Facing issue with Photoshop Elements 8

I have just purchased Adobe Photoshop Elements 8 and I am transferring photos from my Pictures file which is in Windows Vista. I ha
ve created a number of catalogues and made a number of albums within each one e.g. a category called My Holidays with albums of each
place I visited. Having created the first catalogue, I then created an Album named after the first holiday venue. All of the photo
s of that particular holiday were displayed individually on the organizer work space, however, as I downloaded more albums, I discov
ered that all that was happening was that they were all being downloaded under the same catalogue title which was fine except that w
hen I clicked on any of the other individual album names in the same catalogue to examine the photos in that album, I downloaded the
photos from every album in the catalogue. A single click on an album icon gives me a blank screen and a double click shows the who
le catalogue. Dragging an album icon to the top LHS “Find” corner shows the name of the album but no photos are downloaded into the
work space.
How do I get only the photos of one album into the workspace without deleting all of the other photos in the catalogue? Basically a
ll I want to be able to do is click on an album's icon and see the photos in that album. Can you help me to resolve the problem ple
ase.
JatinderPal Singh
Browser: Microsoft IE
Operating System: Windows Vista
Printer model / driver version: Canon MP600
Has it ever worked? If so, what's changed? (provide comments in description field): Not Applicable
Same results with different file?: Yes
Same results with different computer?: Not Applicable
Recent System Hardware or Software change?: No

In the browser window where you see all of your photos highlight those you want to place in an album (click on the first and hold down shift and click on the last) then drag the album icon from the left panel to one of the selected photos and it will place them all in the album.

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Issues with Photoshop Elements 12

I am already using Photoshop CS6 and was informed that I can also purchase and install Photoshop Elements 12 on the same PC (Windows 7).
This I have now done but after some installation issues I am now experiencing a problem with the camera raw part of Elements. I am receiving an error message when I try and send the edited raw file to the main Elements program. The strange part is that if I open the same raw file again in Elements camera raw and try transfering again it works OK. Can there be a conflict somewhere?

Hi,
Could you tell if you are facing this issue with Elements Organizer or Editor?
For Editor not launching,
If on Windows, could you follow the steps shared at: Photoshop Elements (PSE) knowledge base.
For MAC, Photoshop Elements (PSE) knowledge base.
For Organizer not launching,
For Windows, Photoshop Elements (PSE) knowledge base.
For MAC, Photoshop Elements (PSE) knowledge base.
Regards,
vaishali

Imcompatibility issues with Photoshop Elements 4.0 Software Installation and Windows Version 7.0?

Does anyone have a solution so that I can begin using this software immediately? Assistance with this problem would be greatly appreciated. Thanks!

Kalari12 Mylenium has a point that the software may simply not function as Windows 7 was not even in the beginning of development when Photoshop Elements 7 was created. You are welcome to post the exact error message you are receiving and I can check our knowledgbase.

Need help with startup Sync issue with Photoshop Elements 8.0

When starting up Photoshop Elements 8.0 a brief dialog appears about sync space being filled up with options for Cancel or Proceed. This is then quickly covered up by the frame showing Survey/Show What's New/etc... cannot get back to dialog about sync space. Only way to get into the program is to click on the right arrows in the Welcome to Elements frame, start a tour, click right arrow until Go box is presented and then click on Go. Major PITA to do this. If we are quick, we can click on the initial dialog and click on Cancel or Proceed and get into the program without the covered up frame. We are running PSE8 on Windows 7.
I have shut off sync and still this problem remains.I have been a loyal Adobe product user but this Automatic Sync stuff is really starting to get VERY irritating.
Thanks for any help that can be provided.

A lot of people are finding the same frustrations. Apparently PSE8 does not let you select start up with the Editor but forces the welcome screen on users. This is a classic case of Adobe not knowing what customers want and giving us what they think we want. It ignores the fact that the majority of users will have upgraded from earlier versions.
You can make quick short cuts. If using windows right click on the desktop, select new short cut then browse to program files, Adobe Photoshop elements and scroll right down the list and click on Editor; then finish.
You can do the same for the organizer and then launch each one independently.
You need to think carefully whether you need to keep everything in sync with Photoshop.com. Several users have found problems when they have quickly used up their free storage capacity and then have to pay Adobe an upgrade fee just to continue using the program, otherwise they are locked out.

Serial Number issue with Photoshop Elements

Hello,
I have an old laptop which has been misplaced/lost which has Photoshop Elements installed on it. I now have a new machine and wish to install it on the new machine but it wont let me. I gather because of the fact that it is licensed for 1 machine. What do I have to do in order to install it on the new machine with the same serial number?

You don't say which version of PSE. Are you getting a message that you already have PSE installed on two computers or that your serial number is invalid?
If the former, contact activation support:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
and they'll get you straightened out.
If the latter, what is the message and which operating system and version of PSE?

