Factory unlocked iphone 5c wont restore or update

The problem started when i had too little space on my phone (ios 7.1.1) to update to 8.1 so it asked me to make space for the software. I deleted enough off of my phone and started to download it over wifi. The ios update would crash halfway and say there was some kind of error and every time i tried updating it after that it would never update. Another problem is the fact that i have no sim card in the phone and it says "Searching..." and even when i do have a working sim card in the phone it still says "Searching..." So now i updated my iTunes on my desktop and am currently trying to update and restore my iphone. i first tried updating it without restoring it through itunes and itd stop at around 60 remaining minutes and ask me all over again if i was to Download ios 8.1 or Download and Update to ios 8.1 and this has been happening for 2 hours. Then i would try restoring it and it would do the same thing. I dont understand what is happening???? help

A) You can not activate the phone without a SIM card. There is no way around that.
Also, You really need to give us something more to work with than "there was some kind of error".
If you can't tell us EXACTLY what the error message said, we can't be of any help.

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  • Have a error code 4013. iphone 4s wont restore after update.

    my iphone will not restore after update. it is stuck in recovery mode. i get error code 4013 everytime a try to restore but i cant find anything on error code 4013.

    DFU mode is also good as stated above, however the instructions for DFU mode are below (please note this is not the same as recovery mode) -
    Plug your device into your computer.
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    Error 4013 is due to security software issues. Uninstall all security software completely, try again, if the issue persists I would either recommend another computer or calling AppleCare tech support at 1-800-APL-CARE (for US customers).
    Note- this is even if your device worked fine prior to iOS 7 update with your security software. The change in the operating system on the device can cause compatibility issues with these other programs.
    I hope this helps it worked for me!

  • HT201413 my iphone wont restore and update and comes uo with -1 message

    my iphone 4 wont restore or update and comes up with message code -1 any help ?

    Perhaps try the Error 1 or -1 advice from the following document:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • I had already update mi new factory unlocked iPhone 4S to iOS 5.1.1 and I still having problems with "invalid sim". I'm from Argentina and here we don't have official service. PLEASE HELP ME, WHAT CAN I DO??? In Argentina is too expensive an iPhone 4S.

    I had already update mi new factory unlocked iPhone 4S to iOS 5.1.1 and I still having problems with "invalid sim". I'm from Argentina and here we don't have official service. PLEASE HELP ME, WHAT CAN I DO??? In Argentina is too expensive an iPhone 4S. Please I need help to continue believing in Apple. Thanks a lot. If anybody speak spanish better.  

    Was it purchased from an official Apple Store, not a reseller?  Only Apple Stores sell official factory unlocked phones.  The others sell hacked to unlock phones, and the unlocking is unstable.
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    2. Settings > General > Reset > Reset Network Settings.
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  • Can not update 5.1.1 to 6.0 on factory unlocked iPhone 4S - An unknown error occurred (-1) (21)

    HI all,
    for the first time, one of my Apple products is making me mad.
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    2.) When I try to update, it (MacBook Pro running 10.8.1) extracts the software and then after a few seconds it shows me (An unknown error occurred (-1))
    3.) When I put the phone in DFU Mode and try to update it shows me (An unkown error occurred (21)) - The iPhone freezes at the Apple Logo
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    Cheers
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    You might try using RedsNow to put it in DFU mode.
    Where did you get the .ispw file?
    http://appldnld.apple.com/iOS6/Restore/041-7181.20120919.lEuOK/iPhone4,1_6.0_10A 403_Restore.ipsw
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • HT2527 While syncing my iphone 4s, its saying unable to sync and restore to factory settings. But, My iphone 4s is factory unlocked. If I restore to factory settings will it get locked to the carrier again.

