Factory Unlocked Iphone turn out to be Locked PLZ HELP ?????

My friend bought an iphone 4 from Apple store canada for full price but when i get that in Pakistan it turn out to be locked..He also forget to bring the receipt of purchase with him and now when i talk to apple store person he is insisting that he want that receipt no..But my question is why he cant get the information by having my serial no of product..And also that friend of mine will be going back to Canada at the end of march so what should i do ..should send that phone with him to replace it with apple store or what ...Really confused as at that time it will be approx 3 months passed away since he purchase the product in January so will the apple store replace the product with the factory unlocked one ????? Plz help its getting on my nerves..

so you are saying that my iphone can never unlocked
No, only that it "appears" your friend purchased a locked phone. Only the carrier an iPhone is locked to can authorize the phone's official unlocking. If you have a locked phone, you need to contact the carrier the phone is locked to to see if they offer unlocking and if they do, what the cost/procedure is. Note: almost all carriers that offer unlocking will only do so for existing customers...i.e...you'd have to first establish service with that carrier. Note also: Not all Canadian carriers offer unlocking.
Considering where you live, your best bet is most likely to sell the phone & purchase another truly unlocked phone.
so what about the 1 year warranty that comes with the new purchase ???
None of this affects your warranty, although since you purchased the phone in Canada, the warranty is only valid in Canada.

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