Facetime won't update

I attempted to install the Facetime v1.0.2 update but it says it's already installed, while in fact v1.0.1 is installed. Alternatively it says the update is available but it's on a different account than the owning account on the version already installed.
This has been a continuing problem with Apple's App Store application. How can I reset it on my Mac to overcome this snafu?
Thanks,
Oaks

Facetime 2.0 comes with ML. Facetime 1.0.2 is the demo version that was downloaded from the App Store for use with Snow Leopard. It can't be updated. It's for use with SL only.

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Updated my mac to mountain lion 10.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install? Can anyone help me?

updated my mac to mountain lion 10.7.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install saying that I need to see developer. Whenever I try to open my appstore, mail or facetime it says that the programmes need to be installed and might not be compatible with this version of mac operating system. Can anyone help me?

It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
Here's a thread that helped me with iPhoto:
https://discussions.apple.com/thread/4794375?start=0&tstart=0

After update to Lion FaceTime won't Work.

After my Update to Lion Facetime won't Work.
I can't log in and get an Server Error.
In the Systemlogs is an entry like:
FaceTime: [Warning] TRUST validation failed with result 5
FaceTime: [Warning] FTFaceTimeServerBag: URL bag data invalid (not valid)

Same problem here..
Very frustrating..
On both Macbook Pro 2010, and Black Macbook...
Neither of which had any problems running Facetime 1.0.2 on Snow Leopard 10.6.8
Now on Lion 10.7 Facetime 1.1 will not authorise me..
"The server encountered an error processing registration. Please try again later."
The error code is the same whichever Apple ID is used, and even if a non-existent user account is used. This seems to suggest that the bug is as likely to be with communication between Apple's servers and Facetime as it is a bug inside Lion itself.
Please sort it out Apple!

FaceTime won't connect since ios5 update

Since updating to iOS 5, FaceTime won't connect. From my favorites list, it flashes & returns to favorites list. Does the same from contacts. I've rest & restored without success. Any thoughts?
Thanks.

Hey QueenBee207,
Thanks for the question. I understand you are experiencing issues with FaceTime. The following resource may help you troubleshoot:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/TS3367
Thank you for all you do!
Matt M.

Cannot update Facetime from 1.0.3 to 1.0.5--Software update won't update it and app store says already installed can't buy it??

Cannot update Facetime from 1.0.3 to 1.0.5--Software update won't update it and app store says already installed can't buy it??

Try re-indexing Spotlight.
Spotlight – Re-index
If worse comes to worse, and it is in your Purchases tab, delete 1.0.3 and download it again. You might need to do Spotlight again.

FaceTime won't work since iso 6 updated to Iso 6.

FaceTime won't work since iso6 update. Every time since I have updated to Iso 6, FaceTime will not work. When I try to FaceTime, after about 30 seconds it tells me that the connection is lost! My iPad is wifi only. Help!!!!!

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

IMessage and FaceTime won't accept my Apple ID after upgrading to Mountain Lion

iMessage and FaceTime won't accept my Apple ID in order to activate after upgrading to Mountain Lion on my MacBook Pro.
My Apple ID works to sign in to the App store as well as on my iphone and iPad.
What do I need to do?

This Apple doc might help ya out -> iOS: Troubleshooting FaceTime and iMessage activation
Troubleshooting Apple ID activation
After each step, toggle iMessage and FaceTime off and then on again in Settings > Messages and Settings > FaceTime.
Update to the latest version of iOS.
Ensure that you have an active Internet connection. Check your Wi-Fi network using standard Wi-Fi network troubleshooting.
If you receive an error when signing in to your Apple ID, visit myinfo.apple.com, sign in to your account, and ensure that the primary email address has been verified.
Ensure that FaceTime has not been restricted: Settings > General > Restrictions > FaceTime.
In Settings > General > Date & Time, ensure that Set Automatically is on. If Set Automatically is on, but the incorrect time zone is displayed, turn Set Automatically off and then choose the correct time zone, date, and time. Then turn Set Automatically on again.
Enable iMessage and FaceTime while connected to another Wi-Fi network in a different location.

I changed my apple password and now FaceTime won't recognize it. Says apple id or password is wrong, what need I do?

I changed my apple password and now FaceTime won't recognize it. Says apple id or password is wrong, what need I do?

