Factory settings/Restore

Hello.
I have a Nokia E71 with Straight Talk and have tried everything to get this phone reset. Contacted Straight talk, Nokia costumer care, third party companies and still no help. So heres my issue.
I just want to do a Factory reset to my phone and start over. Only problem is when I go into settings and try to, it asks for a "Lock Code" well I can't remember my code when I use to use the phone a year or so ago. Therefore cannot do a system restore without it. Ive even tried the default code "12345" and no luck. Is there anyone that can help or tell me how to reset the phone so it will be original again? There has to be a way to bypass that Lock Code and restore the phone. HELP!!   Thanks
Carlisle

Did you try the Nokia Software Recovery Tool already?

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