FaceTime won't open. Error -1712

Was using FaceTime last night and wasn't working well, kept freezing. Today won't open at all keep getting error message -1712

I have also deleted the Preference files from the system Library.
Plus deleted the app, and reinstalled.  However, I am only able to reinstall from the zip file I downloaded back in 2010, as I did not buy it through the App store, so it isn't  in my list of purchased apps.

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