Factory Unlocked Lumia 925 4G Disabled

I was very excited to finally use LTE with my new Lumia 925 but found out that for some reason there is only an option for 2G or 3G.
The phone was purchased in the US as a GSM (UK) version (carrier version CV GBIE) and I live in Ontario. At the moment I have it on 3g and it's picking up H+.
I've looked all over the internet and have found several possible solutions: some say it is because the global versions come with firmware that locks 4G/LTE and an eventual update will fix this in the future; some say it is because the frequencies of the this version do not match that of bell.
Although I mostly would be using and downloading via WIFI, it would still be great if I could use my phone to its' full potential!
If someone has a solution or answer to this, please let me know!!!

That is correct. The RM-892 is the Global variant as opposed to RM-893, which is the US variant. RM-892 only supports the following 4G bands LTE band 1 (2100), 3 (1800), 7 (2600), 8 (900) & 20 (800). This is a hardware constraint and cannot be changed with an update.
http://developer.nokia.com/Devices/Device_specifications/Lumia_925/

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Factory reset problem lumia 925 HELP NEEDED!!!

I factory reset my lumia 925 last night and the home screen will now only display 2 cogs turning and wont switch on, iv tried using the power and volume keys to reset but the problem persists, the handset was charging normally until i factory reset it and now wont take charge either, it displayed the charging symbol and appeared to be charging but is still in the red after several hours of charging! Anyone had a similar problem or can anyone shed any light on a possible cause but more importantly a solution to the problem? Lost without the phone!

Check out this article, it may help you:
http://www.nokiainnovation.com/how-to-unbrick-your-nokia-lumia-spinning-gears-version-2/

Lumia 925 Unlock Problem

Hi everyone. I bought a Lumia 925 off ebay a few months back. The phone looks new but was locked to the AT&T network. Anyway, I tried a few unlocking services but none of them could find the unlock code for my lumia even if the phone has a clean ESN. Do you know of any way to unlock the phone or have any idea why no one has found the unlock code in any database. Thank you.

This would need to be taken up with AT&T But the original owner can only do it.
Moderator's note: The post was edited. Link from a 3rd party unlocking website was removed. Note that only the network operator can provide the unlock code and instructions on how to use it.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Lumia 925 disabled mike and voice recording issues...

Dear Nokia Team
It has been a unpleasant experience dealing with the Nokia Care centre.
I have not got any solution for the complaint registered. Its been over 45 days now.
Inspite of escalating the matter several times i have not got any response
and solution from the concerned team. Its a horrible experience and i wouldnt recommend nokia to anyone henceforth.
The problem of Out going audio on loud speaker mode and voice recording has
been not functioning after 8.1 Update and this has been a common problem
with lot of 925 users. This problem has occurred due to some issues in the
mother board of the device.
And is within the scope of warranty terms and conditions.
As highlighted by several lumia 925 users, this is a common problem with this intrument.
The handset is under normal wear and tear conditions and still i have been
denied any service under warranty.
This is absolutely unprofessional attitude from the Nokia team.
Henceforth, i would be compelled to highlight this matter to social media
followed with legal complaint.
Its been a non satisfying and unhappy experience dealing with Nokia.
I would be escalating this matter.
Thanks for such a great service !!

hi mate we are a user to user forum only so cannot assist you here. u need to persist with your Nokia Care location and if they are not being helpful, then escalate the issue to head office of Nokia in your region.

Factory Unlocked on T-Mobile: iMessage & Facetime Both Verified As Activated But Do Not Work

Hardware: Iphone 4
OS: 5.1.1
Factory Unlocked
Network: T-Mobile (USA).
Hi all.
Like many I am having a problem getting iMessage & Facetime to work, however, the unique problem I seem to be having is that while both iMessage & Facetime report back that they are activated, neither work.
Anything attempted to be sent through iMessage fails to send. Standard SMS/MMS is only available. Iphone users attempting to send me iMessages are only able to transmit via SMS/MMS as well.
Facetime will not connect to anyone. Every attempt is met with an immediate "Call Failed." prompt on both my end and the Sender's end.
I am completely miffed as up until this on my other iPhone, a 3GS running 5.1.1 also on T-Mobile, there were no problems with iMessage or Facetime (unofficial tweak)
Thus far I have done the following which has yileded no success:
- Delink my Apple ID from iMessage & Facetime > Turn off Services > Turn off Phone > Restart > Reactive Services > Relink Apple ID > Reactivate and Verify iMessage & Facetime.
- Hard Reset (Power + Home)
- Change DNS to 8.8.8.8
- Remove my Apple ID > Turn off Phone > Restart > Reactivate & Verify iMessage and Facetime w/o linking Apple ID (Phone no. only).
I'm at a loss at this point. Does anyone have any other ideas? It cannot be a factor of Tmobile as Tmobile plays no factor in iMessage & Facetime ability, they are both network agnostic features as I understand. Additionally, both these features work on my 3GS.