Hello solarkey,
Thank you for providing the details of the issue you are experiencing with logging into FaceTime after updating your Apple ID password.
First, I recommend toggling FaceTime off and then back on:
Toggle FaceTime off and on in FaceTime > Preferences.
Additionally, you can click on your Apple ID in FaceTime > Preferences to sign out and sign in with your new password if you have not entered your new password.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
If you continue to experiencing sign in issues with FaceTime, I recommend continuing with the following article:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Thank you for using Apple Support Communities.
Best,
Sheila M.

Facetime won't allow connection on my iPad and iPhone anymore since loading 7.1. Any suggestions on how to fix this?

Facetime won't connect on my iPhone or iPad anymore since loading 7.1.1. Any suggestions?

as of april 16 both parties in a facetime must be running 7.1, so if your recipient hasn't updated their device, even if yours is updated it won't work.

Playsists selected for syncing no longer exist? ipod won't update

My new ipod won't update because it says that playlists I've selected for syncing no longer exist. For this reason I can't get any of my music onto my ipod and I don't understand what I am supposed to do to fix this
dell inspiron Windows XP

Hi guys, I've been having the same problem. Specifically, when I try to transfer songs from iTunes to my iPod I get the following error message: "Songs in the iPod "My iPod" cannot be updated because all the playlists selected for syncing no longer exist". I did some searching around at this site, and found that one possible problem is that my library is larger than my iPod's capacity, so I have to eliminate some songs. I did this, but I still get the same error message.

Certain apps won't update or download on any device.

I've searched for two weeks to no avail. I've seen similar problems posted but nothing quite like this. I have an iPhone 5s iOS 8.2, a 4th Gen iPad iOS 8.2 and Mac Mini Late 2014 OS X Yosemite 10.10.2. It all started with wanted to download the Pages app. My iPad is old enough it wouldn't let me download it for free so I initiated the download on my iPhone and then promptly cancelled. I then tried to download Pages from "the cloud" onto my iPad. It downloaded 3/4 of the way and failed stated that the app could not be downloaded at this time with two options to continue: done and retry. And now there are a handful of apps that will fail somewhere in the download and some apps that are already installed on the devices that won't update. Any app that has previously failed WILL download over cellular network on the iPhone 5s. I've tried four separate location with WIFI access and these same apps will not download. I've cleared network statistics, restored the iPhone to factory defaults, changed Apple ID password, tried a different Apple ID, and trying to download apps on Mac Mini to sync to iPhone/iPad over tethered connection. The only partial fix I have discovered is to start download over cellular network and switch to WIFI download. Please... any ideas. I feel I may have left out some steps I might have taken so please feel free to ask any questions.

I had this problem and solved it by going to Settings > General > Reset > Reset All Settings.
Note: This will not delete any apps, songs, videos, or podcasts from your phone. It will only reset your wallpapers, brightness, bluetooth, contact sorting, network preferences (still remembers networks though), etc. It's a bit annoying to go update all these back to how yo like, but much less annoying than a full restore.
DO NOT press Erase All Content and Settings. This will delete everything and you'll have to restore from iTunes.

IMac display issues: black icons and folders, doubled up files in finder windows, programs won't update

