Factory Reset without Admin Password, MACbook Air

I have a Macbook air 10.9.4
I want to reset it to the factory settings. I do not know the admin password though. I tried doing to holding down command and R thing, but all that happened was a grey screen came up with a picture of a lock, and a block for a password to be entered in, but I don't have a password.... Please Help!!

It depends on the person, I suppose. But ordinarily Apple is pretty supportive of authorized persons only having access to a laptop's contents when the owner has set a firmware password.
One has to understand that a firmware password's purpose is to protect. It would serve no purpose if anyone could simply ask that the protection be removed. The service to remove the protection is a benefit only afforded to legitimate owners.
The seller should have released his registration the moment it was sold. This permits YOU to then register it to yourself. You should take care of this matter before taking it in.

Similar Messages

  • How do I reset the admin password on MacBook Air

    Does anyone know how to reset the admin password on MacBook Air ?

    OS X 10.7 Lion, 10.8 MountainLion & 10.9 Mavericks
    Reset Password starting from Recovery HD
    Start the computer,then press and hold down command and R keys to start into recovery partition.
    When you see the Apple logo, release the keys.
    Wait until  OS X Utilities window shows up.
    Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
    from the drop down.
    Terminal window will appear.
    Type in   resetpassword   and press enter on the keyboard.
    Leave the Terminal window open.
    Reset Password Utility window will open with Macintosh HD selected.
    Select the user account from the popup menu box.
    Enter a new password.
    Reenter the new password for the user.
    Enter a hint.
    Click the "Save" button.
    Click  in the menubar and select Restart.
    Log in.
    If Keychain dialog box appears, select “Create New Keychain”.

  • How to do Complete factory reset without Yosemite Disk on Macbook Air

    how to do Complete factory reset without Yosemite Disk on Macbook Air

    You install the original shipping OS. If that came on a disk, use that. If it is newer than a late 2010 model, Use Internet Recovery: OS X: About OS X Recovery - Apple Support

  • How do i reset my laptops permission without resetting my admin password?

         Listen, I have a school laptop and ofcoarse they have put their own tweaked operating system on their that blocks me from accessing different parts of my laptop and opening any third party apps. As any mac person like myself I have worked my way around the permissions by using a 'ksadmin' file in a particular MacOS folder. You would think now that I have worked this out why would I need to reset my permissions. Well it's because I cannot drag anything into the applications folder and there are some games and files that the 'ksadmin' will not run. The purpose of the 'ksadmin' file is to trick the containing folder that I am actually an administartior of this laptop. So could someone please tell me how to reset my permissions without resetting the admin password. If i reset the admin pasword (I have before) they will find out!
    Thanks
    Daniel

    Then, I'd give it back to them and insist on one with the factory-provided OS. Barring that, put a bootable backup/clone onto an ext HD, boot into recovery mode, wipe the drive, and restore the OS. That will be Apple's nonbutchered OS. Then, on first boot use the Setup Assistant to migrate from the backup/clone.

  • How can I reset my admin password on my Macbook Pro?

    Hi, it's been a few months since I've had my Macbook Pro, but I need help. I completely forgot my admin password because I never really use it, but I am trying to make changes to my laptop and need it. Is there any way that I can reset my admin password WITHOUT deleting any of my stuff? I have a lot of school work saved on my laptop, and I absolutely cannot lose it! Please help! Also, can you please give step by step directions? I am not the best with technology, so I need to know exactly what to do. Please help!

    Snow Leopard and earlier:
    http://support.apple.com/kb/ht1274
    Lion and later:
    https://discussions.apple.com/docs/DOC-4101

  • How do i reset an admin password without knowing the original?

    How can i reset my admin password on my macbook pro without knowing the original password?

    Insert a compatible Mac OS X DVD, restart with the Option key held down, and use its Reset Password utility. If the computer has a firmware password set, you need to know that.
    (58431)

  • How can I safely reset my admin password without an installation disk?

