Factory reset or restore from backup?

I tried removing a Windows partition the wrong way and I am unable to restore to a single partition. So I have the Macintosh HD and BOOTCAMP disks. The data on the BOOTCAMP disk was erased using Disk Utility. How do I restore to a single partition? Factory reset or restore from backup? My back up was from before I added the Windows partition but I have a gut feeling that's telling me this might not work.

Welcome to the Apple Support Communities
It looks lke you erased the Boot Camp partition. To delete it, try opening Boot Camp Assistant. If it can't delete this partition:
1. Open Disk Utility and select the hard disk at the top of the sidebar.
2. Go to Partition tab, choose BOOTCAMP on the bar and press - button to remove the partition.
3. Press Macintosh HD at the bottom right corner, so you will be able to drag it to the bottom of the bar, and press Apply.
4. The Mac OS X partition will be using all the space of your hard drive and the Boot Camp volume will have been deleted

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I've had to reset my ipad to factory settings and restore from backup (have also got new softwear) my passcode is now not working - any ideas on the default?

i've had to reset my ipad to factory settings and restore from backup (have also got new softwear) my passcode is now not working - any ideas on the default?

Typos mad = and
Receive = retrieve

Reset and restore from backup

If I do a reset or restore will I lose my text messages?
Thanks in advance.

Thanks for the prompt confirmation.

HT1766 After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music s

After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music screen?

Well, it's certainly behaving as though the phone that was backed up was synced to a different iTunes library.
I'm going to throw one more thing out there... Yes, you backed it up to this computer... Was the phone previously set up to sync with this computer? Or was it syncing with a different computer and you just backed it up to this one?
You may have to end up setting it up as a new device and rebuilding the phone by manually re-syncing your data, apps, music, etc. to the phone.
Trying to keep your library on a different drive can be tricky. If iTunes starts up and the library isn't available, it may end up generating a new library ID, meaning that you could easily find yourself in exactly the position you're in now...
I'm curious why there was a need to restore your phone to begin with... It may not have any bearing on this at all, but it could.

After restoring from backup, iPad hangs after sliding to unlock-I have to reset every time to get it to work--Any fix?

I have a first generation iPad.
After having crashing issues I restored from backup.
Since restore, whenever I slide to unlock, it hangs for few minutes. Then I get a pictrue of the spinning circle but is doesn't spin---just hangs there--frozen.
I have to reset the iPad to get it to function every time (holding down the home button/on-off button).
Any ideas on how I can resolve this issue?

Seems to have something to do with the passcode. I turned the passcode off and now there are no issues.

HT201210 Synching iPhone after factory restore and restore from backup; synching appears stuck on Step 5 of 5, "waiting for items to copy." That message displays for hours with no apparent progress.

Synching iPhone after factory restore and restore from backup; synching appears stuck on Step 5 of 5, "waiting for items to copy." That message displays for hours with no apparent progress.

I never had this problem, but just noticed it happening.. Please note it's a BUG. I went out and bought a 128GB iPhone just to hold all my songs. It wouldn't work. This never happened with the iPhone 3/3s/4/5/5s but started happening with the iPhone 6. After 40 hours of working through all possible solutions on the web and with Apple cares support (supposedly senior level) They finally suggested what the problem was. I had "Convert higher bit songs to 128 aac" Checked. This does not work One more thing when I unchecked that, the sync took like 3.5 hours instead of the 9-12 hours is usually took even on the smaller iphones. I have 98.7GB of music. Before I was just syncing a list of specific songs.
The syncing seems to be random when it has the problem though.

HT1766 i am trying to restore my iPad from a backup. I do not get the option of restoring from backup.... I only get restore to orginal settings?

I was attempting to update my ipad to the newest OS system and it crashed... I came back with it saying that it had an error and did not update. Now I only get the iTunes logo on the ipad witht he usb cord picture.
I have gone into iTunes & it says I have to do a restore. But it does not give me the RESTORE from Backup option. Only the Restore to Factory Settings. Is this normal?
Thank you for any help you can give me.
D

Marrtin S wrote:
Hi I am trying to restore my iphone from the itunes back and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?
You can't get it reset; if you could there would be no point in having it. If you have an encrypted backup there are two ways this could have happened:
You checked "Encrypt Backup" in iTunes at some time in the past, either intentionally or by accident
You have a corporate MS Exchange account and your Exchange administrator installed a security profile on your phone that requires the phone'a contents to be encrypted. This, in turn, requires the backup to be encrypted for obvious reasons.
In either case you were prompted for a password the first time you backed up after whichever of these happened. So think about what you might have entered for a password at that time. Fortunately you get an unlimited number of tries. Other threads on this subject have shown that it is always a password known to the user, so it wasn't something made up by iTunes. Also, everyone who has figured it out has found it to be a different password type, so try your Apple ID password, your computer's login password, your WiFi password, your corporate domain password, etc. And try passwords that may have been changed since your first backup. As a last resort there is a professional password cracker available, but it isn't cheap - it's targeted at the law enforcement market - from Elcomsoft. There are also some scam password crackers available that don't actually work and possibly steal your information. It's likely that a developer of one or more of these will post a response with a link (possibly hidden) to their "product". So before clicking any links you might want to install the Web of Trust plugin that keeps track of scam sites and warns you. http://www.mywot.com.

