Factory provided software link needed after OS re-install

Hi, I bought DV7-3186CL from Sams Club few years back and not only created recovery disks but also had a partition on the laptop. Few months back, some virus corrupted the OS product key and hard drive also starting giving issues with bad sectors. As a result, system started acting up with no responses at all. The paper sticker at the bottom now has faded product key so can not read anymore. I called Sams, HP, and Microsoft to see if they can provide the key but no success. HP support told to use recovery disk and that would reinstall the factory setting along with the key. I spent hours to backup the data for that.After all that, I tried recovery manager to re-install but to my surprise that got stalled (did not work at all with no response and no message either). Contacted HP the support again and now the other guy told me that I have to have the product key to make the recovery manager work. This seems to be a very weired logic to me. The sole purpose re-installing to the factory setting to correct and issues (which should include windows corrupted licence file). I ended up buying a new hard drive and new OS. Can I get the links to install the software like Power2Go and Photo Impression that came along with the laptop. I called Power2Go support and they said that the manufacturer should be able to provide the link. Thanks

Hi: See if this Power2 Go software works for your model... http://h20565.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_118611_1 I can't find any links to the Photo Impression software you are looking for.

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Hello everyone, my first post on the forum.
I have an 8520 Curve, OS version V5.0.0681 (platform 5.2.0.67). Is it possible to change the Service provider software, say from O2 UK to Vodafone UK?
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Solved!
Go to Solution.

Hi and Welcome to the Community!
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
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However...
amazingmin wrote:
Its just that I want to give the phone as a gift and it would be great if it was branded with the appropriate software.
If your intent is that, upon reboot, the splash screen change to a different carrier, that will never change. That splash screen is deeper into the device than is the OS, so it will never change.
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And conduct the "seller" steps completely.
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Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Factory provided software link needed after OS re-install

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