Failed Software Upgrade

Have a customer that reports a 4402 controller that has no console access after a software upgrade from 4.2.99 to 4.2.176.
They report they thought 4.2.176 went in ok but failed to read the configuration.
So they loaded 4.2.112.0 ER.aes.
The controller powers up but no console access. Service port interface lights up but does not lease an address in DHCP.
From the look of the hyperterm log (before console was lost) both the primary and secondary were loaded with the same image version. But this failed it also appears the tftp load failed.
Is the controller bricked at this point?

are you using tftpd32 or similar as your tftp server - the newer wlc software revs are greater than 32MB. had a similar problem to you until i started using tftpd32 as my tftp server - see url:
http://www.cisco.com/application/pdf/paws/68835/wlc_upgrade.pdf

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Any ideas as to what I can do?

Did you use a geniune windows installation disc? I ask this because I worked on a computer today where someone had tried to use a Windows XP disc that came with a Dell computer. These do not work.
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Msi X320 not recognizing hdd..after software upgrade

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Help needed: iPhone 4 software upgrade failed many times

Hello. I've bought an iPhone 4, which its operating system is 4.3, and was prompt by iTunes about this iPhone 4 software upgrade to iOS 4.3.5. I've downloaded the software and waiting for quite some time and after the dowloading has completed, the file will be processed. After processing, there is a popup saying that somehow the software upgrade failed and said something like make sure that your connection is correct etc. Do you have any idea on how to solve this issue?
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This is asked and answered many times each day. The forum search bar is on the right side of this page.
Diasble your firewall/security software and try again.

HT1338 Tried upgrading to 10.8.2. It failed the upgrade. Currently the Software version shows " System Version: OS X 10.8.1 (12B19)" . But App store does not show 10.8.2 as an update

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You can Contact MAS here.

I have an sony vivaz, i want to upgrade the software. i had downloaded the upgradtion software. bUt it fails to upgrade, even it fails when i use phone repair in pc suit. What should i do?

I have an sony vivaz, i want to upgrade the software. i had downloaded the upgradtion software. bUt it fails to upgrade, even it fails when i use phone repair in pc suit.
What should i do?

Hello @chavanjayesh2001... I wanted to give you some tips for when you can't update the software of your phone:
-Make sure that the Internet connection is good. If the update process is interrupted it might be due to loss of Internet connection.
-Try using another USB cable and usb port in your computer.
-Try using another PC.
-Temporary disable any firewalls and or antivirus software.
-Start your PC in “Safe mode with networking” mode. This is done by pressing F8 during PC boot. When Windows is started in safe mode, try taking the update again.

I have lost AirPlay and sharing with my PC since accepting a software upgrade to the TV yesterday. I have tried restoring and reinstalling this software but this failed to solve the problem. Any suggestions would be very welcome.

I have lost AirPlay (with iPad and iPod touch (new) both on os5 ) and sharing with my PC (uptodate iTunes) since accepting a software upgrade to the Apple TV yesterday. I have tried restoring and reinstalling this software but this failed to solve the problem. Any suggestions would be very welcome.

IEP1 wrote:
I have lost AirPlay (with iPad and iPod touch (new) both on os5 ) and sharing with my PC (uptodate iTunes)
Check your Windows settings along this contribution from Chrism0:
https://discussions.apple.com/message/16568477#16568477
Also check that the ports 5353 and 5354 (Bonjour (mDNSResponder), AirPlay, Home Sharing, Printer Discovery) are open on Windows Firewall.
Lupunus

CSS software upgrade failed

Hi everyone,
My customer had a problem during upgrading CSS software from 7.50.303 to 8.10.602.
He executed upgrade but it was failed with the following message.
==========
CSS# upgrade "sg0810602.adi-gz"
CSS#
Current Version: sg0750303 OFFICIAL
*** You must remove an installed version to upgrade. ***
Cannot delete enough installed versions to allow the upgrade.
One cannot delete an image that is the currently running image,
or an image that is selected as the primary or secondary boot
image. You must de-select the primary or secondary image
in order to continue with this upgrade.
==========
There is no another information on the CSS but I have just the above message.
Have you experienced similar symptom? or Do you have any information why this is happened and/or how can resolve this problem?
Your information would be appreciated.
Best regards,
Shinichi