At another users suggestion I:
Disabled both iMes & FT, turned off wifi, rebooted, and then enable both without wifi.
Waited 15 minutes to activate
No dice. They both required me to enter my Apple ID, gave the me the warning about charges for text message to activate, waited 10 minutes and again both reported as activated.
Tried sending an Imessage and it failed (both with Wifi off and then Wifi on). I have not tried Facetime but I expect more of the same.
As a final measure, I reset the phone, restored and re-activated which did not solve the problems.
Immensly frustrated at this point. Does anyone have any other suggestions?

Nokia Lumia 925 with Black update - When low light...

The ambient light sensor doesn't seem to be correctly used in low light conditions.
In low light, with the phone "locked", just push the middle unlock button. The screen show the usual unlock screen, but at high brightness, for what seems to be a variable time (every time I do this), but not longer than 100-200 ms. Then the ambient light sensor starts to work, and reduces the display brightness.
This has only started since the black update. My Lumia 925 was working fine before, and now this display brightness problem has started. It only happens in low light conditions. If there is enough light (eg. daylight), the screen doesn't start with max brightness to begin with.
It doesn't matter if I'm using "glance" either. With this feature turned on or off, in low light conditions, this problem is the same.
I am now not using glance (I wasn't really using it before the update anyway), and I've set my screen brightness to a set value as a workaround.
OS version 8.0.10517.150
Frimware: 3051.40000.1345.1001
Hardware: 0.5.6.1
Radio: 3.2.04047.1
SOC: 8960
Solved!
Go to Solution.

So I've played with my phone more ... and I don't think there is a big problem. If I move to a room that is darker, and wait a few seconds, the phone unlock screen isn't bright when I hit the unlock button. It seems the phone now needs longer time to get used to the light conditions it is in.
Maybe the Lumia was always like this, or maybe the ambient light sensor has a slower response time now, and isn't polled as often for its reading, like it was before. More likely is that as I have been playing with the glance screen, I've been locking and unlocking quickly, while walking around. The phone hasn't had enough time to update the ambient light settings.
Interestingly, with the glance set to interval, I can still wake up the interval screen when placing my hands on the screen. I had left my phone for sometime on its own, then I lifted it up. Either my fingers or the movement triggered the glance screen to turn on. Or its has a timer as such, and just happened to turn on at this point in time ! Who knows (well I'll search for more info about the new glance settings now).
So it looks like there is no problem. Either its always been like this, and I'm testing the ambient sensor polling to the limits by pressing the unlock button often. Or the polling rate has been reduced (maybe to help increase battery life).

Factory unlocked iPhone 5 having problems sending/receiving sms

Hello,
I recently bought a factory unlocked iPhone 5 from the apple store in the US and I am unable to send/receive any sms/texts using my mobile provider B&YOU located in France.
Can anyone help with ways to solve this issue?
Thanks,
Suligadal

Hello Sk8Dreams,
Thanks for your questions and quick feedback. Yes I turned on SMS & MMS in my settings and yes my plan includes SMS & MMS. I tried something I saw in the forum concerning enabling the "show subject field" and for some strange reason, I am able to send messages after trying this. Seems strange, I am going to disable this "show subject field" and see if it will work or not. SMS should work regardless of if this option is active shouldn't it?
Thanks

Factory unlocked iPhone 3G, iOS 4 support tethering?

Some of us knows that during the 3.1.2 all iPhone Factory unlocked phone had their tethering disabled. and only when 3.1.3 came out, we got back our tethering option for Factory unlocked iPhones.
will tethering be available for iPhone Factory unlocked after iOS 4 update?
Thank you in advance

Allan
Your advice is about all I can think of doing. I have a friend in Milan that the phone can be sent back to. I have a funny feeling that when I get the phone back I'll have the same issues.....
I can get a antenna replaced here in the UK for about GBP60....but that would invalidate the warranty.
What is a lingering doubt over it being a hardware issue is why would it work perfectly with one contry's SIM and not anothers ?
J

HT2527 While syncing my iphone 4s, its saying unable to sync and restore to factory settings. But, My iphone 4s is factory unlocked. If I restore to factory settings will it get locked to the carrier again.

