Factory reset for macbook pro

how do i factory reset my macbook pro with no start disk

See -> How to prepare your Mac for sale. I don't know that you're selling your machine, but following the instructions will get you back to a 'factory reset'.
Note that if your MacBook Pro came with installation discs, you'll need to call Apple and order a replacement set for your specific model...
Clinton

Similar Messages

  • Factory resetting for macbook pro

    Factory resetting

    Prepare Your Mac for Sale
    Boot from the OS X Installer Disc One that came with the computer.  After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.  After DU loads select the startup volume from the left side list then click on the Erase tab.  Set the format type to Mac OS Extended (Journaled) then click on the Options button.  Select the one pass Zero Data option and click on the OK button.  Then click on the Erase button.
    Note: You can skip the Zero Data option if you are not concerned about removing sensitive personal data from the hard drive.  If you choose to skip this part of the process then it is possible for others to recover data from the hard drive.  The Zero Data procedure will prevent others from getting access to your personal information.
    This process will take 30 minutes to several hours depending upon the size of the hard drive.  After formatting has completed quit DU and return to the installer.  Now complete the OS X installation.  At the completion of the installation do not restart the computer.  Instead just shut it off.  The next user will be presented with the Setup Assistant when they turn on the computer just as it would if new out of the box.
    If your computer came with Lion pre-installed, the do the following:
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
    Select Disk Utility from the main menu and click on the Continue button.
    After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
    Quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Install button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • I want to factory reset my macbook pro but my computer doesn't give me the recovery option, it gives me Macintosh HD only.

    I want to factory reset my macbook pro but my computer doesn't give me the recovery option, it gives me Macintosh HD only.

    Hello sallay Amir,
    Thanks for participating in the Apple Support Communities.
    It sounds like you would like to erase your MacBook Pro and install a new copy of OS X, but the Mac does not boot to OS X Recovery when you hold the Command + R keys during startup.
    If your Mac came with OS X Snow Leopard (10.6) or earlier, I recommend referring to the steps in this article:
    Mac OS X v10.6 Snow Leopard: How to Erase and Install - Apple Support
    For a newer Mac (OS X Lion, Mountain Lion, Mavericks or Yosemite), try reinstalling OS X by using Internet Recovery, as described in the "OS X Internet Recovery" section on this page:
    OS X: About OS X Recovery - Apple Support
    All the best,
    Jeremy

  • How do I factory reset my Macbook Pro and then restore using my time machine back up?

    Hey guys,
    My Macbook Pro has slowed down & had more and more random crashed recently and a friend suggested doing a factory reset. My Macbook is about 3 1/2 years old now so it's about time I did something and this always used to work for me on PC's.
    I've kept a completely up to date time machine back-up since day 1 (I'll do another immediately before the reset.) and would rather use that to restore all my files. Will I have to reinstall all my apps with this? (Thats fine if I do, it would just be nice to know first) How do I do the factory reset & how to I restore from time machine afterwards.
    Many Thanks
    MegaBeaker

    First obtain an external hard drive to back up to. Go to your system preferences and look under Time Machine. Select your external hard drive as your backup drive then start a full backup.  Then follow these steps provided by Apple:
    In the menu bar, choose Apple menu > Restart. Once your Mac restarts (and the gray screen appears), hold down the Command and R keys.
    Select Disk Utility, then click Continue.
    Select your startup disk on the left, then click the Erase tab.
    Choose Mac OS Extended (Journaled) from the Format menu, enter a name, then click Erase.Important:   Erasing the disk removes all the information from the disk. Be sure to back up the information you want to keep to an external device.
    After the disk is erased, choose Disk Utility > Quit Disk Utility.
    Select Reinstall OS X, click Continue, then follow the onscreen instructions.

  • Factory reset my macbook pro?

    Hi! So my macbook pro has been bugging out on me a lot lately. The screen will shut off randomly and i'll have to shut it down and restart it to use it, and it will come up with a message that says the computer restarted becasue of a problem. I tried bringing it into an apple store but they didn't offer much help, and said to send it to apple.  Well, I'm off to college in 10 days so I don't have time to send it and get it back.  I'm hoping a factory reset will help, since it always did with my HP laptop, and I have a external drive to save all my files.  How do I preform one keeping in mind that when I got the computer it had snow leapord (or something) and I downloaded Lion from the apple store.  I want to make sure that I have Lion after the factory reset without having to pay for it again.  Thanks for your help! 

