Factory restore error message - "Product Restore %s failed to restore your system"

While doing a factory restore I am getting the error message - "Product Restore %s failed to restore your system".
Not sure what it means ... I am on a Lenovo 3000 N100. I've been having not so much battery won't charge as battery won't stay charged problems.
When starting up with the battery in ... the battery seems to bedrawing so much from the adapter the N100 shuts down.
While shutdown the battery seems to draw from the cmos battery.
When I power up again the cmos battery is drained ... the bios clock has to be reset.
A few times like this and I took the battery out and just ran on the adapter.
Taking the battery out didn't stop the n100 from timing out(read turning off). What did stop it
is going into the memory panel when its off and power is diconnected and shorting the Cmos battery.
Then when powered up it goes straight into loading the recovery package and actually
gets to the point where it is ready to format the disk before it gives me the message - "Product Restore % failed to restore your system".
Last night I actually got it to factory restore ... but then like a complete idiot I put the battery
back in thinking the restoration would have resolved the charging problem ... it didn't.
I know ... I know ... I'm a couple of months too late for a new battery ... but if anybodies got any ideas
how to get around this ""Product Restore %s failed to restore your system"" so I can get back
to windows I'd appreciate it.

I've had a similar problem when attempting a restore to factory settings on my Lenovo 3000 N200, running Windows XP. I resolved it by leaving the battery plugged in, but by disconnecting the AC power adapter. Then when the restore was up and running I then plugged in the adapter so the laptop wouldn't run out of power before completing the restore.

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HT1237 My MacBookPro9,2 gets error message: "This software is not supported on your system." Audio jack is ignored. What else can I do?

MACBOOK Pro 13-inch Mid 2012
2.9GHz Intel Core i7
8GB 1600 MHz DDR3
Intel HD Graphics 40000 512 MB
Mac OS X Lion 10..5 (11G63)
Model Identifier:                    MacBookPro9,2
Boot ROM Version:          MBP91.00D3.B08
SMC Version (system):          2.2f44
Passed Last Power on Self-Test
The MacBook EFI Updater File that I downloaded from the Apple website for Support:
http://support.apple.com/kb/HT1237
--> shows my Model McBookPro 9,2 as needing
EFI Boot ROM version MBP91.00D3.B08 (EFI 2.9) (http://support.apple.com/kb/DL1593)
SMC version 2.2f44 (SMC 1.8) (http://support.apple.com/kb/DL1633)
I downloaded and tried to run both the files
MacBookProEFIUpdate2.9.dmg 9/19/12
AND
MacBookProSMCUpdate.pkg
as offered on this matrix, which instructs:
"This article lists firmware updates that were released for Intel-based Macs. They update the firmware that originally shipped from the factory. If your computer does not appear on this list, an update from the factory firmware is not necessary.
If you are unsure whether your computer needs a particular update, simply download and open the update installer. The installer will alert you if the firmware update is already installed or not needed."
and instead of a message telling me of the proper update
"This software is not supported on your system."
So, why would the manual updater not tell me I already have the proper SMC and EFI updates?
What is the reason I get the message that the software I downloaded from Apple Support is not supported on my system?
Is this indicative of a larger problem with my MACBOOK PRO?

[email protected],
why were you trying to reïnstall the Boot ROM and SMC versions that were already installed on your MacBook Pro?
I agree that a “not supported” message is certainly less clear than an “already installed” message would have been.

Error message "Cannot find Microsoft Word installed on your system"

The problem occurred on RH8 (with all latest updates) on Windows Vista (SP2).
Hi,
I suddenly encountered this error this week, when attempting to generate printed documentation, and finding I couldn't.
I found a previous very long thread and trawled through the many alternatives to try and fix the problem.
http://forums.adobe.com/thread/244420
Only 2 weeks ago I was very happily generating printed documentation and couldn't understand why I was suddenly experiencing this issue.
I've had the odd problem with opening cetain file types since an automatic upgrade to Open Ofice within the last two weeks, so thought it might be connected to that. (I know (!) but I need Open Ofiice to edit docs from our non Windows users.) All attempts to uninstall and re-install RH, as well as Open Office had no effect.
Having looked at Peter Grainge's site (http://www.grainge.org/pages/authoring/printing/print_issues.htm#word_issues), I requested a copy of the MPJ2DOC.dll file from Peter, which he kindly sent me.
I'm extremely happy to say that this has resolved the issue.
I wanted to put a more recent posting on the forum, in case anyone else suddenly gets the same problem in a more recent version of RH8.
Thanks to Peter for his excellent site & help.
Regards,
Feebeegeebee

