Fact Sheet in CIC0 - Display Issue

All
Hope you can help.  I am in the process of tidying up the roles & profiles through the users on our CRM system.
We have a small number of users that use the FACT SHEET within trnsx CIC0, they used to have SAP_ALL assigned to them which I have now removed, this now has removed the Marketing Attributes section from view from the FACT SHEET
I have ran AUTH Checks to assist and added where applicable - does anyone know why this area is not being displayed
any help would be appreciated.
regards
Barry

Bruno
Thanks for replying.  I have ran \nsu53 to do the auth check and added objects as needed but still no display.
However - during replying to your message I went back into BP to modify the Marketing Attributes of a customer and received 'You are not authoriesed' - this required object C_TCLA_BKA, after adding this I could now see the Marketing Attributes in the FACT SHEET
so thanks
Regards
Barry

Similar Messages

  • BW report in BP Fact Sheet in CIC0

    Hi Gurus,
    We wish to display BP specific BW reports in our CIC0 fact sheet. We have configured a web template and are able to view the BW view in the CIC0 fact sheet. The issue is, that we want the BW query to run automatically based on the BP confirmed in CIC0. Currently, we get the BW view wher we open a query and then populate the BP in the selection screen and run the report. The report then shows the expected data in fact sheet. However, ideally, the BP should automatically be passed in BW query as its already confirmed in CIC0, as it does when we get information from R/3 regarding a BP.
    Any help would be highly appreciated.
    Cheers!
    Amit

    Hi guys,
    I have the same problem, I need to call bw reports using the BP selected at cic0.
    I tried 2 options, I can display the bw reports but the BP is not send as a parameter.
    1- I created an action box in cic0 to call transaction RRMX in BW. I used BOR method, object type TSTC and method execute. This works fine to call the reports but can't find any option to send the bp as a parameter.
    2 - I created a bsp version of the bw reports and created an HTML call from CIC0. But the BW report doesn't accept parameters. Also I don't know how to send the BP as a parameter, it seems that I can only send Text.
    Let me know if you find another way to call bw reports from cic0.
    Cheers,
    Hernan.

  • Fact sheet link in transaction cic0 and crmd_order_bp

    Hello,
    I have created new Fact Sheet view, which display some products with links to it's detail by a sapevent. This link works in transaction cic0, but not in business partner cockpit. Is there any difference, how to create links for there applications?
    There is a standart view Campaign, which works in cic0 as well as in cockpit. I follow the same way: with a help of CRMCL_CCKPT_TEMPLATESPLITTER create a link for an business object(BUS1178) and guid...
    Many thanks for your responce,
    Milan

    Hi Sangeeta,
    As per your statement, my understanding is that the Organization Attributes are not maintained in the Customization. If all the values are properly maintained then based on the Organization Data determination, the system would have picked up the data. You can first check the Organization Structure and see all the attributes are properly maintained or not and then check whether the Object Permitted in determination checkbox is checked. Then create a Transaction and see that all the Organization data are getting filled properly.
    Have a look at the following link for a complete guide to the Organization data determination customization.
    http://help.sap.com/saphelp_crm70/helpdata/en/6d/5c1738453fde16e10000009b38f8cf/frameset.htm
    If the Organization data customization is not meeting your requirements then you can have a second look at the development approach. Then we can have a look at the available Objects to get the desired functionality.
    Hope this helps.
    Thanks,
    Samantak.

  • Fact Sheet for Account under GoTo button CRM 5.0

    Hi all,
      I'm trying to display the fact sheet in Account, displayed in EP. It displays error page. But when try accessing the business partner cockpit using CRMD_ORDER_BP, I able to get the factsheet display. Is there any config I need to maintain separately for fact sheet in EP. Or is there any notes that I need to apply to get the same ?
    Please advice me in this regards.
    Thanks,
    Jagadees K Arumugam

    Hi,
    Did you ever solve this issue? 
    I too am having the same problem and cannot display the factsheet or summary using the 'Go To' button in EP.
    Any help would be much appreciated.
    Regards
    Jo

  • Fact sheet to show up Campaign Elements

    Hi,
    Is it possible to show Campaign Elements in Fact sheet.
    Campaign element needs to be based on the customer which is in Target group of that particular BP.
    It is not on the basis of  Employee responsible of campaign element.
    Say for example if customer XYZ  is in Target group of Campaign element 1234. When I confirm the BP & open fact sheet it should display me campaign element 1234 in the fact sheet.
    Cheers,
    RK

    Well you can download and install the PSE11 trial from http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l to get the PSE11 versions of the Lighting files. Follow their very important instructions EXACTLY or you will likely encounter authorisation errors or download the latest version instead.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Link title not displaying properly in fact sheet

