Factory reset

I have a new 21.5 iMac with 10.8.2 and need to reset it to factory state so I can start again - please help

I have adjusted security settings and it seems to have doen something - actually erasing files

Similar Messages

  • Thanks for responding.  Since I upgraded ITUNES to IOS 6, my IPOD Touch no longer works at all.  I had numerous apps, music and videos on this touch.  It made me restore to factory reset and it still does not work!!! Nothing I do will work on this touch n

    Thanks for responding. Since I upgraded ITUNES to IOS 6, my IPOD Touch no longer works at all. I had numerous apps, music and videos on this touch. It made me restore to factory reset and it still does not work!!! Nothing I do will work on this touch now. I have so much data on this, I don't want to loose or have to restore!
    Can you help me?
    Thanks

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • I did factory reset but when I reinstall my MacBook it says my Apple ID is temporary unavailable plz let me know

    I did factory reset but when I reinstall my MacBook it says my Apple ID is temporary unavailable plz let me know

    BDR5000 wrote:
    I already tried to search if my gmail address is already used under my name by searching for apple id's but when I type my gmail address with my name it says "No apple id found"...
    Even if the email address was only associated with another Apple ID (as an alternate or rescue email address), it would not be available for use as your Apple ID (email addresses can only be associated with a single ID).
    There isn't anything you can do to troubleshoot this on your own.  You could try contacting Apple support to see if they can help.  You are not normally charged for support questions related to your Apple ID.

  • HT3728 Does factory reset go back to latest firmware update.

    I have resently updated my airport express to latest firmware. The airport express is configured as an extension to my wifi with an Extreme as main device.
    Shortly after the firmware update (1-2 days) the express stopped working and status light turned yellow.
    I have since then tried to do factory reset several times without getting the device up and running again.
    When doing factory reset the status light turns yellow after releasing the button and stays amber with short interval with green (1 second every minute or so)
    I have not been able to discover the express from my iPad, iPone or iMac again.
    Could the reaons be latest firmware update?
    Any advice to get it back to normal?
    Thanks,
    Per

    Does factory reset go back to the latest firmware update.
    A Factory Default Reset will not affect the installed firmware.
    Shortly after the firmware update (1-2 days) the express stopped working and status light turned yellow.
    A solid amber light is unfortunately an indication that the internal power supply inside the AirPort Express is failing, or has failed.
    I have since then tried to do factory reset several times without getting the device up and running again.
    The AirPort Express has failed, and will need to be replaced.
    When doing factory reset the status light turns yellow after releasing the button and stays amber with short interval with green (1 second every minute or so)
    This is yet another confirmation that the Express has failed, and will need to be replaced.

  • Can i backgrade my iphone 4s from ios6.0.1 to ios6? - Wifi is greyed out and will not switch on, tried factory reset but keeps restoring to ios6.0.1, please release ios6.0.2 ASAP apple!

    So yeah I recently upgraded to iOS 6 fine no problems, a few bugs here and there regarding txt shortcuts not working when imessages switches back to sms when loosing 3g but nothing major.
    Then a few weeks ago I updated to iOS 6.0.1 as I thought maybe a few bugs would be fixed.  I backed up my phone (for the first time with iTunes).  Then after the 6.0.1 update I had (as it seems a lot people have had) a problem with the wifi not switching on and being dimmed out.  I tried various "reset the phone" "reset the network settings" options that people have put on these support forums.  So my last option was to reset the phone to factory settings- I did this two times, firstly reseting it to factory settings and restoring it to the back up, then reseting to factory settings and setting the phone up as new.  After doing this second reset my phone did not go back to iOS 5 (which is factory settings) but iOS 6.0.1 and I still have the same Wifi problem.
    Apple- please release 6.0.2 ASAP, this bug is costing me ton of 3g data as I use my iPhone regularly for work and use it at home all the time.
    Is there anyway I can back grade to ios5 or ios6?
    PLEASE HELP!!
    thanks
    Martyn

    Ok after reading a few posts I relalise you can not down grade os on iphones and never have been able to.
    But how come I can't factory reset my phone properly? sure factory reset will mean it will reset the phone and its os to the os that it built with with was ios5?