    Install or Reinstall Lion/Mountain Lion from Scratch
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
    Select Disk Utility from the main menu and click on the Continue button.
    After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
    Quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • Factory reset a MacBook pro 13

    When I first setup my MacBook Pro, I used my husbands apple id.  Now it has his name all over it.  I signed him out and setup a new apple id for me.  It still has his name on some stuff.  Is there any way to factory reset or just get his name off of it?

    Look to the right at the column More Like This at other posts with similar issues and how they solved it. You need to set up your own Apple ID. Realize that you are posting in this forum using your hubby's.

  • I want to factory reset my MacBook Pro to delete EVERYTHING in there and start from scratch but it won't work! HELPP!

    I have  a MacBook Pro and I have A LOT of files in there which I don't need anymore. And it's too much to sit and do it one by one so I want to completely reset it to factory settings. I tried booting it from the OS X CD by holding C during startup but it won't work. It just gets stuck on the white or gray screen with the apple logo. Nothing else. I'm assuming that it's because the software version on the Mac is 10.6.8 but the boot disk I'm using is 10.6.3? But I'm not sure.
    I also tried booting the CD with holding the option key and choosing the disk, same problem.
    Opening Disk Utility while regularly logged in, won't let me delete.
    Also tried changing the setting of what to boot in on startup, still gets frozen on the apple logo.
    Please what can I do to fix this and delete everything?
    Thank you in advance!

    Clean Install of Snow Leopard
         1. Boot the computer using the Snow Leopard Installer Disc.  Insert the disc into the
             optical drive and restart the computer.  After the chime press and hold down the
             "C" key.  Release the key when you see a small spinning gear appear below the
             dark gray Apple logo.
         2. After the installer loads select your language and click on the Continue
             button. When the menu bar appears select Disk Utility from the Utilities menu.
             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
             size.)  Click on the Partition tab in the DU main window.  Set the number of
             partitions to one (1) from the Partitions drop down menu, set the format type to Mac
             OS Extended (Journaled, if supported), then click on the Partition button.
         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
         4. When the installation has completed your computer will Restart into the Setup
             Assistant. Be sure you configure your initial admin account with the exact same
             username and password that you used on your old drive. After you finish Setup
             Assistant will complete the installation after which you will be running a fresh
             install of OS X.  You can now begin the update process by opening Software
             Update and installing all recommended updates to bring your installation current.

  • Hard reset for macbook pro

    How do I do a hard reset for the MacBook pro?

    It cannot boot from the disk it tried booting from.
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

  • Factory reset for macbook air 2012???

    I was given a macbook air and I would like to factory reset it but I dont know how. he doesnt remember any old passwords and ive never used a mac. the OS X UTLITIES panel appears when I turn it on . I just wanna bring it back to "right out of the box" status. help! lol id really appreciate it

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
    How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number onthis page. Then find the model on this page to see what OS version was originally installed.
    It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
    1. If you don't own another Mac
    a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    2. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    3. Partition and install OS X
    a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    c. An unusual problem may arise if all the following conditions apply:
              OS X 10.7 or later was installed by the previous owner
              The startup volume was encrypted with FileVault
              You're booted in Recovery mode (that is, not from a 10.6 installation disc)
    In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
    d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    4. Other issues
    a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

  • Factory resetting a macbook pro 13" 2012 model with 10.9.4 OS running

    Hi. I have a macbook pro 13" 2012 model with 10.9.4 OS running. I want to restore it back to factory settings. I tried the command   R at the boot but after downloading the os through internet, it does not allow me to install it. The error is shown that i have a newer os and cannot install it to the older one. So is there any other way to do this?
    Also when i use the option key at boot up it shows Recovery 10.9 and when i click on that the mac shuts down, every time.
    Thanks.

    Boot into Internet Recovery mode, ⌘⌥+R, select Disk Utility, and erase and reformat the HD, quit Disk Utility, and restore the OS. That should put the OS the machine shipped with on the HD.
    iMac (27-inch Mid 2011), OS X Mavericks (10.9.4), SL & ML, G4 450 MP w/Leopard, 9.2.2

  • Graphics card reset for macbook pro

    I keep getting pixelization from time to time on my screen when it boots up.  How can I reset the graphics card to try to get rid of it?

