Failed info package, failed request turns from red to green after 1 hour so

hi,
There is a failed info package and if u go to monitor screen, the request status will be red in colour but then the same request after 1 hour or so turn from red to green automatically, why is this, what could be the possible reason??????????

Hi Lieu.
The system automatically sets the status for the load to incorrect if the waiting time is exceeded. The load will still be running even though it might look incorrect, and that is why it turns green when it is complete (and everything is correct).
You can set the waiting time if you go to the monitor -> choose a request -> settings -> waiting time up to status incorrect (ctrl + F9).
Hope it helps (assign points if helpfull!).
BR
Stefan

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