Hi Shinichi,
Can you please share the commands you have run for upgrading the CSS software.
Kindly tell how many versions are already installed on you CSS.
Use the version command to see the currently running software version.
To
a. List the ADIs on the CSS.
(config)# show installed-software
sg0720104
sg0730003
b. Access boot mode:
(config)# boot
(config-boot)#
c. Use the remove command to remove the ADI.
(config-boot)# remove sg0720104
If you are having two software version installed.
Kindly send me the output of the
(config)# show installed-software
Before you can upgrade your CSS, make sure you have enough space on the box to
complete the upgrade.
Because a hard-disk-based CSS can contain a maximum of four ArrowPoint Distribution
Images (ADIs). A Flash disk-based CSS (CSS 11150 or CSS 11800) can contain a
maximum of two ADIs. If the limit has been reached, you must remove one ADI
version before you can add a new version.
====================================
Before you can upgrade your CSS, you must copy the new CSS software to your FTP server and configure an FTP server record so the CSS recognizes the server. Use the show installed-software version-limit command to display the maximum number of installed versions allowed on your hard disk or Flash disk.
When upgrading the CSS software, you can use the upgrade script or manually enter CLI commands. The upgrade script allows you to upgrade the CSS either automatically or interactively by responding to script prompts.
Either way, the tasks that the script performs include:
•Checking to see how many installed software versions are installed on the CSS, and if the CSS contains the maximum number of installed software versions, then deleting an older software version.
•Archiving the running configuration to the startup configuration.
•Copying the new ADI to the CSS boot-image directory.
•Unpacking the new ADI.
•Copying the scripts and user profiles from the older CSS software to the new software. The copied scripts do not include Cisco-supplied scripts except default-profile.
•Setting the primary boot file to the new ADI.
•Rebooting the CSS.
We recommend that you use the upgrade script because the upgrade script ensures that the existing scripts and user profiles are copied to the new software.
When manually upgrading the CSS software, you must enter CLI commands to perform the same tasks that the upgrade script would perform.
You can run the upgrade script to perform the software upgrade without having to enter any information. The script automatically:
•Checks to see how many installed software versions are installed on the CSS. If the CSS contains the maximum number of installed software versions, the script deletes an older version.
Note The script does not prompt you to delete a version of software that you configured as the primary or secondary boot file. On a disk-based system, you may need to quit and then deselect the primary or secondary boot file before continuing with the upgrade.
•Archives the running configuration to the startup configuration.
•Copies the new ADI to the CSS boot-image directory.
•Unpacks the new ADI.
•Copies the scripts and user profiles from the older CSS software to the new software. The copied scripts do not include Cisco-supplied scripts except default-profile.
•Sets the primary boot file to the new ADI.
•Reboots the CSS.
Kindly Use the following URL for your reading if you have not gone through this:
http://ciscosystems.com/en/US/docs/app_ntwk_services/data_center_app_services/css11500series/v8.20/configuration/administration/guide/Upgrade.html
Please revert back with the answers of my question and I believe we will be able to resolve your problem.
Best regards,
Sachin

Failed software update (3.3.1) has rendered my iPod Touch useless

I am appealing for help here as I am pulling my hair out with this issue. This morning I went to update my 2nd Gen iPod Touch to 3.3.1 software. At what should have been the end of the update, it told me that it didn't recognize the iPod and wanted to do a Restore. At the end of the Restore the the screen of the iPod went black and the iPod wasn't recognized via USB on my PC. I am running Windows 7 in case anyone wants to know.
I have searched in vain for a way to resolve this issue. The documents on Apple's Support in attempting to update the driver are useless. The the device isn't recognized so I can't update the Drive as Windows is going to think that it has the most current driver. Can anyone help me with this?
I am pulling my hair out trying to fix this. This is the 2nd Apple product that I have had fail on me during a software upgrade and I am getting upset. To prevent me from finding out how fast this thing will blend, I am begging for help.
Thanks

At this point I have done all I can, I am going to plop down the $29 as my Touch is out of warranty. This is the second time I have had the same issue with an iPod Touch, so I really feel that Apple should cover this, but that should be left for another post......
If it is as simple as flashing the iPod OS onto the internal flashdrive I am going to be so mad! If my iPod is bricked and needs replacing (as I can't live without an iPod) I might just move up to the iPad. I will report back with any findings I might make.......

