Fact Sheet in SAPGUI

Hi.
I want to use fact sheet in business partner cockpit.
I am dissatisfied with Standard info block class.
I want to change info block.
How do you make info block? (CRM part)
Development?
And I want to use BI report to fact sheet.
(ex. BI Report of Transaction results of relevant BP...)
Standard BI info block class is
CL_CRM_CCKPT_IO_BW_REPORT
CL_CRM_CCKPT_IO_BW_REPORT_BP
CL_CRM_CCKPT_IO_BW_REPORT_BP_N
CL_CRM_CCKPT_IO_BW_REPORT_N.
How do you use BI info block classs and setting value?
pls help me..
Thanks in advance.
youn jik, cho

Find the solution by myself!
Regards, Anja

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BW report in BP Fact Sheet in CIC0

Hi Gurus,
We wish to display BP specific BW reports in our CIC0 fact sheet. We have configured a web template and are able to view the BW view in the CIC0 fact sheet. The issue is, that we want the BW query to run automatically based on the BP confirmed in CIC0. Currently, we get the BW view wher we open a query and then populate the BP in the selection screen and run the report. The report then shows the expected data in fact sheet. However, ideally, the BP should automatically be passed in BW query as its already confirmed in CIC0, as it does when we get information from R/3 regarding a BP.
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Hi guys,
I have the same problem, I need to call bw reports using the BP selected at cic0.
I tried 2 options, I can display the bw reports but the BP is not send as a parameter.
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I am looking for someone who has integrated a custom web template with the CRM fact sheet (I am on 2004s).
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When the sales rep queries the CRM FactSheet on the portal- based on the 0CUSTOMER he is demanding the fact sheet for, the appropriate 0CUSTOMER value needs to be parsed to my custom web template and it should return him the report. The report is very simple with just sales for current and previous year by material group. There is a std template to do this but we are using cutom data providers and hence need to create this custom web template.
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Hello,
I am looking for someone who has integrated a custom web template with the CRM fact sheet (I am on 2004s).
I have created a custom web application design template for displaying on the portal for a CRM factsheet (TPL_FACT_SHEET).
This template is based on a query which has a variable (CHOOSE_CUST, ready for input, input: optional type) on 0CUSTOMER char.
When the sales rep queries the CRM FactSheet on the portal- based on the 0CUSTOMER he is demanding the fact sheet for, the appropriate 0CUSTOMER value needs to be parsed to my custom web template and it should return him the report. The report is very simple with just sales for current and previous year by material group. There is a std template to do this but we are using cutom data providers and hence need to create this custom web template.
Thus far I have created a 'filter pane' in my web template but do not know how to link this with the CRM fact sheet or even how to link it to my query variable. Currently when my template is called from the factsheet (portal) it displays results for multiple customers without any filter!
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Full points for useful answers!
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--R D

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Rendering ERROR
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Regards
VN

Hi,
I had similar issue and resolved it.
In our case the issue occured for only specific BPs. So this solution may be helpful where the issue occurs for specific BPs.
The issue occurs because of special characters Ex : "#" entered in Long text.
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Hello
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Edited by: Sotiris Hatzis on Jul 6, 2011 12:26 PM

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Hello Nikolaos Kapsalis,
I belive you have created an oss message for this issue. If you haven't, then he is the response for your question
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Moderator

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by the why, what CRM release you are on?
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Thanks.

Hi,
Did you ever solve this issue?
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Bet regards
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Hello
To my knowledge, CRM does not store any statistics. Some telephony software (BCM, Genesys, etc.) provide such statistics. Even I think that BI has a "reporting agent" report.
Regards
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When a user displays an IS-U customer information using transaction code CIC0, only the Business Partner information is populated with details. The custom view that we created under Fact Sheet doesnt show anything.
Where do you fix this issue? I checked the security roles assigned and everyone in their team have the same security roles so Im wondering why this particular user cannot display the customer information in the Fact Sheet View.

Fact Sheet in SAPGUI

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