Itune forces to setup as new ipad or restore from backup?!

I have 3 ipads and 2 iphones in my house sharing the same apple ID, but when I tried to connect one of the ipads to itune on my PC, it only gives option to set up as new phone or restore from backup, either option would wipe out the data I already have on the ipad. All other devices can connect to itune without problems. Found another thread with the same problem, but the solution of logging on windows with different user does not solve my problem. Can anyone help? Itune has to be the worst and dumbest product from apple!

I too have this very frustrating issue. It worked fine 2 weeks ago.
I have two devices setup, and they have the same name, but that has never been a problem as one is a 5G 80GB iPod, and the other is an iPhone 3GS.
Now, everytime I plug my iPhone into my PC, iTunes comes up and asks me to restore.
Grrr... I have restored 3 times. I have also performed a complete iPhone reset and a restore... same thing, and I have no idea why.
Please help.
Thanks,
S.

Restore from backup or setup as new?

If I am having software problems should I restore and setup as new?
I really wanna save my camera roll etc, can I just restore from backup?

You can.
Software problem -factory restore- 100% fix
Software problem -restore from back up 30% fix
you can also save your camera roll before restore, that is what I would do.

I just got an iphone 6. Not all of my music was on itunes, so I logged in and instead of clicking set up as new iphone I hit restore from backup, thinking it only pertained to the music in itunes. Now my new iphone looks just like my old iphone and h

I just got an iphone 6. Not all of my music was on itunes, so I logged in and instead of clicking set up as new iphone I hit restore from backup, thinking it only pertained to the music in itunes. Now my new iphone looks just like my old iphone and has iphone 5 settings. How can I undo and get back to iphone 6 settings?

Settings/Reset/Erase all content and settings...
Recently I had to do the sequence above and when the phone rebooted, it came up as a new phone.

HT4946 cannot find itunes backup on my PC (win xp). want to move over to external hard drive to restore from backup bc PC not enough space

i just restored my ipad2 to iOS 6.1.3 yesterday. i have been trying to restore from backup, but i keep getting error messages from itunes (running latest version of itunes) that says there is not enough space to save the backup on the computer. i have tried clearing up as much space on my PC (windows xp), but there is still not enough room. and ive tried disk cleanup on my computer and resetting the ipad and running it through recovery mode (as some articles sugggested it would help with restoring after failed attempts). i read on another question in the apple support discussions that someone just moved his whole backup folder into his external harddrive and then he was able to restore from backup.
the backup is definitely saved on my computer (itunes confirms that), and the backup folder is supposed to be here \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\, but im still not finding it with that file path. i get as far as "username" and then i dont see "application data" and so on. but when i try searching that file path in google chrome, i find it and i see it, but its strange that i cant find it in the "docs and settings" folder in my C drive.
please help! i just want to be able to move the backup folder to my external to restore from backup. thank you in advance!!

Thank you! I was able to find it. Im sorry, i have a few follow up questions. Does the iTunes have to be running from my external as well to do the restore from backup? And if so, how do I move iTunes to external and run it from there? Also, I just copied over the "backup" folder (last part of that file path to my external, is that enough, or did I have to copy it starting from the beginning (docs and settings and so forth)? Lastly, when I select restore from backup in iTunes, would it automatically know that it's the copy on my external to restore backup from? Or do I have to delete or do something with the original file path in my computer?
Thank you!

Used iTunes to restore from backup and the Apple ID that shows up is a very old one

I have an iPhone 4s. I recently lost all of my contacts for some mysterious reason. I personally think it's a conspiracy by Apple to force me to upgrade to a new phone. Anyway, I hooked my phone up to my computer (Windows 7) and from iTunes I went to Devices, Restore from Backup. I know that within the last few weeks that I backed it up onto iTunes but I cannot figure out from the newest iTunes how to find it. So I restored the backup but it backed up from November of 2012 (I am only assuming this because the most recent pictures that are in phone are from that date). It did restore my contacts from 2012 but there are no recent contacts in there plus I lost all my photos from November 2012 on. Which is no big deal. My problem is that the Apple ID that is showing up is from a very old account. The e-mail address is no longer even valid.I tried to delete iCloud from my phone so that I could put it back on with my new Apple ID but I cannot remember the password of my old id. When I go to reset my password for my old id and the security questions come up the first thing it asks for is my date of birth. When I put my date of birth in it says:
The authentication information provided does not match our records. Please verify your personal information and try again.
I know that I did not enter the wrong birth date when I first set up that account. So now I am stuck because I cannot get any further without that date of birth. I HOPE SOMEONE CAN HELP. PLEASE AND THANK YOU.
PS-Not sure if this matters but I also upgraded to iOS 8 directly before I did the Restore From Backup.