While syncing my iphone 4s, its saying unable to sync and restore to factory settings. But, My iphone 4s is factory unlocked. If I restore to factory settings will the iphone get locked to the carrier again.

vamsi Pothugunta wrote:
While syncing my iphone 4s, its saying unable to sync and restore to factory settings. But, My iphone 4s is factory unlocked. If I restore to factory settings will the iphone get locked to the carrier again.
It all depends on the definition of "factory unlocked". If the phone was purchased directly from Apple and the receipt says "Unlocked" then updating or restoring it will leave it unlocked (Apple never uses the term "factory unlocked" as there is no such thing; phones are unlocked at activation time). Similarly, if it had been locked to a carrier and the carrier authorized it to be unlocked, and you went through the unlocking steps they provided, it is permanently unlocked.
Unfortunately, a lot of the phones sold as "factory unlocked" were actually unlocked by hacking in the "factory" in the basement of some shop somewhere. These phones at best will become locked to the original carrier if restored, and in the worst case will be permanently disabled if restored.

Lumia 925 Strange behaviour

Hello. I bought a Vodafone DE Lumia 925 from Ebay. The phone appears to be SIM unlocked, because it starts with my Bulgarian SIM, but it hangs almost immediately after boot.
If I put a normal SIM card, cut to fit the dimenstions of a micro SIM, there is no problem at all, but when I put the micro sim, that worked just fine with my previous phones (Lumia 800 & Lumia 920) the phone hangs again.
There is nothing wrong with the SIM itself, because it is currently working just fine with my HTC One.
I tried soft and hard reset - nothing helps. The phone only works with a normal SIM, cut to the dimensions of a micro sim.
Any ideas?
Thanks.
Edit:
The phone is running the latest firmware and both SIM cards are from the same carrier.
Solved!
Go to Solution.

If you have tested another micro SIM and that caused issues then there might actually be a problem with your phone.
One thing worth checking is to see if all of your system apps are up to date. The easiest way to do this is by installing a free application from the MS Store called SysApp Pusher. You can then use this app to check that all of your Nokia system applications are up to date. By system applications I mean things like, access point, audio, display etc. which are items that are found under the settings menu.
Here is the store link for SysApp Pusher:
http://www.windowsphone.com/en-gb/store/app/sysapp-pusher/19d44d9e-f18e-4df1-9bce-36335242ed2e

Nokia Lumia 925 display acting strange?

Hello
I am not really sure if this is some sort of hardware bug or not ! But I dont think it is normal, I will try to describe it as good as I possibly can but English its not my native language, I will try to take it on video though.
I got my Lumia 925 few days ago (coming from L800 btw) and noticed that the display is acting little werid. Everytime I unlock the screen OR I tap the "back" button from any APP and I want to swipe the screen down/up/bottom/or else it is not responding. So everytime I close the app and I want to swipe display or click on some app (emails for example) I must wait like 1 or 1,5 second or the display wont register my touch. I dont think this is normal because I didnt have any similiar issue with L800 and thats way slower phone. I dont think that problem is me being too fast. The display is simply not registering first touch if its done too fast after unlocking or going back or multitasking.
I tried soft reset but the problem still persist. Its not a big deal though but its really annoying cause sometimes I need to swipe really fast and the phone is just ignoring the first touch and only reacts on the second one when I need to get off the finger and touch it again.
Any clues?
I found a guy on forum describing similiar problem, I qoute:
"The problem is now that when I hit the unlock button, it takes maybe a second or two for the touch screen to start working. I swipe up but nothing happens then a second later I swipe again and it works. If I lock the phone and then unlock immediately the screen normally starts working immediately but if I lock it, wait a minute and then unlock it I have to wait a second or two for the screen to start working.
Really weird and definitely a software issue. Its not a huge issue, but is quite frustrating."

You could try a hard reset if you like or if not send the device to a nokia care point or to point of purchase.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Nokia lumia 925 display problem

Hi everyone,
I have owned Lumia 925 and having trouble with its display as it gets low in din light. It gets lie even greater than the phone's default low level.

It's the same on my 920 and 1020. When brightness is set to automatic the screen does dim down to a level below the phones low brightness level when in a dark or dimly lit room.
There isn't anything that can be done about this other than setting the brightness level to one of the manual settings and disabling automatic brightness.

How do i erase factory unlocked iPhone 4s

I just got a 4S-32GB so Ill be selling my 20-day old 4S-16GB. Both are factory unlocked bought from Apple shipped from Shenzhen iphones. How do i erase the old one completely in order to sell it?
Im afraid I might lock it up or something...

Remove the SIM before performing the re-set as advised by wjosten. There are reports that if you do the reset with an active SIM installed, it will tie iMessage to the phone number of the SIM that's in it at the time.
Better yet, disable iMessage, then remove the SIM, then perform the erase all. Just to be safe.

I have a factory unlocked 4s I'm haveing trouble with the mms withI have a straight talk I'm useing the sim card swap with tmoblil sim card I'm following the insructions but it works for a while and then its gone. I've set the settings at least ten times

I have a factory unlocked 4s I'm having trouble with the mms with straight talk I've been useing the sim swap system with tmobile i have put the settings in five times. The setting won't stay it works for a while and then it's gone. I'm not in a good coverage area but when i put the settings in i make sure i'm getting a good signal or near wifi. any suggestions would be great.

