Facetime will not open on macbook

Just downloaded Facetime on my macbook which is an older model but with updated software (Lion Mac OS X 10.6.8).  Have all the required hardware so far as I can tell.  When I click the icon for FaceTime, I get a message: "An internal FaceTime error occurred: There was a problem with FaceTime.  You need to quit and open FaceTime again."  There is a "Quit" button, which I click and which I assume quits the application.  But every time I click the icon the same message occurs, whether I start it from the dock or from the Applications folder.  No associated menus open, either.  Any thoughts?

Associate your mobile number with your Apple ID, if you haven't already done so.
Sign out of iMessage on the Mac:
Messages ▹ Preferences ▹ Accounts ▹ Sign out
and on the iPhone:
Settings ▹ Messages ▹ Send & Receive ▹ Apple ID ▹ Sign out
Then, on the phone, tap
Use Your Apple ID for iMessage
Sign back into iMessage on both devices and test. If there's no change, you may have to wait for a change in network conditions.
Credit for this solution to ASC member SmittyLove and to Glenn Fleishman of tidbits.com.

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