Factory restore Operating System Windows xp on a hp pavilion zt1135
i just bought a ha pavilion zt1135 today and it was used. i was wondering how do i erase all content & settings and still have windows xp on it just none of the others users stuff. like i bought it brand new
thanks!
HP no longer supports this 10 year old model. If the computer didn't come with recovery discs or an OS installation disc, you will need to order them from a third party vendor such as ComputerSurgeons.com
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Frank
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This is a user supported forum. I am a volunteer and I don't work for HP.
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so do i have to buy a recovery media?
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Hi all,
Can someone please help me with my laptop issue ???
My Laptop Details :
Product name : HP Pavilion dv6 Notebook PC
Operating System : Windows 7 Home Premium
RAM : 6GB
Processor : Intel(R) Core(TM) i3 CPU [email protected](2400MHz)
Purchase : Decemeber, 2010.
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My HP-laptop got infected with "virus" ( it says like found 38 virus).
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Lets start with your providing the complete product name or product number.
HP has produced and brought to market perhaps more than 10,000 models of notebooks and desktop PCs over the years. It is difficult to help you if we don't know which one you own and which operating system is installed.
Method #1: If the notebook will boot into Windows you can retrieve your Product Number by pressing Fn + Esc key. You can also read the Service Tag (if present) attached to the bottom of your notebook\netbook.
Method #2:
Remove the battery and look in the compartment where the battery was installed. You should see a printed part number and a product name. Please post one or both of them (with all alphanumeric characters here). If you live outside of North America, it helps us if you post the country of purchase.
Were you using an antivirus product (free or paid) when this issue happened?
What was the brand and product name of the Antivirus product?
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
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Von: R_Kelly
Gesendet: Freitag, 29. August 2014 03:41
An: Harald Bässler
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