FaceTime won't connect with a friend that it's worked with before.

I am unable to connect to FaceTime with my friend who has an IPhone4 and I have an iPad2. It worked April 13 but it hasn't worked since.  What do we need to do to solve this?

http://www.apple.com/feedback/
You can let them know....although I wouldn't hold my breath waiting for response or for them to alter their decision

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