Failed iTunes sync requires restore, and lost apps

On Sunday, 24 January 2010, I sync'ed my iPhone, however the next time I used the phone itself. At the end of the sync, I received an error message that stated that some apps may not have sync'ed properly, but the phone appeared otherwise functional.
I found that I had some difficulty in running any music apps, including the iPod app itself. I attempted to re-sync the phone on 25 January 2010, and received an error message stating that I needed to restore the iPhone to its original settings.
I had downloaded at least three apps directly into my phone (outside of iTunes), which disappeared from my phone following the restore (and apparently had not been re-added to the phone following the restore. One of these apps -- Low Grav Racer -- is a paid app and I would like to be able to download it without having to pay for it again.
Does anyone know how I can re-download the app without having to re-purchase it?

HI,
Tap the Settings icon on your iPhone.
Then tap General, then scroll down and tap Reset. Tap: Reset All Settings
Now connect your iPhone to your computer and try restoring your Applications.
Carolyn

Similar Messages

  • ITunes - syncing multiple iPhones and avoiding apps going on the wrong handsets!

    Hi all,
    I work for a small telco and i sync multiple iPhone handsets daily to my iTunes on my work PC, the problem i'm having is when the customer wants there applications transferred to their new handset, I have to sync the applications to my itunes and then put in the customer Apple ID password and transfer the purchases. Then what happens is the customers go to update their applications on there handsets and it comes up with another random apple id to update the app. How can i stop this from happening???
    Please I need your Help!!!

    My wife and I share almost everything...so when we purchase apps, we use the same Apple account. We have one account with AT&T with two phones. We also have one account at the apple store and charge everything to a specific credit card that has a very low monthly ceiling. This allows us to download the apps to our iphones from different computers. When I buy an app or download a free one, she logs in with our account and is eligible to download the app too. I think it is OK with Apple but have not read the fine print of the agreement.
    Message was edited by: OregonFarmer

  • My computer (pc) crashed so I bought a new one and authorized it.  Downloaded itunes, synced my ipad and it only copied some songs and no apps.  How do I duplicatethe data on my ipad to my new computer.  Plus I purchased mobileme and my calendar is not sy

    my pc computer crashed so I bought a new one and autorized it.  Downloaded itunes, synced my ipad and it only copied some of my sngs and no apps.  How can I download my ipad to my new computer

    You can re-download your apps and ibooks purchases via your purchase history in iTunes on your computer (assuming that it's version 10.3+), and if you are in the USA then you can also re-download music I think - more info here http://support.apple.com/kb/HT2519
    For music that you ripped from CDs or bought from a source other than iTunes then, assuming that you made/maintained one, you can copy them from your backup - and backups are relatively easy to maintain, so there is no reason not to have one (especially as content is occasionally removed from iTunes so isn't always available for re-download). Otherwise there may be third-party programs that can copy them off the iPad, but you can't do it via iTunes - this post from a year ago was about iPod/iPhone to computer utilities but some might work with the iPad : https://discussions.apple.com/message/11646661?messageID=11646661&#11646661 .
    If you've got content in other apps that you want to copy back to your computer then you might be able to do via the file sharing section at the bottom of the iPad's apps tab in iTunes, or they might have wifi transfer capability.

  • TS1702 my ipod & itunes are fully up-to-date with 4.2.1 for ipod and the itunes 11.0.1 and every app (ex facebook & ice cream jump says i need 4.3 version but when i click all updates say its all up to date. I have tryed restoring it 4 times to factory as

    my ipod & itunes are fully up-to-date with 4.2.1 for ipod and the itunes 11.0.1 and every app (ex facebook & ice cream jump says i need 4.3 version but when i click all updates say its all up to date. I have tryed restoring it 4 times to factory as well. Please help I have set-up over 10 ipods and differents generations and have never had this issue like this, I even have all ratings ristriction unchecked and payment info in itunes so i need help please

    but i could download on others ipods in same gen, facebook and ice cream tower, everything i look up and try install always says that for apps so your saying that i can not ever download any apps to this ipod ever againÉ