HELP!
I'm hoping someone can help with my iMac 27" purchased in 2010. From a previous discussion I started a year ago, I have had virtually nothing but trouble with it. After the internal hard drive crashing, I was able to install OS X on an external drive and used it for a good 8 months to drive my iMac and I took it to an expert who has replaced it with a 3tb HDD, but at some point the display has gone crazy. I am not certain if it is hardware, i.e. graphics card or video but I'll describe the symptoms and add some pics to see if anyone has seen this before and knows what the problem may be.
1.     90% of the screen was covered with white with just a portion of the desktop showing through.
        (This happened when I tried to reinstall OS X on the old HDD and the new one, but didn't happen when using OS X install disc)
2.     Files, folders, photos and some icons on the dock go black
3.     Files and photos double up when in Finder. When I'm viewing photos, it shows them but all the previous panes and the photos are jumbled behind the
        photos.
4.     Anything I open in Preview is completely black, but ColourSync Utility opens everything fine.
5.     Programs won't update. They will download onto my iMac but won't update. Some say, because I don't have OS X 10.6.8 others just won't open.
        Including Google Chrome, opens with two tabs open but when I open a third tab the rainbow wheel just turns. Skype won't open just gives a failure
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6.     10.6.8 Update Combo downloads but when I restart the screen is covered in white - as in 1. and I have to reinstall OS X 10.6.2 to get the screen to               clear but then all the above problems continue.
7.     Sometimes videos don't display in Youtube, or the entire page other than the video player is covered in rainbow lines.
8.     Some buttons are blacked out on selection pages, i.e. system preferences, or saving screens
9.     Photos opened in FB go upside down and flicker all over the page as my mouse runs over them.
10.   Photos won't upload into internet editing programs.
I can't find anyone who has had the same issue in all of the discussions I've looked at, but it sounds like I have a video problem, but I wondered if it might be a software problem with flash or something. Or I have something malicious on my computer.
I also have an iphone 5 that faulted with the iTunes and USB icons and won't fix after trying one of those R-Sims, and I wondered if somewhere along the line it may have even had a virus/trojan/malware that has infected my external drive and then my internal drive. A reason I have thought that is because I have used my daughter's MacPro laptop and plugged in my external drive and I noticed the windows in hers were starting to do the same thing.
And on top of all that, my fans didn't work for over a year and I had to place an external fan at the back of the computer or it would overheat and shut down, but after resetting the SMU it started working again, but it is very noisy. I have tried to download SMC Fan Control and although it downloads to the HDD, it won't open.
Sorry its such a long post, I do hope with all of this information someone can help me.
Thanks so much.

HI and Welcome to Apple Discussions...
*Soon after, I installed Quake Wars, L4D 1, 2, Mass Effect 2, Need For Speed: Undercover, Mozilla Firefox and *Sophos Enterprise AV*. Approximately a week after installation, I began to experience malfunctions varying greatly*
Macs get grumpy when running anti virus software. Disable or completely uninstall Sophos A/V and see if that makes a difference. A/V software on a Mac will slow the drive down more and more as time goes on.
Also, check the vendor sites for each 3rd party software you installed to make sure they are compatible with 10.6.x
The "hard reboots" are a result of the system freezing due to incompatible or outdated software.
Carolyn
Message was edited by: Carolyn Samit

My I phone 5 won't update or download apps

I have got 3 handsets all
I phone 5
Two of the phones have no problems both 16 gig
My Apple ID is the same on all my phones
The I phone 5 64 gig won't let me update my apps or download
Any new apps
I have changed my Apple ID
I have changed my e mail address
I have changed my password
I have the latest software update I s o 7.0.6 installed
Every-time I go to App Store & try update single or collective updates
The phone will just keep popping up with Apple ID & apple password
It won't update & it won't let me download
The other two handsets work fine & the details are the same
I have changed the I phone 5 twice both times like for like & still problem is they're
Please can anyone advise or help
Very much appreciated

If you are using the same apple id on other devices and each of the other devices are updating the same apps sucessfully then you have an issue going on with the device being what's known as being a bit 'glitchy' What I would suggest you do is first to shut down the device completely by simply pressing on the sleep wake button, (power button on the top) for a period of 5-6 seconds untill you get the message to slide bar to shut down. Once the device is shut down and the wheel has stopped spinning, you are then free to restart the device.
Once the device is restarted then please go to settings>itunes and app store Once at this area of settings you can then click on the apple id is showing there you then can click on the apple id going to where it reads sign out, Once you've signed out go right back to that same area and sign back in with the same apple id.
What this is doing is simply logging you out and then back in with the same device.
Good luck Friend.

My iTunes won't update on my computer. I have windows vista. I can open iTunes and when I click "check for updates" it asks if I want to update to iTunes 11.1.5 and I click "Download iTunes" but then nothing happens. What's wrong?

My iTunes won't update on my computer. I have windows vista. I can open up itunes and when I click on "check for updates" it asks if I want to download iTunes version 11.1.5 and I click "Download iTunes" but then nothing happens. Sometimes uptop the loading bar will appear but for only a split second. I have tried restarting, shutting down, I cannot figure out why it won't download. What's happening and how do I fix it?

Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

My Apple TV won't update and I can't sign into iTunes

I have the second generation Apple TV which is due an upgrade of software but it won't update. I kept getting a message saying that it wouldn't work. It also won't sign me in to iTunes and Netflix never works. Not sure of this has anything to do with not being able to upgrade. Can someone help?

We had this problem and a restart fixed it.

Facetime won't update

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