Serial number issues with photoshop elements 12

I purchased the student edition of photoshop elements 12 and premier elements 12. The guided download process only installed the premier portion, and not photoshop. I downloaded the trial version and attempted to apply the serial number, but that does not work. What gives?

what error message did you see?

Serial number issues with Photoshop Elements 12 installation

I have purchased Photoshop Elements 12 for my Mac. The installation only allows for a 24/28 digit number. My serial number has 30 digits. Help?

whatever you're trying to use is NOT the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Issue with Photoshop element 5

Impossible to open photoshop catalog (element 5) after a back up. Could you help us please ?
Gros problème : nous n'arrivons plus à ouvrir notre catalogue Photoshop element 5 après avoir fait une restauration. Merci

Please explain further. State exactly what you did, and what happens when you try to open the PSE Organizer, and if there is an error message please quote it exactly, word-for-word, verbatim, every single word exactly as it appears.
Also, please make sure to state your operating system, as this is an extremely important piece of information.

Facing Issue with Photoshop CS5.1

Hi,
I am facing problem while using Save / Save As / Save for web options in my Photoshop. On clicking Save / Save As commands, my photoshop gets closed abruptly and I am losing all data. If I choose Save for Web option, the file Save dialog box appears and when I click on the 'Save' button, the application gets closed abruptly.
It was working fine yesterday.
My version is bundled in the Technical Communicator suite 3.5 and I faced some problems with Adobe Acrobat, for which my IT team took support from Adobe and got it resolved just two days ago. (Case ID - 184809966)
Any help on this would be highly appreciable.
Regards,
Anandhi Ghiri

What’s your OS?
Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by pressing command-alt-shift/ctrl-alt-shift while starting Photoshop until the appropriate dialog appears after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)

Are there issues with Photoshop Elements 4.0 and Internet Explorer 8.0?

I recently upgraded to IE 8.0 and got a message that My catalog.psa file was missing. I recreated this file and then was able to open the organizer. My original tags, collection etc. were missing. I have done a search for any.pas file and cannot find the original extensive file I had that must have had about 2000 photos organized in that catalog. Because of Outlook Express issues at the same time of the IE 8.0 upgrade Microsoft backed out the IE 8.0 to IE 7.0 and this did not help me to restore my original My Catalog.pas file. I see two psa files associated with 4.0 : My Catalog-undo.pas and My Catalog.psa. If I tried to select the My Catalog-undo.pas I get the following message...There was a problem opening The Catalog named "My Catalog-undo.psa. Another user or application may have the catalog open, or one or more files may be missing, out of date, or damaged. The ODBC data source reported the following error: "[Microsoft] ODBC Microsoft Access Driver] The Microsoft Jet database engine cannot find the input table or query IdTable.' make sure it exists and that its name is spelled correctly.* Attempt to compact and recover this catalog, then open again? OK Cancel
Please help me understand what i must do to get my original My Catalog file installed. Thank you.

"I recently upgraded to IE 8.0 and got a message that My catalog.psa file was missing." Aside from the fact that IE 8.0 has nothing to do with PSE, I am extremely skeptical that the upgrade to IE 8 gave you an error message that your My Catalog.psa file was missing.
Your catalog may have been accidentally moved or deleted, but I refuse to believe that it has anything to do with IE 8. By now, there are many PSE users who have upgarded to IE 8, and I hear no complaints from them.
When you did the search, did you search in hidden folders? Usually, PSE puts its catalog into hidden folders, so you need to make sure you search hidden folders.
If you can't find the catalog file via searching in hidden folders, you might want to look in the trash can, or if that fails, try something called an "undelete utility" which may be able to recover erased files. There are freeware versions you can download.
As you discovered, you cannot recreate catalogs. Which means that you need to make regular backups of your catalog file and your photos, so if something accidentally happens to your catalog, you still have a recent copy. I am assuming that you have not done so. I am also assuming that whenever your fix this problem, you will begin making regular backups.
Good luck.

0pen with Photoshop elements 10 dont load photos

Hello,
In Win7 ultimate when i try to open raw or jpg photos clicking on right key of the mouse "open with" Photoshop elements 10, the
program start but never image is loaded. This issue is in Italy version. Please tell me is happen also in your version,is so this may be
a bug. Tank you.

Hello,
I am using English version of PSE10 on same plateform but i am facing this type of issue.
I can suggest you to make PSE10 as default program to open any image.
To make PSE10 as default program :- Do Right click on image -> open with , then click browse then navigate to PSE .exe file and select it.
This may solve your problem.
Cheers,
Sam

I got a mouse issue with Photoshop.

When trying to use the brush or any tool, the tool doesn't Hold drag. Clicking and holding to use the brush only creates the initial mark (dot). I have a MacBook Air and Photoshop Elements 11. I searched on the internet and people say its got to do with a program named Synergy but I really do not know. Hope you can help me.