3502I access point unsuccessful software upgrade

Hi all. I have a trouble with AIR-CAP3502I-R-K9 AP and I want to ask help.
I tried to upgrade IOS software in ap because it was connecting and disconnecting to controller too often. I already upgraded one of two access point and it working stable at this time, but the second one not.
I tried to make software upgrade:
ap: set IP_ADDR 192.168.100.100
ap: set NETMASK 255.255.255.0
ap: set DEFAULT_ROUTER 192.168.100.1
ap: tftp_init
ap: ether_init
ap: flash_init
ap: tar -xtract tftp://192.168.100.101/ap3g1-k9w8-xx.152-2.JB.tar flash:
After that software was donwloaded to ap and self-extracted.
And when I'm trying to boot ap after upgrade I see such messages:
C3500 Boot Loader (AP3G1-BOOT-M), Version 12.4 [mpleso-ap_jmr3_esc_0514 125]
compiled Fri 17-Aug-12 12:12 by mpleso
******** AUTOMATIC DDR CALIBRATION UPGRADE LOGIC *********
=== 1. Is original FCS bootloader in BS:? If not, skip upgrade ===
    ---> original FCS bootloader not detected -- skip upgrade
ap: set IP_ADDR 10.33.9.240
ap: set NETMASK 255.255.255.0
ap: set DEFAULT_ROUTER 10.33.9.1
ap: tftp_init
Unknown cmd: tftp_init
So, I even can't load new software. What can I do now?
Any help much appreciated.

ap: reset
Are you sure you want to reset the system (y/n)?y
System resetting...
r WRDTR,CLKTR: 0x8200083f 0x40000000
r RQDC ,RFDC : 0x80000032 0x00000211
using eeprom values
WRDTR,CLKTR: 0x8200083f 0x40000000
RQDC ,RFDC : 0x80000032 0x00000211
using SMSJ ddr static values from serial eeprom
ddr init done
Running Normal Memtest...
Passed.
IOS Bootloader - Starting system.
FLASH CHIP: Numonyx P33
Checking for Over Erased blocks
Xmodem file system is available.
DDR values used from system serial eeprom.
WRDTR,CLKTR: 0x8200083f, 0x40000000
RQDC, RFDC : 0x80000032, 0x00000211
PCIE0: link is up.
PCIE0: VC0 is active
PCIE1: link is up.
PCIE1: VC0 is active
64bit PCIE devices
PCIEx: initialization done
flashfs[0]: 51 files, 13 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 31739904
flashfs[0]: Bytes used: 11743232
flashfs[0]: Bytes available: 19996672
flashfs[0]: flashfs fsck took 10 seconds.
Reading cookie from system serial eeprom...Done
Base Ethernet MAC address: 30:f7:0d:7c:44:c8
Ethernet speed is 100 Mb - FULL duplex
Loading "ap3g1-k9w8-mx.152-2.JB"...ap3g1-k9w8-mx.152-2.JB: permission denied
Error loading "ap3g1-k9w8-mx.152-2.JB"
Interrupt within 5 seconds to abort boot process.
Loading "flash:/ap3g1-k9w8-mx.152-2.JB/ap3g1-k9w8-mx.152-2.JB"...################
File "flash:/ap3g1-k9w8-mx.152-2.JB/ap3g1-k9w8-mx.152-2.JB" uncompressed and installed, entry point: 0x4000
executing...
enet halted
IOS Secondary Bootloader - Starting system.
FLASH CHIP: Numonyx P33
Checking for Over Erased blocks
Xmodem file system is available.
DDR values used from system serial eeprom.
WRDTR,CLKTR: 0x8200083f, 0x40000000
RQDC, RFDC : 0x80000032, 0x00000211
PCIE0: link is up.
PCIE0: VC0 is active
PCIE1: link is up.
PCIE1: VC0 is active
64bit PCIE devices
PCIEx: initialization done
flashfs[0]: 51 files, 13 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 31739904
flashfs[0]: Bytes used: 11743232
flashfs[0]: Bytes available: 19996672
flashfs[0]: flashfs fsck took 10 seconds.
Reading cookie from system serial eeprom...Done
Base Ethernet MAC address: 30:f7:0d:7c:44:c8
Creating Test Kernel diagnostic commands
Radio 0 : Vendor 0x11AB, Device 0x8324
Radio 1 : Vendor 0x11AB, Device 0x8350
Radio 2 : Vendor 0xB556, Device 0x7CF2
Radio 3 : Vendor 0xC277, Device 0xFFF5
******** AUTOMATIC DDR CALIBRATION UPGRADE LOGIC *********
=== 1. Is original FCS bootloader in BS:? If not, skip upgrade ===
    ---> original FCS bootloader not detected -- skip upgrade
Boot CMD: 'boot ap3g1-k9w8-mx.152-2.JB;flash:/ap3g1-k9w8-xx.152-2.JB/ap3g1-k9w8-mx.152-2.JB'
Loading "ap3g1-k9w8-mx.152-2.JB"...ap3g1-k9w8-mx.152-2.JB: permission denied
Error loading "ap3g1-k9w8-mx.152-2.JB"
Interrupt within 5 seconds to abort boot process.
Loading "flash:/ap3g1-k9w8-xx.152-2.JB/ap3g1-k9w8-mx.152-2.JB"...flash:/ap3g1-k9w8-xx.152-2.JB/ap3g1-k9w8-mx.152-2.JB: no such file or directory
Error loading "flash:/ap3g1-k9w8-xx.152-2.JB/ap3g1-k9w8-mx.152-2.JB"
Interrupt within 5 seconds to abort boot process.
Boot process failed...
The system is unable to boot automatically. The BOOT
environment variable needs to be set to a bootable
image.
C3500 Boot Loader (AP3G1-BOOT-M), Version 12.4 [mpleso-ap_jmr3_esc_0514 125]
compiled Fri 17-Aug-12 12:12 by mpleso
******** AUTOMATIC DDR CALIBRATION UPGRADE LOGIC *********
=== 1. Is original FCS bootloader in BS:? If not, skip upgrade ===
    ---> original FCS bootloader not detected -- skip upgrade
ap:

Failed to upgrade to Leopard Help!

Failed to upgrade to Leopard from a 10.4.11 to 10.5.2
Okay, unless there are different kinds of Leopard other then Single and family pack, however i don't think that would matter? Or software that comes for the laptop is different to Desktop? My uncle got me a Mac Pro 2.66 last year. He got himself a Mac-Book Pro with the new Leopard. He gave me his Leopard software to upgrade mine. I backed everything up in an external HD. Now that i try to install to the main internal HD and it fails and it tells me "software can't be installed on this computer" Now what? ::: dies ::: Any help would be very appreciated
Thank you!

Rodney's right. It won't install and it is a violation of the license agreement. You need to purchase the retail install disc
-mj

Failed to upgrade bios HP ENVY 15t-3200

Failed to upgrade bios HP ENVY 15t-3200
The computer of me is a HP Envy 15t-3200 CTO.
Bios initial a F.07, after upgrading to F.08 or F.0A will happen state as follows:
1. Keys pressed On (disabled) wifi not use the been
2. System message missing 2 process manager hardware
- USB-IF xHCI USB Host Controller
- Unknow
I am would like to return state Bios initial F.07 but on web HP no longer bios F.07 again?

virut900 wrote:
Failed to upgrade bios HP ENVY 15t-3200
The computer of me is a HP Envy 15t-3200 CTO.
Bios initial a F.07, after upgrading to F.08 or F.0A will happen state as follows:
1. Keys pressed On (disabled) wifi not use the been
2. System message missing 2 process manager hardware
- USB-IF xHCI USB Host Controller
- Unknow
I am would like to return state Bios initial F.07 but on web HP no longer bios F.07 again?
What is the installed operating system? Is it Windows 7 or Windows 8?
If it is Windows 8 then you need to install the wireless button driver to return that function to your notebook.
You probably need to reinstall the Realtek Card reader driver and the Intel USB 3.0 host controller driver software driver to clear the missing device driver issues.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

I fail to upgrade to ios5 my ipad2.

I fail to upgrade to ios5 my ipad2. After uploading its written - too much time without connection. Mistake 3529. What's up? Please help!

Try temporarily turning off your firewall and antivirus software until the download has completed.

Can't install software upgrade to iTouch with 1.1.4.

I recently acquired an 16 GB iTouch that already had version 1.1.4, and I purchased the January 1.1.4 software upgrade to get email, etc.
I can see the purchase for the upgrade in my account, but it won't install the upgrade to my iTouch because of an unknown error OxE8000001. I restored the iTouch, but that didn't help. Every time I sync, I get the same error message.
Can anyone help with this?
I have read the help notes on the website; I'm on the home computer I normally sync on, I have iTunes 7.6, etc.

Well, I was hesitant to do that, since all the Apple info on the web said that you had to be logged into the account in which you purchase the software upgrade.
However, I found some additional info at this website: http://www.apple.com/support/ipodtouch/troubleshooting/ipodtouch/#
It suggested that if all else failed, try: Tap Settings > General > Reset > Erase All Contents and Settings
When I did that and restarted and sync'd, it finally downloaded by software upgrade!! Hooray! It only took me about 5 hours to accomplish this! Thanks for your help, Scott!

How do you put previously bought software upgrades on replacement ipod?

Back in July I bought the 2.0 software upgrade for my iPod. Just a few days ago I sent my iPod in for WiFi problems, and just got my replacement today. How do I put the 2.0 software upgrade on this new iPod?

Hi fraxh,
Welcome to Apple Discussions.
If you've bought the update from the the iTunes Music Store you should be re-purchase it, that failing click the "restore" button on the iPod Touch summary page, as it may have the update archived, in which case it should re-install.
Regards,
Peter.

Failed Software Upgrade

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