Failed collections on 2nd contract account

Hi Experts,
A business partner has two contract account A an B. The direct debit works for contract account A but it doesn't work for contract account B. When i see the returns lot in FP09 tcode, i find that the returns lot A has an particular item which has StR F5U . The reason of reversal given for F5U having Housebank POST is "invalid transaction code".
What could be the possible reason why direct debit work for a contract account A but not for contract account B of same Business Partner.
Thanks and Regards
Dushyant

Hi Dushyant,
Check whether the data that you send to the Bank\payment agencies for the contract accounts contains the correct data or not.
If yes, then its not an issue with direct debit, the issue is at the other end.
Check with the Bank\Payment agency for the reason for the failure.
Hope it helps...
Thanks,
Amlan

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TCODE to update collection strategy on contract account

Hi Experts,
We have some accounts for which collection strategy was not populated at the time of move in. Now we want to update collection strategy manually. Transaction FPCCU does not allow changing collection strategy from blank to new value. I think there is some other tcode as well which allows changing collection strategy and master data group. If anyone is aware of that transaction please let me know.
Thanks in advance!!

Ravi,
Try Transaction code FPCG.
Thanks,
Amlan

Error while creation of Collective contract account

HI experts,
While creating Collective contract account thru CAA1,i am getting Error as "is collective invoice acct category but collective invoices not active" though i have defined no ranges & have done necessary config. Pls help me in this regard thru ur valuable experience.
Regards,
Raman

Hi Raman,
That should be error >3573.
Set field 'Collective Bills' (XUSSR) in table TFK000C and that should workout for you. Through SM30 or
Customizing -> Fin Acctg -> Contract Accounts Receivable and Payable -> Basic Functions -> Posting and Documents -> Basic Settings -> Maintain Central settings for posting.
Best regards,
David
Edited by: David Tonade on Nov 27, 2009 3:39 PM

How to invoice on collective contract account?

HI,
Can any one please let me know how to invoice on collective contract account level. I am new to this concept, at the individual contract account level the billing is happening but when we do on collective contract level, getting an error as there is no contract to the collective contract account.?
Please reply as soon as possible as it is very urgent.
Regards,
Moin

Moin:
Please read the Research Resources and Rules of Engagement and then search the available resources before posting basic questions about functionality. There is plenty of information available about the collective invoice process in the help (and previous threads) - this thread is locked.
regards,
bill.

Contract account not found and replicated to ISU

Hi Experts,
Our users created s3 contract account in the Production system. But upon searching for 2 of them
they are not able to find these two contract accounts in CRM as well on ISU side.I have also checked the queues and Bdocs if any one of them got failed but I am not able to find those as well.
Can any one guide what can be done to find them and replicate the same to ISU.
Regards,
Manish
Edited by: manish.dodeja on Jun 25, 2009 11:11 AM

Hi Haresh,
Check with middleware settings there must be something left out like in T.Code SMOEAC (Check Publication and Subscription) Business Agreement should be there..
Check T.Code: CRM_BUT_CALL_FUN
Depending on the business agreement class, the contract account templates are stored in SAP ERP
in table TFK_BUAG_REF.
You can find this table in Customizing for
Financial Accounting under Contract Accounts Receivable and Payable-> Integration->Customer Relationship Management-> Business Agreement ->Determine Template for Contract Account for Replication
Use FI-CA event 1023 to determine whether the busines agreement should be selected as a standard business agreement when it is downloaded. You can check the contract accounts of the business partner and decide whether you want to select the checkbox.
Also check FI-CA event 1022 (see tables TFKFBM,TFKFBS, and TFKFBC in SAP ERP).
Let me know if your issue is resolved
Regards
Ripunjay

I'm unable to grant full access to 2nd user account. What am I missing

While our MacBook Pro is out for repairs, I need a way to process my wife's emails and other business. So I'm trying to set up a 2nd user account for my wife on our iMac (running 10.7.5 Lion). Unfortunately, every step I've tried has failed to grant permission for her account to access the iMac desktop or launch applications other than Safari.
Here's what I've tried:
1. I created an account with my wife's name and password under Users & Groups in System Preferences.
2. In her Users & Groups account, I granted her Adminstrator privileges.
3. In the Sharing folder in System Preferences, I selected all the folders except those labeled "remote" and "xgrid" (whatever that is). I granted Read & Write privileges for each one. These included two Desktop folders, and I added the folder for Applications.
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5. Under Sharing Options, I noted a checkmark in the box labeled "Share files and folders using AFP", although the "number of users connected" was 0. I left that alone.
6. Because several sharing choices were listed as "blocked by firewall," I turned the Firewall setting off.
Despite all this, when I log in as my wife, I cannot launch any major applications except Safari, whether from the Dock or Applications folder. In fact, most of the apps in the folder are grayed out. And when I try to access the Desktop, Other Files, and various other folders, I receive a message that her account "does not have permission to see the contents." Why not? What have I overlooked?
This is becoming an urgent problem, because there's business that must be conducted. I have had similar problems with the iMac from the start, when it refused to accept me as the rightful owner of files that were transferred from our older Mac Pro dwesktop. Yikes!
Any help on this will be very much appreciated. Thanks.
Message was edited by: David Henderson7

Hey thomashfrompa,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M.