  • How to restore an X61s (MBR?) to access ThinkVanta​ge Factory Reset

    Hello Community,
    I read several posts regarding different kind of boot problem scenarios, but nothing fit so far..
    I can successful boot into the Windows XP Professional partition; but somehow I messed up all my network drivers during a bluetooth software experiment. Tired of trying different drivers, but, hey, no problem, there is a hidden 6 GB Lenovo partition on the harddrive that is supposed to reset the X61s to factory settings.
    However I cannot boot into that partition. A collegue has an X61s as well; when he presses the blue ThinkVantage button on restart he gets to that Recovery / Factory Reset screen. When I press that button I only get a choice of [ESC] Continuing to boot, entering the bios or [F12] choosing a different boot device. I'm assuming that this somehow has to do with me resetting the MBR to a "standard one" with one the many MBR tools out there. (I tried GRUB on there last year for an Ubuntu installation that I removed already by now.)
    So I copy the 512 MBR from my collegue, write it to my MBR (MBRWizard); as a result the Windows partition doesnt boot anymore (dead cursor top left). Booting again from my Utilities CD (thank god I have an external USB drive), restoring to that "standard" MBR.
    At this point I don't care about the factory recovering anymore and try the Win XP Pro DVD from my desktop; after all I have the product key printed on the bottom of the X61s. Result: Bluescreen; possibly harddrive failure; which I cannot confirm returning to HD scans from the running Xp partition.
    So now I am puzzled: How can I reset my X61s to the factory standard or install a new XP on it?
    How can I get the original ThinkVantage button rescue screen back? (As suggested in a different forum post, I installed the latest Rescue&Recovery 4.2, but no differences) I found a link to an MBR repair DISK to download from Lenovo. Don't have an external drive; so also no option.
    Could anybody please point me in the direction from here? I'm ... lost.... : /
    Thanks
    waldemar
    Moderator Note; please update your profile with your correct country location as per the forum rules. Products, options and services vary from market to market, also within Europe. Knowing your location helps us help you
    Message Edited by andyP on 09-08-2008 08:41 PM

    Sorry. That was mostly just boiling rage after someone walked into the office in the middle of the day and stole multiple phones. (We develop iOS apps…) We were googling frantically and trying to figure out:
    "Okay, so we locked the phones. WTH, they just showed up at Smith Street? Okay, well we offerered a reward. Is someone gonna reset them and sell them? Can they even reset them? Should we erase the phones? Are they already bricked if they're locked? Does erasing the phone protect data? Or does it just unlock it and hand it to the thief on a silver platter?"
    So long story short, we erased them. Then became unclear whether that protected the data or whether it really just performed a factory reset and made the phones resellable. At any rate it's pretty clear they're not coming back.
    Bottom line: the euphemism of 'lost phone' is frustrating when you can pretty clearly watch your phone getting stolen. Given the number of phones that do get stolen, it's frustrating that it's so difficult to track down what the different options are actually doing and what the ultimate fate of your phone will be.
    Question 1: We click 'Lost Mode.' Is there a way for someone to do a factory reset and sell the phone?
    Question 2: We clock 'Erase phone.' Is there a way for someone to do a factory reset and sell the phone?
    Question 3: We clock 'Lost mode' followed by 'Erase phone.' Is there a way for someone to do a factory reset and sell the phone?
    Sorry for my rude or otherwise upleasant tone before. I know they're just phones, but no one was in a good mood yesterday afternoon.

