Factory Reset Ipad Air without password?

Hi guys,
Need a bit of help I work in retail and have a customer who returned and ipad to us without factory resetting first and also we can no longer contact her to get the password so we can reset it ourselves.
Is there a way I can bypass this and factory reset it without the password?
Cheers

I see now. It just seemed so odd without the context that you just provided.
I have no clue how the vendor/supplier relationship works with Apple, but I would contact them and explain the situation. I have to believe that they have a way of dealing with this issue with their resellers.
Other than getting help from Apple, there isn't anything you can do unless she is willing to cooperate. I would be tempted to take legal action against her if I could.

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~~~~~~~~~~~~~
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~~~~~~~~~~~~~
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 Cheers, Tom

Factory Reset Ipad Air without password?

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