    Hi experts,
    I have an issue with fact sheet of BP here, the link titles, e.g. "Activities", "Account Billing Data", "Account Sales Data" etc are displaying like "BP_FACTSHEET0001", "BP_FACTSHEET0002"...
    I checked configuration in IMG CRM->UI Framework->Fact Sheet->Maintain Fact Sheet. The descriptions and translation look fine.
    Any suggestions for this?
    Thanks
    Shane

    Hi,
    Beside the customizing in spro, it is possible to make changes to the title in bsp_wd_cmpwb configuration also, please check whether you are able to see the correct description in the available fact sheet view and assigned fact sheet view.
    by the why, what CRM release you are on?
    Hongyan

  • Fact Sheet generation - CL_CRM_GENIL_CONTAINER_OBJECT issue

    Hi Guys,
    We are utilizing functionality of an Activity Management to schedule appointments using Activity Scheduling and Standalone appointment creation as well. We did use automatic Fact Sheet attachments to the appointments.
    We introduced an ad hoc generation of PDF Fact sheet attachments into the appointments. We are testing our custom solution but we experienced one issue caused by SAP standard code.
    Let me summarize our settings first
    1.We turn off automatic FS generation in IMG CRM->Transactions->Settings for activities->Attach Fact Sheet to activities
    (Role)G:ZZ:CRM1:SLS_USER; (Trans.Type)Z100; (Short Descriptio)Visit; (Language)EN; (AttchAutom)blank; (AttachMan) flag
    2.We do use custom smartform ZCRM_FACTSHEET that is a copy of CRM_ACC_ACCOUNT_OVERVIEW_PRN
    3. We created new class ZCL_UIU_PRN_ACCOUNT as a copy of CL_UIU_PRN_ACCOUNT
    4. in View CRMV_PRN_CONTROL we have maintained following entries (Role)G:ZZ:CRM1:SLS_USER; (External Object Name)BuilHeader; (Form name) ZCRM_FACTSHEET; (Class/Interface)ZCL_UIU_PRN_ACCOUNT; (View) blank
    5. in cluster CRMVC_BUIL_PRT we have maintaned following Related objects ro (Role)G:ZZ:CRM1:SLS_USER and (Ext. Object Name) BuilHeader
    (External Object Name)BuilActivity-(Field name)ACTIVITIES; BuilAddress - ADDRESS_OVERVIEW; BuilContactPerson - CONTACTS; BuilInteractionHistory - HISTORY; BuilRelationship - RELATION_TYPES; BuilSalesArrangement - SALES_AREAS
    Our custom program ZFCRM_CREATE_FACT_SHEET is basically selecting relevant appointments; Reading information about main partner using FM CRM_PARTNER_READ_OW and calling FM CRM_UIU_BP_PRINT_BACKGROUND. All export parameter are properly filled in.
    This FM is basically calling our Z class ZCL_UIU_PRN_ACCOUNT based on above customizing. For simplification reasons imagine that ZCL_UIU_PRN_ACCOUNT is exact copy of standard SAP class CL_UIU_PRN_ACCOUNT where  CL_UIU_PRN_ACCOUNT is its superclass
    The issue is with the method COLLECT_DATA and section of the code
    lr_collection = lr_buil_entity->get_related_entities(
    iv_relation_name = <ls_model>-relation_name ).
    that returns data for internal tables lt_activities(open activities) and lt_history(closed activities). If we have scenario when we have 3 open and 8 closed activities:
    a. When I generate the Fact Sheet from an Account directly in Web UI CL_CRM_BOL_CORE->get_related_entities is returning 3 records for lt_activities(open activities) and 8 lt_history(closed activities).
    b. When I called it from our Z program the CL_CRM_BOL_CORE->get_related_entities is returning 11 records for lt_activities(open activities) and 11 lt_history(closed activities). It means mixed bag. And this is the issue.
    I did analyze the standard SAP code and the section containing below
    code is responsible for the mismatch
    try to read children
    if IV_RELATION_NAME is initial.
    if IV_OWNED_ONLY = ABAP_TRUE.
    LV_OBJ_LIST = IV_ENTITY->CONTAINER_PROXY-
    >IF_GENIL_CONTAINER_OBJECT~GET_OWNED_CHILDREN( IV_AS_COPY = TRUE ).
    else.
    LV_OBJ_LIST = IV_ENTITY->CONTAINER_PROXY-
    >IF_GENIL_CONTAINER_OBJECT~GET_CHILDREN( IV_AS_COPY = TRUE ).
    endif.
    elseif LV_MODE ne CL_CRM_BOL_ENTITY=>BYPASSING_BUFFER.
    get relation state
    >>this code>> LV_OBJ_LIST = IV_ENTITY->CONTAINER_PROXY-
    >IF_GENIL_CONTAINER_OBJECT~GET_RELATION( IV_RELATION_NAME =
    IV_RELATION_NAME
    IV_AS_COPY = TRUE ).
    read table IV_ENTITY->MY_MANAGER_ENTRY->RELATIONS with table key
    RELATION_NAME = IV_RELATION_NAME
    assigning
    <REL_STATE>.
    endif.
    CL_CRM_GENIL_CONTAINER_OBJLISTCP->CONSTRUCTOR
    data: LS_RELATION type GTYPE_RELATION,
    LV_PARENT type ref to CL_CRM_GENIL_CONTAINER_OBJECT,
    LV_ENTRY type ref to IF_GENIL_CONTAINER_OBJECT,
    LV_CHILD_PROXY type ref to CL_CRM_GENIL_CONTAINER_OBJECT.
    field-symbols: <REL> type CRMT_GENIL_CONT_RELAT
    >>this code>> read table IV_PARENT_DATA_REF->RELATIONS assigning <REL> with table key RELATION_NAME = IS_FILTER-RELATION_NAME.
    Table IV_PARENT_DATA_REF->RELATIONS is not filled for scenario b. at all. It is filled for scenario a. For our scenario b. it is missing relationships and that's the reason why we got mixed activities in BuilActivityRel and BuilHistoryRel..
    Did you come across similar bug or do you know which note could potentially resolve this issue?
    Thank you in advance.
    -Milan