  • Factory reset - the what, why, and how for Gingerbread

    I wanted to share this information regarding a Factory Reset and how it is used for Gingerbread - both the what, why, and how - in case anyone is interested in the details. If you embark on this process, this thread is worth a close read. thanks to d.harris for writing this up for the SOAK group. good luck everyone and remember, YMMV.
    First, what does a "factory reset" do? The short answer is: it will return your phone to the condition it was in when you first purchased it EXCEPT the Android version will match your phone's latest update. For example, I had Android 2.2.1 (Froyo) on my phone before the "soak". My phone was updated to Android 2.3.3 (Gingerbread or "GB") during the "soak". I had some trouble with video performance in the Fox News app and missing album cover art in the Google Music app. So I decided to do the factory reset. After the reset was finished, my Droid X still had Android 2.3.3 on it but all of the settings had been restored to their factory defaults. And presumably, all Android operating system (OS) caches had been flushed. All of the data that was stored in my phone's memory was cleared. So my contacts were all gone. And I had to reactivate my phone (*228 1) just like a new phone and reenter my Google account info.
    Does a factory reset actually clear the entire contents of the phone's memory and re-install Android from scratch? (That's what I wish it did.) But I'm not sure that it does that because the entire process seems to go too fast for that. However, a factory reset does seem to do a better job of cleaning out the remnants of the previous OS (Froyo 2.2.1) than a standard "update" does. But that's not all.
    The factory reset also clears all of the apps that were installed in the phone's memory. And it clears all of the app data that was installed in the phone's memory. So you will have to reinstall all of your apps from the Android Market (or wherever they came from). Normally, you do not have to pay for them again because the Android Market remembers your previous purchases as long as you register your phone with the same Google account.
    However, the Android Market does not remember the free apps that you installed---so you should make a list of all your apps before you reset your phone so you won't forget the free ones. The reason I wrote "installed in the phone's memory" above is because a factory reset gives you a choice whether or not to clear your phone's micro SD memory card. If desired, it will leave it alone. So any apps or data will still be present on your card after the reset. However, your phone will not be aware of the apps on the memory card because all "knowledge" of them will have been erased from your phone's internal memory---you'll still have to reinstall ALL of your apps. But the data files will still be there. Regarding the "built-in" apps that come pre-installed with Android, they will also be restored to their original state and version when you do a factory reset. So you'll need to update some of them (like updating Google Maps and updating Adobe Flash from 10.1 to 10.3).
    Before you do a factory reset, you should have a fully charged battery becaues you do NOT want to run out of power in the middle of a reset---that could "brick" your phone. I always take an extra precaution: in addition to a fully charged battery, I also connect my phone to AC with the Motorola AC-to-USB charging adapter that came with it. Not only does it insure that I won't run out of power, it also keeps my battery fully charged so I have a 100% charge after the factory reset (you'll have a lot of work to do afterward to reinstall your apps and restore all of your Android and app settings back to your preferences).
    Here's a pre reset checklist:
    • Export your contacts to your SD card so you can easily restore them later (Contacts/Dialer menu > Import/Export > Export contacts to: SD card).
    • Make a list of all of the apps that you installed (Android menu > Manage Apps > Downloaded tab).
    • Get a copy of your Google account login info (user name and password).
    • Get a copy of your Verizon Backup Assistant PIN (if you use this service).
    • Turn off your phone and pull its battery. Wait 30 seconds or more and reinstall the battery and turn the phone back on. This will make sure that there is nothing hinky in your phone's volatile memory as the factory reset begins.
    • Fully charge your phone's battery and plug the AC charging adapter into the phone.
    Now you're ready to do the deed. Follow these steps:
    1. If it's not already on, turn on Google's "back up my data" option with Android menu > Settings > Privacy > Back up my data. This is required for the next step.
    2. Turn off the "automatic restore" option with Android menu > Settings > Privacy > Automatic restore. This will prevent your phone from trying to download every paid app that was previously on your phone all at once. It is much better---especially if you have a lot of apps---to install them one at a time. Plus, you may not want some of them to be reinstalled right away if you are trying to determine if one of them is causing trouble under GB 2.3.3.
    3 If you do not want to use Google's "back up my data" service to restore your wi-fi passwords and such, then return to Step 1 and turn it off.
    4. Begin the factory reset with Android menu > Settings > Privacy > Factory Data Reset. You'll be asked to confirm that you really want to do a factory reset and you'll be given the opportunity to clear your micro SD memory card as a part of the process. I chose not to clear my memory card because I have a 32 GB card with "tons" of music and other files that I do not want to have to restore (it would take hours).
    When should you do a factory reset? Everyone should do it before they give their phone away, sell it, or discard it. You don't want someone else to have access to your personal data! And, a factory reset can be a helpful troubleshooting tool when faced with problems.
    By the way, my factory reset did not help the video problem I was having with the Fox News app nor did it enable Google's Music app to find all of the album art on my micro SD card. Both problems persisted after the reset under GB 2.3.3.
    Finally, there are other things you can do to flush old data from your phone such as clearing the cache partition of your phone's built-in memory. This requires the use of its "Android system recover" menu. Even though I expect this cache data to be cleared during a factory reset, I did it after my reset just to make sure. Clearing the cache partition is usually what folks try before a factory rest so they can (hopefully) avoid the factory reset. I'll leave it to a Motorola staff person to go into that.