Set up Company Codes for Contract Accounts Receivable and Payable

HI,
I need clarification on "Set up Company Codes for Contract Accounts Receivable and Payable"
When a company code "ABCD" isn't set up for contract accounts receivable and payable (Menu path:
SAP Insurance -> Collections/Disbursements -> Organizational Units -> Set up Company Codes for Contract Accounts Receivable and Payable), are postings on this company code "ABCD" within FS-CD not allowed and blocked ?
Is it mandetory to specify company codes to post in Contract Accounts Receivable and Payable in SAP FS-CD.

Yes . It is mandatory to extend company code chart of accounts to CA/CR and FSCD.
Srinivas

Netting two contract accounts

Hi,
I have two installations that are some distance apart. Installation A has a consumption meter (one register). Installation B has a net meter (two registers) as it has a solar panel. Both installations have meters read hourly. The business partner that owns both installations would like to receive a bill that covers both installations, but NETTED. This means that meter at installation B is netted (consumption - generation) and if that shows net outflow then this needs to be netted against meter at installation A. This netting needs to happen at hourly meter read level. I guess I can produce a consolidated/summary bill for the customer across the two installations, so that will net them at that level, but how do I net two registers on the same meter that has hourly meter reads, to give me hourly consumption/generation at installation B?
Thank you,
mike

Thank you for your response. A simple example of what we are trying to do is this:
Contract account 123, device A, two register sets
Contract account 456, device B, one register sets
Hour 1 of the day, device A register set 1 : 100 (consumption)
Hour 1 of the day, device A register set 2 : 100 (generation due to solar panel)
Hour 1 of the day, device B register set 1 : 100 (consumption)
Hour 2 of the day, device A register set 1 : 110 (consumption)
Hour 2 of the day, device A register set 2 : 120 (generation)
Hour 2 of the day, device B register set 1 : 120 (consumption)
The need now is to net device A: 110-100 (register set1) - 120-100 (register set 2) = -10
Figure out the energy credit say -10 * $0.1 / unit = -$1
Then apply this -$1 to energy charges from device B: 120-100 (register set 1) = 20 * $0.1 = $2 -$1 = $1 for overall bill
However, since all the devices in this example are read hourly, we need a method to capture the reads hourly, net them hourly for net meeter and then net the two contract accounts. As you said through collective billing I can net the two contract accounts. however, how do I net the two registers on the device if they are read hourly?
Thank you,
mike

ISU Contract account screen

Hi friends ,i need to change standard screen field values dependent on some other input in the other fields at time of user interaction. i have created custom fields in the contract account using BDT(BUSSINESS DATA TOOL SET).So, based on inputs in my custom screen fields i need to change standard screen field values. please give ur valueble suggestions in BDT.

Hi thank u for ur reply ,my requirement is in contract account screen in general data tab i have added one custom field ok,
its working fine it also saved in db correctly.in caa2 if i change the input in my custom field based on that value bb procedure i.e.
standard screen filed value have to be changed.when i changed custom fileld value and pressed enter it will go to next tab ok,if i go back to previous screen bb procedure value should be automatically changed. that is my exact requirement.iam using vkk_...collect in custom subscreen pai module to fill the fkkvkp strucutre.but it is not working.

Add a check box on the Contract Account Screen (CAA2)

Hello All,
Requirement:
Need to add a custom checkbox on the Contract Account Screen (CAA2) only for contract accounts with cont acct category as '02'. And in addtion ot that I need to add a custom field in the table FKKVKP.
Any kind of help will be highly appreciated and rewarded.
Thanks and regards,
Rakesh

Hi Rakesh.
I dont know whether you tried this or not (please excuse if you already tried it),
From System > status .
you will get the prog name and screen no.
go to se51 and enter those details and find pbo and pai modules.
2).
In PAI module insert your checkbox field name in the code already written for the screen values to be saved.(save code).To find out where the save code is written,
enter some data on the screen fields, and start debugging (/h and enter in com prompt) and press save button the cursor takes you to the save code.
1).you need to handle it in pbo module.
in pbo module
collect the rec with 02 accounts in an internal table
enable the check box for those records only.