    Hi urbanexus,
    It sounds like if it boots to a pixelated screen you need to reboot to make it normal again. As screen settings are held it PRAM, try resetting that.
    Apple computers: Troubleshooting issues with video on internal or external displays
    Reset the system
    You can reset the Mac's parameter RAM and SMC.
    Reset the resolution
    Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
    Start up in Safe Mode.
    From the Apple () menu, choose System Preferences.
    Choose Displays from the View menu to open the preferences pane.
    Select any resolution and refresh rate that your display supports.
    Restart your computer.
    OS X Mavericks: Reset your computer’s PRAM
    Shut down your Mac.
    Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on your Mac.
    Immediately press and hold the Option-Command-P-R keys. You must press this key combination before the gray screen appears.
    Continue holding the keys down until your Mac restarts, and you hear the startup sound for the second time.
    Release the keys.
    Resetting PRAM may change some system settings and preferences. Use System Preferences to restore your settings.
    Best regards,
    Nubz

  • Restore to Factory Settings for MacBook Pro?

    I want to delete everything from the Hard Drive and restore it to factory settings, as if it were a new computer. I just felt like it was way too cluttered, too much on it, and slowed everything down.
    I backed everything up already, now I just want to restore it to factory settings.
    I have Mac OS X 10.6.8
    Snow Leopard.
    The problem is, I bought it in 2010, and I lost the start up disks along the way.
    All the message boards I've seen, I need the disks. How can I do it without the start up disks?
    I want to just restore it to factory settings and then upgrade to OS X Mavericks.
    Can someone help me?
    Thank you so much!

    Clean Install of Snow Leopard
    Be sure to make a backup first because the following procedure will erase
    the drive and everything on it.
         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
             with your computer.  Insert the disc into the optical drive and restart the computer.
             After the chime press and hold down the  "C" key.  Release the key when you see
             a small spinning gear appear below the dark gray Apple logo.
         2. After the installer loads select your language and click on the Continue
             button. When the menu bar appears select Disk Utility from the Utilities menu.
             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
             size.)  Click on the Partition tab in the DU main window.  Set the number of
             partitions to one (1) from the Partitions drop down menu, click on Options button
             and select GUID, click on OK, then set the format type to MacOS Extended
             (Journaled, if supported), then click on the Apply button.
         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
         4. When the installation has completed your computer will Restart into the Setup
             Assistant. Be sure you configure your initial admin account with the exact same
             username and password that you used on your old drive. After you finish Setup
             Assistant will complete the installation after which you will be running a fresh
             install of OS X.  You can now begin the update process by opening Software
             Update and installing all recommended updates to bring your installation current.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • HT4718 how can i get osx lion its not on the app store and i have factory reset my macbook pro and now cant download even though i brought it a year ago?

    i might be stupid, but i cant find osx lion which i paid for a year or so ago, all it shows is mountion lion which i would have to buy. anyone have any ideas as to how i can redownload lion osx, 10.7.5 thanks.

    Hopefully, you saved a copy of that ill-designed installer which deletes itself during the installationi process, necessitating wasting resource DLing it over and over again. Sheer madness and toatlly anit-green in behavior.

  • How to reset my macbook pro to factory setting?

    How to reset my macbook pro to factory setting?

    Click here and follow the instructions. If the computer originally shipped with Mac OS X 10.6.8 or earlier, when you reach step 5, insert its original disk, restart with the C key held down, use the Disk Utility to erase the internal drive, and install a fresh OS.
    (116291)

  • Hi, I am going to reset my Macbook Pro to factory settings but I would like to back it up first. I have backed it up to an external Hard Drive so if I were to wipe the laptop, would i be able to retrieve all of my files and applications

    Hi, I am going to reset my Macbook Pro to factory settings but I would like to back it up first. I have backed it up to an external Hard Drive so if I were to wipe the laptop, would i be able to retrieve all of my files and applications. (Office Mac, Adobe CS6, Logic Pro)

    When OS X asks you to restore a backup, it will allow you to select what you want to restore from the backup, Just select the things you need, because if you select everything, you will be in the same status as before restoring the Mac to factory settings. This has nothing to do with erasing the hard drive
    It's OK to make backups with Time Machine

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