Hi,
We sincerely apologize for the problem customers are facing while using a trackpad with Photoshop Elements 11 & 12 on Mac OSX 10.10 (Yosemite).
We have been actively working with Apple to resolve this problem as quickly as possible. We're hopeful this will get completely resolved in an upcoming update of Yosemite(MAC 10.10).
In the meanwhile, you have two options to work around this problem:
1. Option1: Use a mouse instead of the trackpad
2. Option2: Install a plug-in which should workaround the problem
Plug-in installation instructions:
1. Close Photoshop Elements
2. Download this zip file to a location you can easily find (e.g. your desktop)
3. Unzip the file, WhiteWindowWorkaround.plugin, and move it to the Plug-In folder:
• For Elements 12 – //Applications/Adobe Photoshop Elements 12/Support Files/Plug-Ins/
• For Elements 11 - //Applications/Adobe Photoshop Elements 11/Support Files/Plug-Ins/
You can verify the plug-in is installed by launching the Photoshop Elements Editor and choosing Help > System Info... Scroll to the bottom of the text in the dialog and look for the plug-in name "WhiteWindowWorkaround.plugin".
Note: This plugin is a temporary workaround and should be used until this issue is addressed in Mac OSX 10.10 (Yosemite). Please remove this plugin once the issue is officially resolved by Apple.
If you are using a stylus in conjunction with a trackpad, you might see issues with your trackpad. Workaround in this particular case is to use mouse instead of the trackpad.
Hope this helps!
Regards,
vaishali

Be grateful for your help with Photoshop Elements which I have been using for several years.

Be grateful for your help with Photoshop Elements which I have been using for several years. Does Elements need to have access to ‘My Pictures’ on Windows as when I remove Photos from ‘My Pictures’, Elements later, when backing up, gives a message that it is unable to ‘reconnect’ to the same picture on elements. On other occasions when removing a photo from Elements catalogue I also get a similar message when backing up saying ‘unable to reconnect’. 1. Is there a relationship between Elements and My Pictures and is Elements dependant on the Windows ‘My Pictures’? 2. Why does some photos in Elements in some cases cause them to multiply e.g. double; triple; quadruple; and on occasions even more? Is there something I need to do to stop this or an easy way I can remove the multiples without spending hours doing it manually one by one? Am I doing something wrong? My O/S is Windows XP SP2 and windows Vista on my Laptop. I have been using Elements 5 and have just purchased Photoshop Elements 8.0. (Upgrade) and about to install it. Be grateful for any advice as I do enjoy using the program if only I can resolve this issue. I am not a PC wiz and mainly use Elements to catalogue photos from which I compile collections and from them slide shows with music. Any advice appreciated Sonny.t PS Have tried to post this previously but without success so hoping to see message appear and a +response

The organizer doesn't care where you send your photos when you download them via the downloader or where they happen to be when you first bring them in if you use the Get Photos command, but once your pics are in the Organizer, you *must* move them from within organizer or it can't find them. You don't have to use My Pictures at all if you don't want to, but regardless of the folder where you put your photos, if you want them someplace else, you use organizer to do it.

What a disgrace Adobe with Photoshop Elements 13

I brought Adobe Photoshop Elements 13 trusting the garbage Adobe went on about it only to find you go and install it and it won't get pass Payloads Adobe Elements 13 Organizer it just fails as a small business I ended up trying to install it on 4 different computer using Windows 8 and 8.1 64 bit and nope the same thing happens I even trying installing the 32 bit program same thing you can not get pass Payloads Adobe Elements 13 Organizer as far as customer support it appears there is none you can't contact anyone at Adobe to get you money back they just don't care. I have gone back to using my old version Adobe Photoshop Elements 11 it works and no issues. I recommend no one buys Adobe Photoshop Elements 13 until Adobe fixes the issues and most of all provide the customers proper support. I wont my money back for a software program that is useless and I can't use. They say you have 90 days from time of purchase to request a refund well what a pack of lies that is as you CAN NOT GET ONTO ANYONE AT ADOBE if you do get on to some one they will tell you your 90 days has expired this is that they think of there customers world wide.
I'd rate Adobe 0 = for the program and I'd rate their customer service 0 and never buy another product from them.

I agree with you about the lack of customer support. I was able to install it with no problems but when I wanted to print to one of my printers I had a lot of problems. I can only print to one of the printers and it won't print correctly. I contacted Support and chatted with one of the people. I was told that only the forums take care of Photoshop Elements. I also wish that I had stayed with Photoshop Elements 11. After installing 13 the printer issues are in my photoshop elements 11 program. I certainly would not recommend anyone purchasing an Adobe product because of the lack of support.

I have a packardbell laptop with photoshop elements 8 installed from new. I have used it on several occasions but I cannot get it to run now. When I open a photo using elements the Adobe box pops up saying that the programme has unexpectedley quit? can a

I have a packardbell laptop with photoshop elements 8 installed from new. I have used it on several occasions but I cannot get it to run now. When I open a photo using elements the Adobe box pops up saying that the programme has unexpectedley quit? can anyone help me please as I have several photos to edit before the end of this month. Many thanks for any help

The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check.

Facing issue with Photoshop Elements 8

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