Congrats on your recent upgrade actionkatie! I am sorry to learn of the difficulties you are experiencing with your Samsung Galaxy S4. Let's get to the bottom of this because we want you to love your phone.
I understand you have done all necessary troubleshooting steps that should have enabled you to send messages to iPhone users without them having to disable iMessage. Have you tried contacting Apple Support regarding the inability to send a text message to iPhone users? Apple can be reached at (800) 275-2273.
In addition, do you get a certain error message when your WiFi stops working? Have you verifed that Auto Switch network is disabled? To disable this setting simply to go Settings > Wi-Fi > Tap the Menu Key(to the left of the home button) > Select Advanced and it is called `Auto network switch. If you are still experiencing difficulties, please feel free to reach out to us for further assistance.
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

I want official site to factory unlock my iphone 4....

i want official site to factory unlock my iphone 4 uk o2... plz help

Fill the required information on the given page
(https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Hand)
OR
Follow the below Steps:
Running software iOS5 or later:
Place the sim card into the iPhone and switch it on.
You will now be able to activate the device via the onscreen instructions:
Choose Language
Choose Country
Enable/Disable Location Services
Connect to a 1.Wi-Fi Network or 2. Cellular or 3. Connect to iTunes
1.Connecting to a Wi-Fi Network:
Click on the Wi-Fi network that you want to connect to and enter the password if required.
Choose either Set up as new iPhone / Restore from iCloud Back Up / Restore from iTunes
Set Up as a New iPhone:
Enter Apple ID
Accept T&C's
Activate Siri
Set up iCloud (Yes/No)
- If setting up iCloud:
Choose back up via iCloud or back up to computer
Set Up Find My iPhone
Send Diagnostics to Apple
Start Using iPhone
- If not setting iCloud:
Send Diagnostics to Apple
Start using iPhone
- Restore from iCloud Back Up:
Enter iCloud Sign In (Apple ID)
Accept T&C's
Choose Back Up you want to restore
Send Diagnostics to Apple
Start Using iPhone
- Restore from iTunes:
Switch on your computer
Open iTunes
Connect your iPhone to a USB port on your computer (but not on the keyboard) using the dock and cable in the box. iTunes will open automatically
iTunes will open up and a pop up will ask you to choose which back up you wish to restore
Click restore
Your iPhone will now start to restore
Start using your iPhone
2.Connecting to Cellular (Only available if you have an iPhone 4S or later)
On the top of the screen you will see the iPhone will start to search for a cellular network. This may take up 30-60secs to locate.
When connected the Connect to iTunes button will disappear and change to Use Mobile Connection.
Choose either Set up as new iPhone / Restore from iCloud Back Up / Restore from iTunes
- Set up as new iPhone:
Enter Apple ID
Accept T&C's
Activate Siri
Set up iCloud (Yes/No)
- If setting up iCloud:
Choose back up via iCloud or back up to computer
Set Up Find My iPhone
Send Diagnostics to Apple
Start Using iPhone
- If not setting iCloud:
Send Diagnostics to Apple
Start using iPhone
- Restore from iCloud Back Up:
You will receive a notification letting you know that this option is not available unless connected via Wi-Fi.
- Restore from iTunes:
Switch on your computer
Open iTunes
Connect your iPhone to a USB port on your computer (but not on the keyboard) using the dock and cable in the box. iTunes will open automatically
iTunes will open up and a pop up will ask you to choose which back up you wish to restore
Click restore
Your iPhone will now start to restore
Start using your iPhone
3.Connect to iTunesPlease note that the Connect to iTunes button will disappear and change to Use Mobile Connection after 30-60secs if the sim is active.
Switch on your computer
Open iTunes
Connect your iPhone to a USB port on your computer (but not on the keyboard) using the dock and cable in the box. iTunes will open automatically
iTunes will guide you through activating and syncing things like contacts, calendars, music, photos, podcasts, videos, email accounts, and web bookmarks.
Download the latest iPhone software if there's an update available
Customers running pre iOS5 software:
Put the iPhone SIM card into your iPhone.
Connect your iPhone to a USB port on your computer (but not on the keyboard) using the dock and cable in the box. iTunes will open automatically
iTunes will guide you through activating and syncing things like contacts, calendars, music, photos, podcasts, videos, email accounts, and web bookmarks.
Download the latest iPhone software if there's an update available
If you're a Pay & Go customers you'll need to top up £10 or more to activate your iPhone for the first time.

Factory Unlocked Lumia 925 4G Disabled

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