Fail to export from IND CS5

Just yesterday I had to set up a new user on my mac (had an IT guy do this). I logged into the new account and went through the motions of getting all the programs back up and running and then I went to Export a file to PDF and I keep getting an error message in a dialog window as per the attached:
Now I can make a postscript file and it distills fine but I can't export to PDF.
I went and uninstalled the whole creative Suite and installed it all again and I am still getting the error.
I tried another file and had the same error message.
Any ideas on how this can be solved?
Thanks

Thanks Guys,
I have since fixed the issue! That goodness! I feel so much better to have sorted it out now.
Thanks again

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