Fail to extract Desktop App -- Variables

Question

I have a Desktop App Distribution that is failing on one server. The error
message I get is the following: "Failed to process package. Details: Map
drive variable Y:\ has not been defined. Make sure it is defined for this
subscriber server."
I have this variable defined in the Service Location policy which applies
to about 60 servers, and the others all work fine. If I go to the server
ZEN console and type showvars, I see the following line: "Y:\ =
UTLAPL:\Appl" which is correct, and is the same thing I see on all the
other servers. Other distributions, using other variables defined in the
policy, work correctly.
I am running ZfS 6.5 on this server with NW6SP5, DS 8.7.3.3. I have tried
deleting the object (and its sub_password.txt file) and recreating them, no
change. I have also tried specifically defining the variables on this
subscriber -- no change. Any other suggestions would be appreciated.
Thanks
Steve

Answer 1

Mapped drives shouldn't be a problem, I've got several customers using it.
In this case I'm not sure what the issue could be, could be a timing issue.
Do all App distributions fail or just some specific distributions? Does the
distribution get extracted if you run the extract again?
Maybe post the complete Java exception that shows up in the TED.LOG, this
might give a little more info about what happens.
Ron
"Jared" <[email protected]> wrote in message
news:WvhNd.466$[email protected]..
> [email protected],
>
> > I have this variable defined in the Service Location policy which
applies
> > to about 60 servers, and the others all work fine. If I go to the
server
> > ZEN console and type showvars, I see the following line: "Y:\ =
> > UTLAPL:\Appl" which is correct, and is the same thing I see on all the
> > other servers. Other distributions, using other variables defined in
the
> > policy, work correctly.
>
> Ron might know what the problem is, but I would ask why are you using
> drive letters. ZEN apps almost always work better if you use unc paths and
> then you wont have this problem either.
>
> I just found this TID, maybe it will help.
> http://support.novell.com/cgi-bin/se...?/10086757.htm
>
> --
> Jared
> Novell Support Forums SysOp
> Systems Analyst for Data Technique, INC.