Facetime won't allow connection on my iPad and iPhone anymore since loading 7.1. Any suggestions on how to fix this?
Facetime won't connect on my iPhone or iPad anymore since loading 7.1.1. Any suggestions?
as of april 16 both parties in a facetime must be running 7.1, so if your recipient hasn't updated their device, even if yours is updated it won't work.
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I have a 16GM Mini IPad. The screen won't swipe. I tried resetting it but that didn't work. I attempted to connect to ITunes to try a restore but I can't do that. This is because the IPad is locked with a pass code which I can't enter because I can't swipe. Does anyone have any suggestions on how to fix this?
If Ralph's suggestion doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this. -
I am having trouble with iMessage being activated. It has worked up until yesterday and now won't activate and is saying no address in the send and receive section. My number is there but not ticked. Any suggestions on how to fix this? I have shut down my phone, but still no luck!
iMessage and FaceTime went down yesterday for some people. Mine is still down. My iMessage is saying the same thing about being activated. Sounds like you are still down too. Ignore the status page that says everything is fine - it lies.
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When I try to download a song or a video on my ipad it starts to download and then before it finishes it stops and says download error. Tap to retry. Any suggestions on how to fix this error and get my items that I purchased to download?
MacBook Airs won't run Classic.
iTunes errors may best be isolated by one of the iTunes forums below:
https://discussions.apple.com/docs/DOC-2463 -
I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".
I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
Hi all, my external hardrive is no longer being recognized on my Macbook pro after I tried to transfer some documents from another Macbook( that used the Lion operating system) to mine. i'm currently using the Mac OS X 10.6.8. Any suggestions on how to fix this?
I suspect the drive got disconnected, somehow, on that other system and corrupted the drive because of the Disconnection.
Connect it to your system and open Disk Utility and see if the drive is even being seen. If it is all the data on is more then likely lost and it will need to be repartitioned and or just erased and reformatted. -
when i try to copy books to my nook, with every single title i continue to get an error message that says 'copy not allowed - no permission to copy the book'. any suggestions on how to fix this?
I had recently updated from Windows 7 to Windows 8.1 and thus had to re download Adobe Digital Editions. I downloaded Version 4.0 but the problem seemed to be with the authorization between the e-reader and the computer. While in ADE click the help button and click erase authorization then re do your user id and password. It worked for me.
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My iCloud will download songs to my iPhone if I go into my music app there. However when I go into music on my ipad it says there is no music and I can't download from iCloud either onto my ipad. Any suggestions on how to fix this problem?
I am currently having the same problem with music that is downloaded to my laptop and stored into itunes/itunes match which is not downloading to my ipad. I had this same problem a few months a go and it was fixed with a update to my ipad but it has happened again with most recent update. The bad thing is I didn't notice until I went to listen to the music on my ipad and it was available. Apple is becoming very unattractive to me. I am in search of a diffrent device.
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When we facetime others, they can see us, but we can't see them.....suggestions on how to fix this?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom -
Bought audiobook in iTunes store, can play it on my computer, but not my touch. It shows up in my audio book file under music but it won't play. Any suggestions on how to fix this? (I tried making it into a playlist but when I synced it, it don't show up on the Touch)
I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
Lost the ability to connect to both WiFi and Bluetooth on my iPhone 4S. Any suggestions on how to fix the problem?
Have you followed http://support.apple.com/kb/TS1559 ?
Also try settings>general>reset>reset all settings
If you have followed that article and restored your phone and set it up as new and you're still having that issue you may call and explain you followed the article and are still having the problem. Most likely they will either set up a replacement for you. If they ask you to set up the one time phone support agreement, and they assist you with a restore again, they won't bill you if they end up having to repair it. -
Why doesn't my phone charge? I changed the battery, now it won't charge... Any suggestions on how to fix it?
iMessage and FaceTime went down yesterday for some people. Mine is still down. My iMessage is saying the same thing about being activated. Sounds like you are still down too. Ignore the status page that says everything is fine - it lies.
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My daughter locked her Ipod touch and it states Ipod is disabled connect to Itunes. When I connect to Itunes it states unlock with passcode. Any suggestions on how to fix this
iPhone and iPod touch: Unable to update or restore
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen -
my phone has full wifi and full at&t bars. it will not connect to server/network. i just updated it to the new ios6 software and it still cannot connect. any thoughts on how to fix?
The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]] -
The APP application on my iPad does not function properly - any downloads requested immediately fail and send me back tot he main iPad screen. Any suggestions on to hoe to fix this? The software has been updated to iOS 5.1.1, and no furthe updates are available.
This is my boilerplate response when app downloads are stalled or in the "waiting" mode. There are a bunch of things here to try.
Tap on the "installing" icon and see if you can pause the install, then tap on it again in order to resume the install.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download and install at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and see if the install resumes.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.
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