Facetime works sometimes and not others

My fiance and I are trying to get facetime working since we currently live across states. I'm on my iPad 2 and she's on her MBP (she got one a few months before the most recent update to Sandy Bridge, fyi).
When it comes to facetime, I can use it with my friend who has an iPhone 4 flawlessly. It literally works every single time. With my fiance, we've gotten it to work/connect 3 times total. Once while I was in the same room as her, and twice since then across our connections.
So I don't think it's a port issue as it tends to work sometimes and not others. It feels like the software is literally just not working right. Can anyone lend a hand? A few points of interest:
- Skype works perfectly (the resolution is just meh and you can't turn it on the iPad). So video is going through
- It has worked before
- When it has connected in the past, the two times it wasn't at her place, we've been randomly disconnected and unable to reconnect
- The error it gives is on her end - Failed to connect or something like that
Thanks for the help!

I am having the same problem with safari and mail have to use the home button, swipe to clear memory won't work either my mini is only a few months old, so it has to be the update.

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