    If anyone could please help me!
    I have a Macbook Pro edition 2011 from Australia.
    I have completely forgotten my administrator password resulting in me not being able to access a lot of things such as downloading adobe reader etc.
    I also cannot find my installation disk drive to start again!
    Does anyone have any tips of how to reset your admin password from the computer without losing all files?
    Thank you!

    Welcome to the Apple Support Communities
    https://discussions.apple.com/docs/DOC-4101

  • I bought a used Macbook that came with the OS 10.7 upgrade, How can I reset the admin password?

    How can I reset the admin password I don't have the old password. I bought it used and the disk's it came with are OS 10.5 how can i get this password reset without losing any of the upgrades or files?

    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.
    Or see Reset a Mac OS X 10.7 Lion Password and OS X Lion- Apple ID can be used to reset your user account password.

  • My Macbook is running on OS 10.5.8. However, I forgot my admin password. I would like to find out if I can use OS 10.6 CD to reset the admin password while upgrading OS? Also, will all my files be still present after upgrade??

    My Macbook is running on OS 10.5.8. However, I forgot my admin password. I would like to find out if I can use OS 10.6 CD to reset the admin password while upgrading OS? Also, will all my files be still present after upgrade??

    1. Should be possible to do that; go to the Utilities menu and select 'reset password' before starting the installer. (while booted from the DVD of course)
    2. Standard installation of SL only replaces system components; applications, user data and preference settings should not be affected.
    3. But you do have a backup just in case, don't you?

  • Reset my admin password on my Macbook Pro

    I am new to Apple and just purchased a MACBOOK PRO.  We have two user ID's.  When I am on my user ID and need to update software< I'm required to input a admin user name and password.  The other user on the MAC is the admin and doesn't remember the password.  How do I reset the admin password?  I have no discs, which is how Apple support describes as necessary to reset.

    Forgot Your Account Password
    For Lion, Mountain Lion, or Mavericks
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see:
           Reset a Mac OS X 10.7 Lion Password
           OS X Mountain Lion- Reset a login password,
           OS X Mavericks- Solve password problems,
           OS X Lion- Apple ID can be used to reset your user account password.

  • How to reset the admin password for Mac OSX 10.5.8

    I have a 2008 Macbook Leopard version of the Mac OSX 10.5.8.  My DVD optical drive does not open, and I need to reset the admin password because we have forgotten what it is.  Wondering if it is possible doing it at home some step by step process I am fine with deleting all the contents saved on the macbook as well.

    Not without the optical drive. You would need to insert the install disc to reset the admin password.
    But you may be able to do this in single user mode >  10.5: Reset a user's password in single user mode - Mac OS X Hints

  • If I reset my admin password, will Time Machine backups be impacted?

    I have a Mac Mini, OS X10.6.8. I forgot my admin password, but I see I can reboot with specific commands to reset my admin password. Before I do this, I would like to know if files on my computer AND/OR backup files on my Time Machine will be impacted. Will all remain the same, no disrupt if I reset by rebooting and giving commands? Thanks!

    Time Machine won't be affected. Neither will your files, except the keychains, which will be reset to empty. You can't recover those without the password.

  • How can I install adobe without admin password ?

    May someone please teach me how to install adobe without admin password ? I can't remember the password ! Thanks in advance !

    Reset the password
    OS X: Changing or resetting an account password
    Forgot Mac Password? How to Reset Your Mac Password (with or without CD)
      Reset mac mini admin password: Apple Support Communities

  • I am trying to reset my admin password because I forgot my original one.

    I am trying to reset my admin password because I forgot my original one.

    OS X: Changing or resetting an account password

  • How To Reset Blocked Admin Password

    i need to reset my blocked  Admin Password, please help. Thank you.

    This link will take you to replies in another thread from two senior contributors.   Suggest you check it out.
    How do I reset my admin password?: Apple Support Communities

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