    While syncing my iphone 4s, its saying unable to sync and restore to factory settings. But, My iphone 4s is factory unlocked. If I restore to factory settings will the iphone get locked to the carrier again.

    vamsi Pothugunta wrote:
    While syncing my iphone 4s, its saying unable to sync and restore to factory settings. But, My iphone 4s is factory unlocked. If I restore to factory settings will the iphone get locked to the carrier again.
    It all depends on the definition of "factory unlocked". If the phone was purchased directly from Apple and the receipt says "Unlocked" then updating or restoring it will leave it unlocked (Apple never uses the term "factory unlocked" as there is no such thing; phones are unlocked at activation time). Similarly, if it had been locked to a carrier and the carrier authorized it to be unlocked, and you went through the unlocking steps they provided, it is permanently unlocked.
    Unfortunately, a lot of the phones sold as "factory unlocked" were actually unlocked by hacking in the "factory" in the basement of some shop somewhere. These phones at best will become locked to the original carrier if restored, and in the worst case will be permanently disabled if restored.

  • What happens if you restore a factory unlocked iphone

    What happens if you restore a factory unlocked iphone?

    hii there, i have bought iphone 5 it is factory unlocked from usa i purchased it second hand in india i am not able to software update my phone (currently ios6).. it is also jailbroken (cydia).. and also i am not able to reset my phone it just hangs for 40 odd minutes then i have to hard restart...
    questions are :
    1.if i update to ios7 through itunes will it cause some problems as it is jailbreak.(as said by everyone)
    2.if i restore to factory settings will it get locked again (as i am not sure whether this phone is carrier unlocked or unlocked by my local retailer).
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  • Restore a Factory Unlocked iPhone 4 (AT&T)

    Hello everyone!
         First off i want to say that i am living currently in the Palestinian Territories/ Israel and have been using a unlocked windows phone ever since. I have a Locked AT&T iPhone 4 and have went ahead and taken it to a cell phone shop here that claimes that they can Factory Unlock any iPhone you bring them. The shop here didn't seem fishy or anything because their were about 50+ iPhones waiting for the Factory unlock prosess with many customers leaving happily with a unlocked iphone.
         So i went ahead and dropped of my iphone with the owner telling me that I dont pay him anything untill the iPhone has been successfully factory unlocked. Waiting the 3 days that he told me it takes i come back the 4th day and have been welcomed back with my iPhone being factory unlocked. I grabbed a IL ORANGE sim card and popped it in my iPhone , it said "Searching" then showed my carrier with full bars and a EDGE connection. I Took out the IL ORANGE sim and inserted a JAWWAL-PALESTINE sim and have been also succesful with aquiring a signal and a working EDGE conection.
         My question to yall is that my iPhone is running iOS 5.0.1 and i want to update it to 5.1.1, I need to do a restore on the iPhone to remove some exchange accounts as well as all the data on it and wipe it clean. So if i do a restore then update it to iOS 5.1.1 will the iphone ask to be activated on AT&T or can i activate it on any carrier because its factory unlocked?
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    Torkit, I appreciate your help very much,
    This iPhone has been officially factory unlocked because I have done an update to 5.0.1 to 5.1.1 without loosing the unlock, and I have confirmed this with many others as well as the owner of the store who did a restore in front of me with one of the iPhones he has unlocked, and surely enough, he was greeted with "congratulations your iPhone is unlocked".
    So we can both now confirm that it is indeed a factory unlock.
    Now what my question is is that lets say I do a restore to the iPhone and set up the iPhone, part of ios 5 is that you can now set up the iPhone from the device itself, so part of the setup is activation, without activating the iPhone you cannot proceed with the rest of the setup. Will I need to use my AT&T sim to activate my iPhone? Or can I use the local sim I have been using it with (PS,Wataniya Mobile) a Palestinian carrier.
    Keep in mind that this is an "unofficial" carrier because of the fact that this carrier does not support iMessage as well as FaceTime, but I wouldn't see this as a problem , because none of the carriers here in Palestine or Israel are official except for IL ORANGE (Israeli carrier).
    And let's say I do need to use the AT&T sim card, (I have it in hand and everything), and use it to activate the iPhone, can this be done? Reason why I ask is because their is no coverage here for AT&T.

