Failed restore on iPhone 3GS because iTunes says there is no SIM card installed.
I have an unlocked iPhone3GS that I used in Thailand for 2 years with a Thai SIM card. Now I am back in the USA and I got a AT&T SIM card without a contract. I wanted to update to the newer version of iOS so I contacted AT&T and had them do an authorized iPhone unlock. I backed up my iPhone and then restored it in iTunes. After restarting the phone iTunes told me there was no SIM card installed in the device. I've taken the AT&T SIM card out and put it back in but nothing changes.
Any help or suggestions?
The iPhone was jailbroken before I went to Thailand. I never had a contract in Thailand ethier. The phone was working fine on my new AT&T SIM card for 2 weeks until I went to restore and update the iOS.
I also tried to use WIFI to activate the device instead of iTunes. After a few minutes of trying that a mesage tells me that Apple can't activate it and to try use iTunes or contact Apple support.
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if your phone has ever been replaced by Apple (within or outside of warranty), have Apple check their records to which carrier your iPhone (its IMEI number) is currently locked to.
If it is locked to any other than the carrier you have your SIM-card from, ask the folks at Apple to have your phone's lock adjusted to your carrier. Once that is done, there is a good chance that your phone will work again.
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See Here > http://support.apple.com/kb/HT1808
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Follow these steps to see if it resolves your issue: (from http://support.apple.com/kb/TS4148)
You may also want to contact your carrier for to make sure there isnt a issue with the carrier service.
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Toggle Airplane mode On and Off.
Try turning iPhone off and then on again.
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Restore the iPhone.
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Sounds like the phone was jailbroken or hacked to unlock it. If that's the case, it's now a brick. Buy a new phone.
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Hi Peter,
Thank you for the note - I have seen similar replies on other posting errors and I see how that could make sense. The thing is, my iPhone is not jailbroken - it is from an authorized distributor. However, when I told them about the "no service" problem on the sim, they were unable to assist. Then my phone messaged that an itunes restore was required - so I did that, several times, to the error message now noted on my post. I wonder if there is some other way to over-write this message? Thanks very much. -
I got my iPhone 4 unlocked from AT&T but whenever i try to connect my phone to iTunes for restoring, iTunes say me "there is no sim card installed in the iphone you are attempting to activate."
sorry. you cannot discuss and find solution about the jailbroken phones in this forum.
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