  • I just synced my iPhone and lost all the info in notes from my phone. It was replaced with whT was on my iMac how do you make the sync go from phone to desktop and not the other way around

    I Just synced my iPhone and lost all the info in notes I had on the phone. How do you have the info sync from phone to desktop and not the other way around as I usually make contact changes etc on my phone. I would then like to be able to sync that info from desktop to ipad thanks

    It does make sense.  The iPhone is a one-person device and just syncs to one computer.
    The way it should work is as follows:
    Old computer content ---> New computer
    New computer <---> syncs to iPhone
    But the way you are trying to operate sounds like:
    Old computer content ---> iPhone
    ... and ...
    New computer content <---> iPhone
    So simply move your old stuff (either directly from iTunes, or from a computer backup) to the new computer, have it all there, then sync your iPhone to the new machine.

  • I lost itunes on my computer and lost downloaded content that I payed for. How do I get it back?

    I lost itunes on my computer and lost downloaded content that I payed for. How do I get it back?

    When you say that you lost iTunes do you just mean the program or your content ? Have you checked to see if the content is still on your computer but not in iTunes ?
    If not then do you not have a backup of your purchases on, for example, external drives or CDs or DVDs ? If you have then you can copy that onto your computer and add it back into iTunes. If you havn't then if they are still available in the iTunes store (and content is occasionally removed so you should make/maintain your own backups and not rely on re-downloading) and if you use the same iTunes account as you originally used to purchase them, then you should be able to re-download apps and ibooks, and if you are in the US music and TV shows, for free : http://support.apple.com/kb/HT2519 . If you are not in the US and you want to re-download music or tv shows then you can try contacting Apple and asking for a re-download, but they are under no obligation to let you : http://www.apple.com/uk/support/itunes/contact/

  • I synced my phone and my apps are gone. How can I get them back?

    I synced my phone and my apps are gone. How can I get them back?

    They should be in itunes on your computer.  Sync them back.
    Otherwise:
    How to redownload purchased apps from the App Store

  • Synced my iPhone and lost some data

    Synced my iPhone and lost some data (not all) in contacts.  Sync worked before.  How do I get back to before sync?

    You're welcome.
    Does having Outlook 2007 mean you are syncing your iPhone Contacts with Outlook 2007 and the contacts were lost there as well?
    If so and if your routine computer backup includes your Outlook data, restore your Outlook contacts from your Outlook data backup.

  • Dont connect with mac AppStore and iTunes store, but Safari and other apps is working good. pleeeease help.(OS X 10.8.5)

    Dont connect with mac AppStore and iTunes store, but Safari and other apps is working good. pleeeease help.(OS X 10.8.5)

    Error message?

  • I bought an ipod touch at a pawn shop and it has account registered to another person on itunes. i was wondering since i started my own account with itunes and tried to sync the music and other apps to my account would it erase everything on the ipod

    i bought an ipod touch at a pawn shop and it has account and registered to another person on it and i don't know the password. and i started my own itunes account on the computer and when i connect the ipod to the computer the other persons account shows up to be synced to the computer and when i hit the sync button it says that the ipod can only be synced to one library at a time. then it says that it would erase his library contents and all other apps in order for it to be synced to my account. so i was wondering if there is anyway to sync all the music and other apps to my account with out it erasing everything on the ipod.

    Do what iTunes is telling you to do.  Wehn you purchased the iPod the apps and other media do not transfer to you.  Then are permently locked/lienced only to the person who purchased them.  Using the stuff on the iPod is stealing.

  • Apps won't sync from iTouch to computer.  iTunes recognizes the iTouch and the app content, but the content is grayed out on the computer screen and won't allow me to sync.  My iTouch is version 4.2.1 with 6.8GB  capacity.

    I am on vacation and away from my home computer.  I installed iTunes on a computer I'm using at my son's house to enable
    me to sync my iTouch, since it has become unstable when I am playing games and continually closes and reverts to the home
    screen.
    My son's computer recognizes my iTouch and my apps appear on the screen but they are all grayed out and will not allow me
    to sync.  Can anyone help me please?