First, thanks to Wkugelman for this new initiative. I think
we are a big step nearer, but not quite there yet.
Nitabeck wrote
quote:
If I manually type in the path to the shortcut, RoboHelp
tells me the path is invalid.
This happens to me on XP too, so there must be some other
problem. I do have adminsistrator rights on this PC. Here's what I
do
1) Find WINWORD.EXE and create a shortcut to it on my
desktop. I rename it to WINWORD.EXE
2) In RH. Menu:Tools > Options > Tab:Tool Locations
> Pane: HTML Editors
3) Select the line Word 2003 and click the Edit... button to
change the path
4) I get a popup called HTML Editor with Word 2003 grayed out
above, and a path selector text box below.
5) Now it doesn't matter whether I use the path browser icon
and navigate to my new shortcut, or whether I enter the path
manually. When I click OK I get a popup saying the path is invalid
or I return to the HTML Editor popup but the path to Word has not
changed (it remains C:\Program Files\Microsoft
Office\OFFICE11\WINWORD.EXE ).
Notes: It doesn't matter whether the path is on C:\ where
Program Files (with Office11 And Adobe Robohelp 7 reside), or on
D:\ where my "My Documents" directory is with subdirectory My
Robohelp projects.
I have also played around with the two radio buttons at the
bottom of the Tool Locations tab:
* Auto-select editor and
* Use default editor
But to no avail. Can someone explain what these options
change?
If protections on the OFFICE11 directory or Winword
executable are the problem, wouldn't it be simpler to loosen these
so that RH can use it?

HT1414 I just got a replacement iPhone 5 (64MB) for one with a cracked face, and tried to restore it. Got an error message saying the iTunes could not restore the iPhone because not enough free space is available on the iPhone. Now what?

I just replaced my iPhone 5 because of a cracked face. I backed up the old phone to iTunes. When I tried to restore my data off of iTunes to the new phone, I got an error message saying that iTunes could not restore the iPhone because not enough free space is available on the new iPhone. Now what?
I have Apple Care+, but I'll be darned if I can find any way to contact anyone at Apple to talk to about this. They take your money, but make darned sure they don't have to support you unless you jump through a bunch of hoops first, like this site.

I've done a restore.. The phone was completely wiped back to factory settings.. It then tells me there isn't enough space on the phone to restore from back up? How when the phone is empty?!

Am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, the iPod could not be restored. An unknown error occured (-1).

Hi , I am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, "the iPod could not be restored. An unknown error occured (-1)." I would appreciate if anyone could let me know what the problem is and if it is possible how to fix it? Thanks

Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

IPhone 4 stuck in recovery mode, iTunes error message pops up saying cannot be restored...how do I go about this?

Hi all..hoping someone can help me out with this.
So I recently lost my iPhone 5, therefore I am going to use a friend's old iPhone 4 in the meantime. The iPhone 4 has been jailbroken, but I wanted to do a reset to clear the jailbreak as well as just clear all other data, so that I can just restore my own iCloud backup & use with my own data.
However, the problem I am now faced with is that the phone is in recovery mode, and when I plug in the phone to my computer...I am given the options to click Restore. But after all the time it takes to update the software and supposedly doing its thing with "restoring" the phone....turns out no luck, i get an error message saying the phone cannot be restored. And now I pretty much can't do anything because I do not know how to do a reset of any sort to get out of this recovery mode.
PLEASE HELP. first time losing phone, first time trying to figure out how to reset and get out of recovery mode. I just want to be able to reset and then restore with previous backup..
I really appreciate the help. Thanks in advance.
*please ask any questions that you may need in order to help me solve this, since I am not exactly sure how to word some of these problems*

If using windows...
Temporarily disable your firewall and antivirus software and try again...
http://support.apple.com/kb/TS1379
See iTunes Connection Issues here...
iTunes for Windows: Troubleshooting security software issues
More info on unable to Update or Restore > http://support.apple.com/kb/HT1808
Note:
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download

ITunes restore error message after iphone upgrade to OS5

Since installing iphone OS5 I've been getting a message when connecting to itunes that my restore was interrupted and would I like to continue to restore from my last backup. I've tried restoring several times and I keep getting the same error message at the end of the restore. I also had trouble installing the OS5 upgrade because of an error -34 (something related to the fact that my music was compressed). How do I restore my phone so that this error does not keep appearing? It seems no data was lost.

