Factory Reset Old Nano On PC (Was Formatted On Mac)

I borrowed a friend's old Nano -- I believe it is a 2nd gen. (Long and skinny design and, I'm pretty sure, no video).
I used it with my Mac and my iTunes. And I must have done some sort of reset so that iPod worked on my Mac and played my music.
I returned the iPod to him and suggested he would need to restore / reformat / ... to make the iPod work with his iTunes on his PC. No suggestion of playing my songs or the stuff I would have loaded on the iPod. He wants a clean reset and wants to load his music from his iTunes on his PC.
He can't get it to work. The Nano is charged up but when he plugs it into his PC it doesn't show up.
I'm flying a bit blind here -- not sure what generation of Nano, what iTunes nor what version of Windows.
Any advice what I should suggest he do (or I should do the next time I'm at his computer)?
Would it do any good to do a factory reset using my Mac?
Can the Genius Bar people do the reset?
...Thanks

Yes. The Genius Bar can help you set it back to format it needs to be in.
Has your friend tried resetting the nano with it connected to his PC? To do this, press and hold both the Select and Menu buttons together long enough for the Apple logo to appear.
If you are up for the job, see this article for information on how to format the iPod as FAT32 using Disk Utility on your Mac.
http://www.methodshop.com/gadgets/ipodsupport/erase/
B-rock

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http://www.apple.com/itunes/download/
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Hello!
I have a T510i with windows 7. I ran a factory reset from the F11 menu, but it didn't really reset everything and now my windows udates doesnt work anymore. All of them fail, but i keep getting new ones.
My question is, if I format the C drive, can i then run the factory reset from F11, and would the wipe force it to do a full reset?
Also, what partitions should exist? I have the C drive and the recovery drive, should there be any more?
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Hi Lead_org!
I bought it aprox 14 months ago, so it might just have ended. I'm not sure for how long my warranty was and I can't access those documents now, as I'm right about to go on a 6 month trip to India. (DESPERATLY trying to fix my computer before I go).
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I split my main partition in two to run a dual boot with Ubuntu. From this point on I started getting INVALID_KERNEL_HANDLE BSOD's in Windows randomly. So, I deleted the Ubuntu partitions and extended the Windows partition back to it's original size (or so I think), but the same BSOD still appears.
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Factory Reset Old Nano On PC (Was Formatted On Mac)

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