    OK, got it ...  the Power ON Factory reset procedures might have changed with GB ... 
    To get to a Factory reset using the Power up method:
    1.  Power Off phone
    2. Press & Hold the HOME Button
    3. Press and Hold the Power ON button.
    You come up to the Triangle with the Exclamation mark & android guy.
    Press BOTH the Up and Down Buttons at the same time.  This brings up the Blue menu of options.
    use the Up/Down arrows to scroll thru the choices. Press the POWER Button to Select the menu item you choose.
    You can harmlessly test this and just choose to Reboot without doing anything, just to see how it works in case you ever need to do this in the future.
    edit:  It was concluded in the test group that they changed this process to align it with the new DX2 as the camera button isn't hard-wired like it is in the DX. So likely they just wanted to make this process the same for both platforms.  At least it sounds like a good reason...

  • Keyboard (hardware & onscreen) suddenly don't work anymore - only factory reset helps

    I have my Passport for about a month now and just experienced the following problem for the second time: all of sudden the keyboard (both hardware and onscreen) don't work anymore. I cannot enter my device password anymore, I can focus the password dialog, but then simply nothing happens when I press keys.
    After a restart of the Passport it asks me for my SIM card PIN. Again, I can focus the text field in the dialog, and I can touch numbers of the onscreen keyboard, and the number keys light up, but no input gets to the dialog.
    There is simply no way to activate the device anymore. I can do a backup using BlackBerry Link, and I can access the device with BlackBerry Blend - but the device itself is useless. No kind of restart or reset helps. The only solution is to do a factory reset, after that the device works fine again - for some time.
    Once this happened while I was on the road, without doing anything with the device. The second time it happened when I was trying to deploy a self written app using the Momentics IDE.
    Additional information:
    - development mode is on (needed since I want to develop Apps for BB10)
    - Snap is installed
    - a handful of Android apps from Google Play store are installed
    - two BlackBerry World apps are installed (whatsapp and HUB++LED)
    Did anyone experienced similar issues or has an idea what might cause this problem?
    Thanks!

    Quote from: Svenomous on 25-September-06, 23:08:26
    Have you tried using a usb keyboard/mouse?
    I don't use any usb, only use PS2. Maybe it is possible to use some sort of a PS2 to usb converter, but I would rather like the PS2 to work.

  • AE and closed network...deactivated my AE and won't hard or factory reset

    Hi there. Simply set my AE to a closed network, but didn't get a chance to set name and password before AE shut down. Now I can't gain green light by unplugging and replugging, soft, hard or factory reset. Ugh! I can't locate AE on Airport Utility 1)b/c not up and running and 2) b/c is now set as closed network.
    Can anybody tell me a trick to resetting AE beyond all the given resets?
    Can I access what the closed network settings (name/password) may be?
    Thanks.

    Sure... first I tried just unplugging but it plugged back in as amber light. Then I tried the reset button for 5 seconds. Then I tried for 10 seconds. Then I unplugged and plugged back in while holding reset button. I did this as outlined in the link above for resetting AE. With Admin utilities open the the settings named. The only time I can get a green light is the first moment it hits the socket, but it immediately goes solid amber. If I press and hold for 10 seconds I get 3 or 4 flashing green lights but it immediately goes amber (in this case, flashing amber)after the 3rd or 4th flashing green light.
    When I connected AE via Ethernet cable, I had to hold reset for 10 sec to get flashing amber in order to view AE details in AirPort Admin Utilities. I get a flashing amber light and the base station is named in the Admin Utilities with the name,Ethernet (WAN), the AirPort ID and Apple Base Station V6.3. When I choose configure, I get the error message, "The AirPort Admin Utility was unable to read the configuration fo the selected base station. An error occurred while reading the configuration." I always get this far and get stuck.
    Is it that the AE is not "green", or have I blocked access to reconfigure when I put it on a closed network? or both?
    Thanks...
    Tracy

  • Kernel panic keeps happening even after I did the factory reset. any suggestions ?

    kernel panic keeps happening even after I did the factory reset. any suggestions ?

