Fade to white screen

I have the curve 8520 and it keeps fading to a white screen while I'm doing pretty much anything on the phone.  It has done it after I check voicemail, on BBM, fb, email...etc.etc.  After it fades to white, it will freeze like that until i take the battery out or plug it in...sometimes it will just turn itself off and stay on black screen... do i need to get a new battery?

PeachKaJe wrote:
I have the curve 8520 and it keeps fading to a white screen while I'm doing pretty much anything on the phone.  It has done it after I check voicemail, on BBM, fb, email...etc.etc.  After it fades to white, it will freeze like that until i take the battery out or plug it in...sometimes it will just turn itself off and stay on black screen... do i need to get a new battery?
Hi PeachKaJe,
Try first reload your OS. Read this article.
How to perform a clean reload of the BlackBerry Device Software for Windows
Hope it helps.
Good luck!
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If your issue has been solved, please resolve it by marking "Accept as Solution"

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