Do you still have access to the old system? If so drag the iPHtoo library on the new system to the desktop and Connect the two Macs together (network, firewire target mode, etc) or use an external hard drive formatted Mac OS extended (journaled) and drag the iPhoto library intact as a single entity from the old Mac to the pictures folder of the new Mac - launch iPhoto on the new mac and it will open the library and convert it as needed and you will be ready move forward.
LN

My iphone 5c says connect to itunes. It won't update/restore; error message (27) comes up. I also haven't backed the phone up since last year. Help

My iphone 5c says connect to itunes. It won't update/restore; error message (27) comes up. I also haven't backed the phone up since last year. HELP.

Hi there owain11,
It looks like that particular error may be realted to a hardware issue. Take a look at the article below for more information.
Resolve iOS update and restore errors
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
-Griff W.

TS4585 When I am restoring backup data for my iPhone 4 in the end of back up restore it show error message " back up can't be restored" , please advice what I can do to restore my backup

When I am restoring backup data for my iPhone 4 in the end of back up restore it show error message " back up can't be restored" , please advice what I can do to restore my backup

That usually means that there is something wrong with the backup and it cannot be used. You can try restoring the backup again, but if you continue to get the same message all you can do is restore to a different backup, if you have one.

I have tried to update IOS 5.1 in my Iphone 4 and unfortunately I got an error message and phone is stucked at restore point. It is not coming back to normal mode and is not able to detect my phone in iTunes. Please help me how to recover my Iphone IOS

I have tried to update IOS 5.1 in my Iphone 4 and unfortunately I got an error message and phone is stucked at restore point. It is not coming back to normal mode and is not able to detect my phone in iTunes. Please help me how to recover my Iphone IOS, unfortunately I don't have my iphone backup too.

we have a same problem

Help getting"use itunes to restore" error message

I connected my ipod to my friends computer to copy a program i had on their to his computer and i then i take my ipod out and get the "connect to your computer use itunes to restore: error message. I know i can just restore it im not going to do that becasue it would be the third time doing so. I get a error with the ipod software but when the ipod updater program comes on the only option is restoring. So i am wondering is there a way to reupdate the software? if not is there any other solutions not involving reformatting the whole ipod.
Thanks in advance

hey kurtis,
seems like you and i were having the exact same problem. i took mine to an apple service centre today. the guy said if he can restore it in store it'll cost me $44- for a service fee if not he'll send away for a replacement iPod for free as it is under warranty.
got 10 mins down the road and recieved a SMS from the apple account saying it couldnt be restored and therefore had faulty hardware or the like and so i should be recieving the new one friday.
i recommend if you're still under warrenty (you can check by entering the seriel # on the back of your iPod somewhere on this site) that you follow my lead, even if they fix it in store $44 is better than $450.
cheers!
min

HT201413 I keep getting error message (26) when I try to restore my iPod touch 3G

I keep getting error message (26) when I try to restore my iPod touch 3G

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

HT4097 Help! Everytime I try to update my iPad 2 on 4.3.3 it get is error message "The iPad "iPad" cannot be restored at this time because the iPad software update server could not be contacted or is temporarily unavailable." I dont know why please help

Help! Everytime I try to update my iPad 2 on 4.3.3 it get is error message "The iPad "iPad" cannot be restored at this time because the iPad software update server could not be contacted or is temporarily unavailable." I dont know why please help.
I'm running 4.3.3 on a ipad 2 im computer is connected via wire to internet

See
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

HT4061 Help with Restore error message "An unknown error has occurred (2006)"

My iphone 4s stopped working suddenly today - I have tried to restore it but am getting an error message every time that says "An unknown error has occurred (2006)" - does anyone know what I can do please?

Hello Miranda,
The following article contains information that may help get your iPhone restored.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
All the best,
Allen

How do i get my ipod touch out of recovery mode......keep getting error message saying ipod could not be restored an unknown error occurred

How do i get my ipod touch out of recovery mode......keep getting error message saying ipod could not be restored an unknown error occurred.
Been trying all night to sort out but just going around in circles

I have not seen a solution for that error but try:
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Factory restore error message - "Product Restore %s failed to restore your system"

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