Hello risenhauer,
Thanks for using Apple Support Communities.
To reset your Apple ID password without knowing your security questions or have access to the email account, you will need to contact Apple Account Security in your country. Links to contact can be found in the article below.
Apple ID: Contacting Apple for help with Apple ID account security
Take care,
Alex H.

I try to open I photo and I get the message, your iPhoto library is damaged...please restore from backup. But i din't made backup copy. How can i delete previous library and work wrom the new one?

I try to open I photo and I get the message, your iPhoto library is damaged...please restore from backup. But i din't made backup copy. How can i delete previous library and work wrom the new one?

Try this (assuming you're using iPhoto 12): make a temporary, duplicate copy of the library and try the three fixes below in order as needed:
Fix #1
delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your Home/Library/Preferences folder.
delete iPhoto's cache files that are located in your Home/Library/Caches/com.apple.iPhoto folder.
reboot, launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding the the Option key. You'll also have to reset the iPhoto's various preferences.
Fix #2
Launch iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library.
Select options #1, #2 and #6.
Fix #3
Rebuild the library using iPhoto Library Manager as follows:
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

Updated iPod to iso 6.0 and memory now takes up too much space to do a restore from backup ?

I just updated to iso 6.0 and my iPods usage now has 3.2 GB of space used by "other" and I have none of my apps on it or music ect. But it won't allow me to put my stuff back on the iPod because when I try to restore from backup it says I don't have enough space. I don't have contacts or anything on my iPod so what's other and how do I get rid of it. I jus want my iPod how it was cause its useless now cause I have nothing on it and I can't put my apps and music back on it?

An "other" that large usually indicates that the "other" included corrupted files. Usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Backing up, updating, and restoring iOS software
Also see this previous discussion:
How do I get rid of 10GB "other...: Apple Support Communities

How to flush apps from iPad2 using a "Restore from backup"

When I receive an iPad back from loan (library environment) it frequently has additional apps loaded by the borrower, over and above the small set of apps that we provide when the iPad is checked out.
If we reset the iPad (Settings/General/Reset/Erase All Content and Settings) and then restore from a canonical backup, the iPad is rendered "fresh" with no evidence of the previous borrower and ONLY the small set of apps that we provide.
However,
If we simply restore from the canonical backup, without the reset, the evidence of previous use is limited to just the additional apps that the previous borrower installed. In effect, the iPad contains the union of our standard set and the previous borrower's additions. All the data, media and settings (even defaults such as iCloud and Store IDs) are removed. The iPad is "fresh" except for the additional app or apps.
The simple restore from backup is much faster than the reset+restore and would be preferred.
Manual inspection and removal of borrower-installed apps is too time consuming.
Looking for a procedure that would force the app list down to only the one in the backup...
Any comments?

=> ex_spy_guy
Thank you for your prompt and thoughtful comment.
The library is institutional but is not publicly funded. Our policies are not traditional, therefore.
We wished to give the early patrons the ability to experiment with apps of their own discovery that they provision using credentials that they already have or that they create for the purpose. We have no record of their credentials and they do not have the Library's credentials. We never attempt nor allow the iPads to be sync'd on our duplication station. I agree with almost everything that you are saying but:
- we loan a "fresh" iPad that has been restored from a tightly controlled (never sync'd) backup
- we are returned an iPad that contains the initial app set + user settings, media, bookmarks, history etc. + one or more apps that the user has installed using his own credentials
- the iPad is connected to iTunes (on Lion) with automatic sync disabled
- we control-click on the iPad device name and restore from backup using the virgin backup mentioned above
- the restore takes 10 seconds or less since no new apps nor media is added
- the resulting iPad contains no user settings nor data but does still contain the app(s) that the user added
- if the iPad is reset to remove ALL non-firmware apps and then is restored from the same image, the users apps do not appear, just as one would expect. This takes 10-12 minutes with the app set that we currently provide. We find this burdensome for frequent use but it's perhaps necessary...
It surprises me that the users' apps survive a "Restore from Backup" process.
Unlike a traditional disk image (OS X .dmg for example) the iPad restoral "image" (~Library/Application Support/MobileSync/Backup/) contains no binaries. It's just a manifest of XML files in a folder and describes what .ipa binaries should be loaded from the iTunes library. iTunes does not, apparently, exclude (delete the encryption key of) binaries that are not provisioned in the manifest. Everything else gets zeroed-out of the iPads but not the foreign .ipa files. Is this a feature or a bug?

Factory reset or restore from backup?

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