    You might have to put breakpoint in function module CRM_UIU_BP_PRINT_BACKGROUND
    Check the values in parameter - IT_BOL_RELATION
    Also check values returned from querying table crmc_prn_contr2 (its at line 76 in our system).
    Thanks,
    Alwyn

  • In Fact Sheet, Open Leads View is displaying all Leads

    Hi Gurus,
    I have configured Account Fact Sheet(BP_Account_FS).
    I have added view "Open Leads", which should "display the last n leads that have status "open" or "in process".
    But In my case "Open Leads" is displaying all the Leads, which have status "Converted" & "Rejected" also.
    Anyone has come across with this. What are your suggestions?
    Thanks & Regards
    Rohan

    Hi,
    Raised an OSS, there was a programming error, so a new SAP Note has created SAP Note No. 1319703.
    Thanks & Regards
    Rohan

  • Multiple Fact sheets issue  for Account

    Hi All,
    Need help to trigger the multiple fact sheets. SAP has given one SAP note "2104590 - Use of multiple PDF factsheets in account overview page".
    I have implemented that note  and entered Custom Class and Z smartform in the configuration .
    SM30->CRMV_PRN_CONTROL
    SM34->CRMVC_BUIL_PRT
    I am able to see the  buttons in account overview , but those are not triggering .
    Could you please help  me  in this issue.
    regards,rama

    You can use different AppleIDs for different purposes on one device. It is a matter of setting the desired ID for the fucntion (iCloud vs. itunes and Apps stores, for example), in the settings app. My wife has that configuration on her iPhone. She has her own AppleID set up for iCloud (for synching with Contacts and handling back ups, for example), but uses mine for itunes and app store access (I already have a number of apps since I have been using iOS devices foer a while, plus I have iTunes Match).
    The IDs are NOT tied to each other, however. There is no way to do that.

  • PDF Fact Sheet Display

    Hi All
    I would like to know how SAP CRM 2007 WebClient handles the PDF Fact Sheet display.
    Can the template format be defined? ie. can I customize the format of the PDF display? If so, how can it be done?
    Thanks for any advice!

    Arno,
      Does the print fact sheet have the capability to print all these information.
    ·          Classification
    ·          Key Figures
    ·          Contact Person (list)
    ·          Order - Sales Area
    ·          Billing u2013 Sales Area
    ·          Shipping
    ·          Partial Deliveries
    ·          General Transportation Information
    ·          Payment and Delivery Terms
    ·          Partners u2013 by Partner Function
    ·          Sales Orders u2013 open and closed
    ·           Deliveries 
    ·          Billing Documents (Invoices - open and closed)       
    ·          Invoice Cancellations
    ·          Credit Memos
    ·          Debit Memos
    ·          Returns delivery
    ·          Quality Notifications
    ·          Credit Relevant Information
    ·          Credit Limit
    ·          Payment History
    ·          Quick Info
    ·          Backorders
    I see a little when we printed our print fact sheet. Do I need to configure anything more to print all the above sections.
    Thanks!
    Surya.

  • Open_Leads fact sheet displays the "key" for Qualification Level

    Hi all,
    Adding the Open Leads fact sheet to my config...
    It actually displays the Qualification Level, but showing the KEY and not the description...
    Is there a note I need to implement to correct this?
    BP_FACTSHEET --> OPENLEADS
    Went to the context node and apparently the Lead's Qualification description is not returned.
    Anyone has noticed the same?