Contract Account and Device Location

Hi Everyone,
How to figure out the attaced Devices and Device Location
for a particular Contract Account.
My requirement is:
If there is commercial customer with multiple devices which contains multiple meters... i need to collect the daily meter reads of the all the meters on each day in a report and display it with the following.
Contract Account meter number consumption date
2100000003445     100000452       100           15.06.2008
2100000003445     100000452       100           16.06.2008
2100000003445     100000452       100           17.06.2008
2100000003445     100000452       100           18.06.2008
2100000003445     100000452       100           19.06.2008
Regards,
Vinay

Hi,
The FM to collect the MR by Contract his BAPI_MTRREADDOC_GETLIST.
Hope it helps,
AAL!

Maximum allowable number of Contract Account per BP or Contracts per CA?

I would like to find out what is maximum number of contract account that one can create under one business partner.
What is the maximum number of contracts that are allowed under single contract account
How many contract account or contract can the CIC0 screen handle for one business partner (maximum)
Thank you in advance for your input.

Tsmash:
For Bp to CA relation, there is no technical maximum from a data model perspective. CIC0 has a max display of 100 - this is to prevent delays in pulling up the data. Generally, ths should never be an issue - maybe only with certain few large customers, but those might not be processed using CIC0. Proper searching can mitigate this even for partners with >100 accounts.
For contracts, again this depends on your data mode - but there is no technical maximum enforced by the system during contract creation. There is a consideration for billing/invoicing - if more than 5000 contracts are billed under one account, then there will be an invoice split due to internal line item maximum. With CIC0 limits, proper searching can mitigate this even for accounts with >100 contracts.
For customers with large numbers of accounts or contracts, consider using collective accounts.
regards,
bill.
Edited by: William Eastman on Nov 10, 2009 10:02 PM

Flexible Dunning by Contract Account

Client has invoked custom grouping functionality via event FKK_SAMPLE_317 for flexible dunning.
It does not appear that when there are multiple CA under one BP that dunning is being performed by contract account. I do have the contract account master data grp - set to CA LEVEL GROUPING.
Shouldn't the CA LEVEL GROUPING retain the grouping performed by dunning? Thank you.

Hi,
I have had this problem before.
We blanked out the Master data Group on all Contract Accounts for a given BP, and assigned the different Collection Strategies at the Contract Account level.
Basically we did not use the MD Group ->Collection Strategy default configuration because it was causing us some online validation issues.
I hope this helps you out.
Ivor Martin

DUNNING- Contract Account and Leading Contract Account

in table FKKAMKO we are finding that contract account (VKONTO) and leading contract account number (VKNT1) is different
though the collection step is trigerred. further print date (MDRKD) is blank for these. We are dunning and grouping at contract account level and we have duning item grouping enhacement at event 317
what will be the reason behind this and how to solve it? whether its due to enhacement at 317? We tried but not able to find solution for the same.

Hi Vinod,
There are two settings you need to maintain for grouping in collections
(a) SPRO->Financial Accounting (New)->Contract Accounts Receivable and Payable->Organizational Units->Set Up Company Codes for Contract Accounts Receivable and Payable
In here, you have to maintain, whether the master data grouping will happen at Contract account or contract level.
No assignment means that open items do not participate in Collections Management
(b) SPRO->Financial Accounting (New)->Contract Accounts Receivable and Payable->Business Transactions->Dunning->Dunning by Collection Strategy->Master Data Grouping
If you maintain these two settings , you do not to customise for grouping the items in event 317.
Moreover, you can also check transaction FPCG, whether grouping is maintained or not for a contract account.
Is there any other specific reason for customization at event 317?.
Thanks,
Amlan

SAP-CRM - Auto Confirmation of Contract Account from IVRS to SAP-CRM IC Web

Hello Experts,
In Our Projects we are Using SAP-CRM Web Client for Call Center Processes. AVAYA is a Third Part agency which have developed the IVR system for handling the Consumer Calls. We have Developed BAPIs which will fetched data from SAP based on Contract Account entered by Consumer on IVRS. AVAYA have developed the CTI Pop-Up also which have several Consumer Details along with CA. Now Client wants that CA , entered by Consumer on IVRS, will be autoconfirm to CRM - Web Client. If anyone have any document for doing all these setting please share with us & Provide us guidelines...
Regards,
Abhishek Chopra

Hello Abhishek.
You can refer to [Note 707104 - Account identification from attached data|https://service.sap.com/sap/support/notes/707104]. It describes how to set autoconfirmation based on CAD.

Failed collections on 2nd contract account

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