        Hi Hallry,
    Let's free your device! It's important to have a properly working device. Have you attempted an alternate Hard Reset on the device http://vz.to/19r2DOO? If the alternate Hard Reset does not work, then the device would need to be replaced. How long have you had this device? Any liquid or physical damage to the device? Keep me posted
    Thanks,
    PamelaF_VZW
    Tweet us @vzwsupport

  • I recently purchased an iMac from a friend who factory reset it, and now I can't reinstall Mountain Lion?

         As the title says, I can't reinstall Mountain Lion. When I turn on the iMac, it send me straight to OX X Utilities. When I click on Reinstall Mountain Lion, it asks for my ID, but then states I did not purchase Mountain Lion. How do I fix this issue? I've tried asking Apple Support, but to no avail. I don't think the guy I spoke with understood what was going on.
    I cannot get around OS X Utilities. There are only four options for me.
    Reinstall Mountain Lion
    Back Up (tried, nothing comes up)
    Get Help Online (which is what I'm doing here)
    Erase or Restore Utilities (I've checked this, it says my disks are not malfunctioning)
         My friend suggested signing into his ID to reinstall but when we did, it also said this ID has not purchased Mountain Lion. We logged into Apple Support went to registed devices and there was nothing there. I think he may have used another ID which is he searching for the info for. If we get the right ID, then maybe it will let us sign in on his name and reinstall Mountain Lion. But if he can't, or Apple won't take his ID, then I'm at a loss for options.
         So now I'm here, hoping someone else who bought a used iMac from a friend who factory reset it and needs info on how to reinstall Mountain Lion can help me. I don't know what else to do. If I can't get this thing sorted out, I'll have to drive to the apple store. The closest one is 60 miles away, so I'm not looking forward to that. Is that my only option now? What can I do?
    tl;dr I bought a used iMac from a friend who factory reset it, and now I don't know how to reinstall Mountain Lion. What are my options?

    If the system didn't ship with Mountain Lion originally and you didn't purchase Mountain Lion yourself, then you will need to purchase. A purchase by the system's original owner cannot be transferred to you.
    Unless you have another system on which you have purchased Mountain Lion, you will need to first install Mac OS X 10.6.8 on the iMac, for which you'll need either the original installation disks, if the iMac came with 10.6, or a retail copy of 10.6. Install 10.6 and upgrade to at least 10.6.6, and then you can buy Mountain Lion from the Mac App Store, presuming of course that the imac can support Mountain Lion. See:
    http://www.apple.com/osx/how-to-upgrade/
    Regards.

  • If i factory reset my ipod touch(5th gen), can i reset it as the option 'set up as new ipod', and then i can just go into the app store/itunes store and restore my music and apps and not icloud with photos and ect?

    if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
    The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
    it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
    and i hope you understand my problem..
    i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
    -sierra

    Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.

  • I loaded Win 7 on my laptop and didn't back up my phone to I tunes. I loaded IOS 6 to the phone and it needed to sync. The Itunes didn't connect to my account phone factory reset. I have logged on why can't I get my apps and music back to my phone?

    I loaded Win 7 on my laptop and hadn't loaded I tunes yet when I updated my phone to IOS 6. It needed to sync and had to factory reset. I have loaded I tunes, logged on yet still can't get my apps or music to load on my phone again? I have added the I tunes back-up to the folder on my newly loaded PC? Any suggestions before I go to the apple store and use the F word.

    The same thing happened to my poor sister, and she is panicking because of all of her photos of her "daughter growing up" that will be lost.  It seems that this has happened to several people already, and I REALLY hope that Apple figures this out so that it doesn't force all of these people to completely reset their devices.  Best of luck to you, and I am bookmarking this and other similar discussions to monitor for other, more desirable solutions. 