  • I bought a factory unlocked iphone 4s. it was working fine but when i upgraded it to iOS 5.1 it gave me "no sim" message. so when i tried to restore the iphone setting it is giving me now "ICCID: unknown" message please help. any ideas?

    i bought a factory unlocked iphone 4s. it was working fine but when i upgraded it to iOS 5.1 it gave me "no sim" message.
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    Please define "factory unlocked". The term is basically meaningless. iPhones are sold either carrier locked or unlocked. Some carriers will unlock them after a period of time upon meeting certain requirements and paying a fee.
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    ICCID unknown indicates a critical failure. There is no way to resolve this other than taking it in to Apple and getting the phone replaced. It's very possible that the phone was hacked and attempting to update has now killed it.
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  • HT1414 hello..i have purchaes iphone 5 from u.s it's a factory unlocked iphone 5 ..on may14th..it has warranty till may14th of 2014..and i came undia on july and after using the phone for imonth in india whaen i;m restoring th iphone 5 it doesn't restore

    hello..i have purchaes iphone 5 from u.s it's a factory unlocked iphone 5 ..on may14th..it has warranty till may14th of 2014..and i came idia on july and after using the phone for 1moh in india ,when i'm trying to restore it doesn't shows apple iphone menu..it displays the screen image of connect usb cable to restore itunes .and i tried  times and it shows the error (-1)..when i have contacted apple the said bring the phone to us we will replace it with new one....now i can't go to u.s so please kindly help me..as soon as possible...please

    EDIT 2: It cannot be restored via iTunes 'cause I get a screen message saying that there's no SIM card in the iPhone I'm attempting to activate. The friend who sold me the phone showed me a method for restoring it on the phone itself, without having to send the command through iTunes (connect the phone to computer, turn it off, hold both Home and Power buttons until the Apple logo disappears, release the Power button without releasing Home button, iTunes shows a message about an iPhone in restoring mode, restore, etc.). Thing is, I tried this two or three times on the iPhone 5 but the device still doesn't recognize the stupid SIM…
    Please, help

  • Can a factory unlocked iphone 3gs become locked after the 5.1.1software update

    can a factory unlocked iphone become locked after software update

    my phone is 3gs purchased from apple online store(unlocked), i used it with vodafone in ireland for 10 months, but on my holidays i tried sim card in dubai didn't work, tried also different sim cards in sudan and again didn't work, i brought the phone back to ireland and asked apple support, advised me to restore the phone but i failed to activate the phonesaying the sim is incompatible!!!!!!!!!!!
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  • Is it safe to update newer version of software to a factory unlocked iphone 4

    is it safe to update newer version of software to a factory unlocked iphone 4

    não recomendo o meu travou o audio

  • How can i fix "the sim card inserted in this iphone does not appear to be supported " after restoring a factory unlocked iphone 4

    how can i fix "the sim card inserted in this iphone does not appear to be supported " after restoring a factory unlocked iphone 4

    The term "factory unlocked" has no meaning. Your phone was not legitimately unlocked. Contact the carrier it is locked to and find out if you can get it unlocked.

  • HT201210 Hi, cant update IO6. After downloading the update and processing it through Itunes on my mac.... and I have a factory unlocked Iphone 4S. Cant update the software. Waring message is say this devise is not eligible for build. Please help.

    Hi, cant update IO6. After downloading the update and processing it through Itunes on my mac.... and I have a factory unlocked Iphone 4S. Cant update the software. Waring message is say this devise is not eligible for build. Please help.

    Download iTunes using the tab at the top of this page. Then run the update with iTunes closed.

  • HT1267 I have a factory unlocked Iphone 4S, it worked fine but it was lossing the signal and going into search, I decided to restore, but now can not activate it, a message can not be activated because the server is temporary unavailable try again later??

    I have a factory unlocked Iphone 4S, it worked fine but it was often lossing  signal and going into search, I decided to restore, but now can not activate it, a message can not be activated because the server is temporary unavailable try again later, I have tried this for 3 days, any suggestions?

    yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
    and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
    trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
    no worries

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