    >>Hi Shridar,
    >>You can define your own views under spro>CRM>Master Data>business >>Partner>buisness Partner Cockpit and Fact sheet-->Define Info blocks.
    >>Hope it helps.
    I am using CRM 5.2 and I can no longer find such menu items in SPRO:  buisness Partner Cockpit and Fact sheet-->Define Info blocks.  Do you have a t-code for it or another way of getting to it?  At some point I was actually able to get to Business partner cockpit and fact sheet.  But I am having trouble getting there.  Please advise, thanks!

  • View in Fact Sheet not showing information

    When a user displays an IS-U customer information using transaction code CIC0, only the Business Partner information is populated with details.  The custom view that we created under Fact Sheet doesnt show anything. 
    Where do you fix this issue?  I checked the security roles assigned and everyone in their team have the same security roles so Im wondering why this particular user cannot display the customer information in the Fact Sheet View.

    When a user displays an IS-U customer information using transaction code CIC0, only the Business Partner information is populated with details.  The custom view that we created under Fact Sheet doesnt show anything. 
    Where do you fix this issue?  I checked the security roles assigned and everyone in their team have the same security roles so Im wondering why this particular user cannot display the customer information in the Fact Sheet View.

  • Campaign data in BP Fact Sheet

    Hello,
    What are the prerequisites so as to display the campaign data in the BP Fact Sheet?
    Isn't it enough for the BP to be a member of the Target Group which is assigned in the Campaign?
    I have noticed that Campaign Data is displayed in the BP Fact Sheet, only when the BP is the employee Responsible for the Campaign. This is not the case in our Business Scenario.
    Best Regards,
    Nikolas.

    Hello Nikolaos Kapsalis,
    I belive you have created an oss message for this issue. If you haven't, then he is the response for your question
    Unfortunatelly this is the standard behaviour, the marketing factsheet shows the marketing campaigns that this account is responsible, not the campaigns that this account is in the target group. But if you need this behaviour it's an easy modification. You only need to enhance the component and call the class with the correct parameter for your needs.
    Thanks
    Raja Pamireddy
    Moderator

  • Business partner in Fact Sheet for Individual object

    Hi Folks,
    I am unable to see the assigned business partners on the Fact Sheet for an Individual object.  I have created the iObject in the portal.  Here, I could not assign any BP's during the creation as the system does not have this option.  I then went ahead and created an Installed Base and assigned this iobject to it in the CRM system in transaction [IB51] "Create Installed Base".  I then went ahead and assigned the Business Partners to this iObject. 
    The situation is that I can see the assigned Business Partners in the Portal for this iObject/Component for the Installed Base in the "Installed Bases/Components" tab but when i go to the "Fact Sheet for Installed Bases" tab I am unable to see the assigned BP's.
    I haven't been able to find any documentation on it either.  Can someone please help.
    Thanks.

    Hi,
    Did you ever solve this issue? 
    I too am having the same problem and cannot display the factsheet or summary using the 'Go To' button in EP.
    Any help would be much appreciated.
    Regards
    Jo

  • Unable to view Service notification in CIC fact sheet

    In the Customer Interaction Center for Utilities(CIC0), I'm unable to view a certain service notification under a custom fact sheet. However, if I try to view it by accessing CIC from ECC, it is visible there. What could be the possible issue?

    It is working fine now. Actually I had some DML configuration data in the old DS and it got replicated in the new DS instance. So whenever I click on the ServiceConfiguration tab it tries get some config details about that service and ultimately fails to get so. When I deleted the entry in LDAP, I can see all the services available.
    --lakshmi                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   

Maybe you are looking for

  • How do I put photos in an album and remove them from the camera roll?

    I would like to be able to move photos into an album and remove them from the camera roll. Is this possible? I take many photos of mundane things that I simply want to remember, such as serial number of products. I would like to save these photos for

  • I cannot print single checks with my brand new HP Laserjet 500. Full page checks OK.

    Win 7, Quicken 2012R5, HP Color Laserjet 500. I can print full page of check fine. A single check prints by starting at the middle of the check, not at the end. Checks are inserted end-wise into the manual feed drop down. Quicken says it is an HP Pri

  • Software 5.0.0.681 can not add unnamed SMS sender to contacts

    Hi all I love my blackberry but have just downloaded new software and am very frustrated as the "add to contacts" option when you receive a text message from an unknown number has gone.  PLEASE can somebody tell me how to add a new person to contacts

  • Show input after selecting date in datepicker

    Hi I'm using apex 4.1.1 And i want to use a Date Picker item on my page. This works, but.. When a user selects a date you can see the date highlighted. But in the "textarea"corresponding tot the datepicker is not showing the date. This shows the date

  • Help, photoshop website to dreamweaver

    Please help, I am not sure if I am even using the right software. I made a complete website in photoshop, layers and all, when i import it into dreamweaver, I cannot seem to edit it by adding text overtop? Cannot type text over the images of my photo