  • Can't do Factory Reset on New Airport Express

    I just tried to install a new Airport Express today on my existing network (Wired to a port on my Airport Extreme). The new Airport Express shows up in the Airport Utility on my Macbook, but no matter what I do (manual or continue) it hangs for about a minute while saying "Reading the Airport Express configuration" and reports an error (-6753 "An error occurred while reading the configuration".
    As a side note, which I can't seem to talk to the Airport Express, I have no problem getting to the Airport Extreme and doing whatever I want using the Airport Utility.
    I decided to do a Factory Reset to get things back to the beginning. I followed the instructions (unplugged, held reset button, plugged back in, waited while holding the button). At no point did it flash green four times. Instead after about 10 seconds it started blinking yellow rapidly (sounds like the hard reset which is done with power on).
    All the Airport Utility comes up with is the Name, IP Address, Version (a revision behind at 7.3.1), and Airport ID. It also shows the icon for the device with a yellow indicator.
    Ultimately I'd like to use this device to get better network coverage upstairs -- possibly as a 5 GHz-only port, and then set the Airport Extreme to 2.4 GHz-only.
    Any ideas why I can't do a factory reset?
    About all the Airport Utility comes up with is the IP, MAC and firmware revision
    All I know about this new APexpress is that it is one rev behind on Firmware (7.3.1) but it doesn't want to update.

    It appears that the Factory Reset mode simply DOES NOT WORK.
    By attaching directly to the APExpress via a ethernet cable (direct, no switch, so nothing else there), and by turning off WiFi on my MacBook, I was able to discover and connect to the APExpress. I changed from extend network to join network, and udpated, then was presented with a green LED. I thought things were working, so I removed the ethernet cable and tried connection by WiFI again, but still the APE would NOT show up.
    So I did another direct connect with WiFi turned off. I turned the radio off in the APE as well and was able to connect to it and update the firmware to 7.3.2. Finally I turned the radio back on, and told it to form its own network.
    In this mode I am back to getting the flashing yellow LED, and I still can't see the APextreme.
    So it looks like either I have a bad APE, or there is some firmware bug between it and the Airport Utility. In any event, after I first connected to the APE via WiFi, fresh out of the box, I was never able to connect again in a way that would allow me to actually configure the product. I've only been able to do this via the ethernet connection and WiFi off.
    And, of course, the Factory Reset simply DOES NOT WORK, so I have no way to put it back to the way it was when I first opened the box yesterday.
    I'm hoping someone has a solution for this, but beginning to doubt it.

  • I just updated to iOS 8 on my iPad 2 and got an error then factory reset! Now I cannot see my Purchased Apps

    I just updated to iOS 8 on my iPad 2 and due to a unforeseen error on iTunes I had to do factory reset. I was using my friend's iMac iTunes to download and update, instead of OTA. Now I'm unable to see my previously purchased apps (some even discontinued that I was hanging on to as they still kind of worked)... Even after I logged into App store on my iPad (tried restoring iCloud and iTunes but no luck, somehow there isn't any backup)! I checked my App Store updates/purchases and see nothing. A forum suggested I try buying it anyway and it will say I already have it and not double charge, but I don't want to take that chance as most of these apps are over $4. I have receipts for all my purchases. Please help!

    When you do an update via a computer's iTunes the update process will backup the device (a backup doesn't contain the actual apps, just their content/settings), wipe the device, install the update, and then restore the backup - the restore would look to pick up your apps, music, films etc from the iTunes library.
    You've tried logging out (tap on your id at the bottom of the Featured tab in the App Store app) and back in and seeing if they then show in the Purchased tab, and you could also check to see if the apps are hidden from Purchased : iTunes Store: Hiding and unhiding purchases.
    If an app is no longer in the store then you won't be able to redownload it. You haven't got copies of your apps in your own computer's iTunes library and/or on your backup of your downloads/library ?

  • My iPhone 4 won't factory reset it doesn't give me option on iTunes n when I go to settings the loading circle is there for hours it's 5.0.1/04.11.08 someone please help

    I have an ihpOne 4 I wanna give to my brother as a present it's on iOS 5.0.1 and firmware 04.11.08 but it won't factory reset I tried on iTunes but it won't give me the restore option even after I updated to the latest version of iTunes and when I try goin into settin to reset the loading circle takes hours...can somebody please help me my brothers bday is 10th may

    Anthonyduke00 wrote:
    I can't get my phone to show caller id and when I go on setting is doesnt give me an option to show caller I'd or not
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