag this file to the Trash.
Restart your computer.
You can see the full KB article here: http://support.apple.com/kb/TS3297
Good luck!

FaceTime will not connect (but rings) for parental controlled user.

I have a parental controlled user setup on a brand new mac mini running Lion. When initiating or receiving a FaceTime call as the parental controlled user, the connection rings, but after trying to connect the call fails. When the mac mini user is a normal user (not parental controlled), it works fine. The parental controlled user has their own apple id / email address. Under the parental controls it is set to unlimited web access.
Any help here would be great.
Thanks,
David.

Bump.

Facetime will not connect after upgrading to OSX Yosemite

I upgraded to Yosemite, I've been having connection issues with Facetime. Every time I attempt to call someone it always tells me that the user isn't available. I can connect to users when I use my iPad. Any suggestions?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

My FaceTime will not connect

I am having trouble connecting with FaceTime. Is there an issue as my wifi network is fine.

Cannot make and receive FaceTime call
http://support.apple.com/kb/TS5419

Facetime will not connect

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