    Your iPod can only be synced with one iTunes library at a time. If you try to add content to it from another computer it will erase the contents of your iPod and replacement it with the contents of the new library.
    In regards to the unstableness, have you tried a hard reset to see if that makes a difference?  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    B-rock

  • When sync phone I selected restore and lost pictures can I get them back?

    When I sync'ed my new phone I selected restore by mistake and lost the pictures. It kept the pictures from my old phone. Can I get the lost pictures back?

    try to restore back to some other point of backup.

  • I synced with new computer, lost apps. reinstalled but Office HD docs that we're not lost when I reinstalled will not cut and paste. Will I need to use only new documents to cut and paste?

    I synced my IPad2 with a new computer and lost all apps. I reinstalled apps. When I reinstalled the Office2HD, all documents were still ther, but I am trying to cut and paste one and it is not allowing? Will I need to save new documents there for this function to work?

    There are dozens of possibilities, Lisa.
    Which C50-A do you have? There is a label on the bottom.
    What security applications do you have installed? Webroot is a common offender.
    Do you have Microsoft Office installed? If so, which version?
    Do you use Bluetooth?
    Did you upgrade to Windows 8.1 properly, following carefully the instructions here?
       How to Update from Windows 8 to Windows 8.1
    Find a situation that always gives you trouble, so that know when we learn something.
    Then see if that trouble occurs after a clean boot.
       1. Open the System Configuration utility (msconfig.exe). You can do that by typing msconfig at the Start screen and pressing Enter.
       2. On the Services tab, set the Hide all Microsoft services check box and then click Disable all.
       3. On the Startup tab, click Open Task Manager, right-click and disable each Startup item. Then close Task Manager.
       4. Back on the System Configuration screen, click OK, and restart the computer.
    -Jerry

  • Backup - restore and missing app

    Hi,
    I upgraded from IOS4 to IOS5 during this progress I was prompted "backup your Iphone?" yes to my Mac airbook external drive.
    After upgrades I was missing all (notes,pictures adresser etc)
    I tried to restore but Itunes only pop´s up an older backup.
    Where can I find the newest backup?
    secondly
    I miss a App (100 dollar) where can I find this without repurchacing?
    BR
    Lieuwe

    I had a 'glitch' during a power outage that required me to restore from the backup. The app folders appeared only where a website shortcut had been stored in the folder. After investigating what got restored and what didn't, I attempted a second restore from backup (no sync operation attempted). The results were the same. I'm actually glad the results were the same in some respects since it indicates a consistent (but incomplete) backup/restore operation. Note, even the folders that did get recreated (with website shortcuts) did not have their apps correctly restored, there appeared to be no pattern to what happen.
    To the persons who did the 'double restore'; how many apps do you have on your iPhone?. Was it less than the iOS 3 limit of 180 (including Apple Apps)? I have about 300 apps which means they don't 'fit', without folders, within the 180 app limit. I'm thinking that the double backup worked since you had less than the 180 app limit, but I'm not sure without knowing the number of apps you have.
    The unanswered question is: Does iTunes backup the app folder configuration and can it correctly restore the folder configuration (apps correctly placed in folders)? Since I had the glitch iTunes has been upgraded twice (if I recall). Did the upgrades fix the app folder issue? I don't really want to be the one to test this since it takes hours to rebuild the folder/app configuration.
    Thanks for any help.

  • I accidentally hit restore and lost everything

    My laptop  battery died in the middle of me doing an update. Once I restarted comp I was told to hit restore due to error in itunes. I hit restore and then did the update. I have now lost EVERYTHING (music, #'s, pics, videos and calendar entries)! Need help trying to figure out how to get all my info back!!!!!

    Hello.  I have the same problem too.  I cracked my old iphone 4s and got a new one, same 4s.  Today I decided to charge my phone on my laptop and when itunes came up I accidentially hit restore.  It restored all the old apps and pictures and others onto my new iphone and I lost all the new pictures, apps, data entries.  My icloud was off too.  How do I get all these back?

Maybe you are looking for